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Hathway — return router device

Id like to return the router device [protected]
Please collect it asap i don't want this to be delayed
I've even entered the details on portal and put the timing as 10:00am on july 19th. No one responded no one turned up. Sending multiple emails didn't even help.
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    30%
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    Resolved
    2007
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    +91 25 3252 0310
    +91 11 6165 6655
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    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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