[Resolved]  Hathway — promised addon gbs not added to account over a month

Address:

Mumbai region

Till now i have reached out to you via the following methods and have not received any response:
[protected]w861552 via service ticket on 10-jun-2020
[protected]m948174 via service ticket on 14-jun-2020
[protected]m953293 via service ticket on 14-jun-2020
[protected]m993232 via service ticket on 16-jun-2020
[protected]m017176 via service ticket on 17-jun-2020
[protected]m137731 via service ticket on 22-jun-2020
7) started this email thread on 23-jun-2020 as all the above-mentioned service tickets were closed without solving for my problem and no update being provided to me.
8) replied to this email thread on 24-jun-2020 asking for an update but received no update.
9) replied to this email thread on 25-jun-2020 asking for an update but received no update.
10) replied to this email thread on 26-jun-2020 asking for an update but received no update.

I feel thoroughly cheated by your service. For the same price that i pay i. E 5498 incl taxes for six months at 235gb/month (Promised was 900gb), i am getting jiofiber connection for 800gb/month.

Kindly advise how do we move forward with. Thankfully i had taken a screenshot of your sms which i found in my google photos backup. Please find attached.