Submit a Complaint
Broadband
Hathway

Hathway — Need invoice copy for last payment

Address:Bangalore, Karnataka
Website:www.hathway.com/Broadband

I opened case four days back to get the invoice copy for the payment I made on 12'Jan. Ref # 15718829 Account#1460752. I called customer care multiple times and every time they say wait till EOD. This happens for six days and then they respond "we will be unable to provide invoice copy to your account has currently you are in prepaid plan, and there is no option of providing invoice copy for prepaid accounts." I paid money and renewed the account. I need receipt for it for reimbursement purposes and I have received invoice for the previous payments for same account. This is more like u take my money but will not give me a receipt.. Very bad.. Please send me the invoice/receipt.
Was this information helpful?
No (2)
Yes (25)
Hathway customer support has been notified about the posted complaint.
Complaint comments 
6 Comments

Related Hathway reviews

[Resolved]Hathway Broadband Internet - Disconnected my six month plan in three months[Resolved]Hathway Broadband Internet - Poor service!4[Resolved]Hathway (Hyderabad) - Poor BROADBAND download speeds.23[Resolved]Hathway Cable Internet - Chennai - Non-Refund of Modem Deposit[Resolved]Hathway Cable - wrongly selling the set top boxes2
View all 6931 Hathway Reviews

Comments

Dear Sir, Thank you for sharing your details. An executive will get in touch with you ASAP.
Reply
Please send me Invoice or Bill of my Last Bill Payment for Tax purpose in my Office. Kindly send it at the earliest as its very urgent . I tried calling but the IVR doesn't get me to talk to someone for Bill .

Below are the details.

My customer account is #[protected]
Received Payment of Rs 2230 on 27-Dec-16 with transaction ID- R-594568

Please do the needful. Its very urgent.
Reply
opened case four days back to get the invoice copy for the payment I use to made every month and I called customer care multiple times and every time they say wait till EOD or we will send you .. I need receipt for it for reimbursement purposes, This is more like u take my money but will not give me a receipt.. Very bad.. Please send me the invoice/receipt.
Reply
I have made the payment but still i don't get a invoice copy
Reply
I have made wifi payment for the month of April on 14/04/2022 but till now i couldn't able to download the invoice copy
Reply
I have made payment for the month of April on 14/04/2022 but till now i didn't receive the invoice copy. Am attaching the receipt copy for the reference

Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6931
    Pending
    0
    Resolved
    2007
    View all 6931 Hathway reviews & complaints
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information