Hathway — Not receiving Bills for the money paid

Address:

Bangalore, Karnataka, 560040

HI, I am having prepaid connection [acc no 1229742, Yashas] and I am paying Rs . 2793 for 3 months internet plan. But i am not receiving the Bills, i am yet to receive bills from the Month of June 2015 till December 2015. I didnt receive any bills to my Hathway/Gmail mail id, nor i could open it in my Hathway account. I have lodged a complaint by calling customer care center multiple times (10 times) but response is hopeless. I might have spent approximately Rs 200 on calling your customer care number which is not TollFree. As my renewal date was 19th Dec 2015, i paid Rs 2793, I was promised that i would be getting the Bills for the this quarter atleast, but even that was not true. Please help me in getting the bills for the amount paid. complaint no: 15189347