[Resolved] HDFC Bank — [protected] policy no

babunataraaj

Address:

607308

I have paid, june month policy amount on july 4 (Due date june 27). However, the amount has been refunded without any reason /intimation.

Finally i got a message for policy - lapsed and got penalty also for that.

My question is, i have paid the policy amount of right time without any delay.
Why i got this penalty, for mistake which which done by hdfc life.

I have paid 293 rs excessively for hdfc life mistake. I want the 293 rs refund because, there is no mistake from my end.

Hope i will get a solution for this.

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Sep 2, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

HDFC Life Customer Care's response Hi, apologies for any inconvenience caused. Kindly inform the customer to write to us at [protected]@hdfclife.com from his registered Email Id for us to have the investigation done on his issue. Kindly do share the interaction Id once the email is sent for us to track the details and to initiate the further process.

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Comments

Suyodhan

Hi
My term life insurance policy application is accepted by hdfc life and i could download my lab report and treadmill test report from their website. But they did not allow acess to doctor examination report. I want all my medical reports for my records. I feel it is unfair on hdfc life part not to give doctor examination report

HDFC Life Customer Care's response, Aug 3, 2017

Hi, kindly provide your application/ policy no. for us to track your details. Alternatively, incase you are not comfortable in sharing your details here, on the open platform, you may write to us at [email protected] from your registered Email Id.