[Resolved]  Hathway — refused the shifting of location

I took connection of hathway with the account number [protected] on city delhi now i m shifted to indore and raised a request for shifting vthe broadband location it today i got a phone call from hathway and the agent told me that the connection cannot be shifted to indore and i have to take a new connection but i told the agent that before taking connection i had been told that i can shift the connection all over the india anywhere anytime.. I have been facing this prblm from a month when i raised the request to hathway before a month but i got no response than i raised the complaint through the hathway app