[Resolved]  HDFC Bank — 3 % pre closure charges on credit card jumbo loan

Address:423601

Dt.05.08.2017
Shirdi
To,
The customer care
Debit card division,
Shirdi

Respected sir,

Sub:- request for waiver of 3 % preclosure charges on credit card jumbo loan.
Ref: - savings account no: [protected]
Cus id no.[protected]
Credit card no: [protected]
Jumbo loan no :28050489
Loan date-24/5/2017
Loan amt. 130000/-

I introduced myself, i am past more than two years savings [salary] account holder in your shirdi branch., for your information i am having your credit also more than same years.in between i have taken credit card jumbo loan recently [24.05.2017] and it was communicated to me that if i don't want to use it keep the money as it is. I have kept the money as it in my account and have not used it. Request you to please pre-close this loan with any pre-closure charges. Because customer care told me 3% extra + gst charged to me so please waiver of preclosure charges because when they loan me on that time they not said to me of of preclosure charges 3% extra so again i request you please :- waiver of preclosure charges 3% on jumbo loan.
3% on 1 lacs 26 thousand is a very huge amount for me so plz help me..
Please let me know when you could able to close it without pre-closure charges?
Thanking for your prompt service.

Regards,

Anup bajaj,
Mob. No. [protected]
Mail id – [protected]@gmail.com
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Sep 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2017
HDFC Bank Customer Care's response
Dear Customer,
We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail in 4 working days. We seek your patience in the interim. Kindly note the query reference number for this correspondence is [protected].
-Manoj
HDFC Bank Customer assistance
Aug 12, 2017
Updated by Anup Bajaj
Dear Sir,
No Customer Service Executives will respond within working day. So Plz Solve my Problem because Intrest amt. Increase day to day So I am Preclose Jumbo Loan early...

plz help me...
Complaint comments 

Comments

Dear Sir,
No Customer Service Executives will respond within working day. So Plz Solve my Problem because Interest amt. Increase day to day So I am Preclose Jumbo Loan early...

Best Regards,

Anup Bajaj,
No Customer Service Executives will respond within working day. So PlzSolve my Problembecause Intrest amt. Increase day to day So I am Preclose Jumbo Loan early...

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