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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1178

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N
Nit ya
from Bengaluru, Karnataka
Aug 1, 2017
Resolved
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I deposited 32 k in my hdfc account. After a month on 1st of aug'17 there was a deduction of rs.177.00 including gst for depositing the money in the hdfc branch which was apparently not my home branch.

When i called the customer care or the personal banker they said i can go and raise a request anywhere and this would not affect them as this is the rules. It is up to the branch to mention the charges. And it is customer's issue if they don't know the charges for the transactions.

Ridiculous service from hdfc.
Sep 2, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, account details, complete address of the branch, date of visit to branch and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
I deposited 35 k in my hdfc salary account. After a on 21st of sept'17 there was a deduction of rs.177.00 including gst for depositing the money in the hdfc branch which was apparently not my home branch.

kya phaltu giri kar rah hai kuch bhi charges aur mera atm lost hojane ke baad bhi mai new atm apply karne gaya to muje platinum debit card diya uska charge 750+GST hai wo charge activate hone ke baad bataya...in hdfc ranjangaon branch
my emai [protected]@yahoo.com aur contact [protected] ac no [protected]

bad servise from hdfc ..
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    T
    Tusharpathi
    from Silchar, Assam
    Aug 1, 2017
    Resolved
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    Address: Sivasagar, Assam, 785640

    I am an hdfc customer and i wanted to close my existing personal loan of 4 lakhs which i took 3 years ago. I took a loan from icici bank and they provided me a cheque equal to the outstanding amount. When i went to the bank they refused to take the cheque. They said that i have to provide a cheque of mine with the outstanding amount. Now i am in dilemma as icici bank personnel have told that they have to take the cheque. Wheras hdfc bank refuses to take. So please sort out this dilemma as soon as possible.

    Tukhar bikash sonowal
    Sivasagar, assam.
    Phne [protected].

    The address of hdfc bank is central market, sibsagar, assam 785640.
    Sep 2, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 02, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete concern, loan details, complete address of the branch and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
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      D
      dixitpatel123
      from Pune, Maharashtra
      Aug 1, 2017
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      My phone number - [protected] i have done a 5000/- transaction on 1st august 2017 to my saving sbi account, money got detected from my payzapp wallet but the amount was not credited to bank account and still not refunded, the customer care is worst they are not responding properly, what kind of services are you providing and plz refund my amount back right i need that money its very urgent...
      Dear Customer,

      We understand that you had made a IMPS transaction on 01-Aug-2017 09:39:30 for Rs. 5000/-. The said transaction has been processed successfully. Please find the transaction details.

      Bank Txn Id:[protected]
      Account number: [protected]
      IFSC Code: SBIN0002678

      -Bejoy
      HDFC Bank Customer Assistance
      Sbi master card se RS.200 transferred hone ke bad many kahan gaya Payzapp wallet me many added nhi kiya gaya hai
      Dear Customer,

      That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

      -Bejoy
      HDFC Bank Customer Assistance
      Dear Customer,

      We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW

      -Bejoy
      HDFC Bank Customer Assistance
      Hi, my phone number is [protected]. from today morning i am facing lot of issue with payzapp app. I lost Rs.11000 with payzapp.

      First i tried loading Rs.6000 from my credit card into payzapp wallet, but it failed, where as the money got deducted from the credit card and not reverted back till now, i dont even have the transaction summary for that .

      second time i added Rs.6000 and tried sending it to another account. i tried to send 5000 to the account but the status of the transaction showed failed and the money didnot get credited to the account as well as it is deducted from payzapp. second time i was left with only 1000 to be transferred and that was successful and got transferred to the other account

      what am i supposed to do for this 11000 rupees? When i tried calling customer care number given in the app, it continuously says it is busy . please give back my 11000 rupees
      Hi Payzapp,

      I have made a transaction of 5000/- from my payzapp account to my icici bank account.

      Firstly it showed me as transaction pending and few minutes when i saw the status it showed me as transaction successfull but money was not credited to my icici bank account still. Please give me an appropriate resolution to this.

      Transaction was done on the date 22/10/2017 Sunday
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        P
        Panchasheels
        Aug 1, 2017
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        Dear sir,

        I have submitted my dmat account opening form to hdfc securities sales manager mr. Sanjay pratap (Mob-[protected]), bund garden road branch, pune, on 18th july. It's been two weeks now the account is not opened and i have absolutely no update on this. Also, i do not have the reference number of the application nor that sales manager is responding to my calls.
        I have been receiving calls from 10 other dmat service providers, don't know why i trusted on hdfc.
        HDFC Securities customer support has been notified about the posted complaint.
        I had opened my account in seven days time.
        there could be application rejection.
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          A
          Allexx
          from Mumbai, Maharashtra
          Aug 1, 2017
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          Address: Mumbai City, Maharashtra, 400059

          Hello,

          I was asked to take an hdfc credit card by their staff. The man kept saying "free hai madam... Lifetime free hai madam". I had specifically asked him if i would be charged anything in the future for it, and he said no. Absolutely no payment required. But i got a statement saying i've to pay around 1500 for some one assist thingy.
          I went to the bank to inquire and those people apparently had no information about the credit cards. They said they only sell it, and for every other information i'll have to call up a number. These guys are just sitting there like salesmen and selling cards.
          And most importantly.. The man who activated my card did not inform me that he is also activating this one assist programme, neither did he tell me that i'll be charged for it. And now i have to waste my money due to their efficiency.
          HDFC Bank customer support has been notified about the posted complaint.
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            Y
            yog0404
            from Nashik, Maharashtra
            Aug 1, 2017
            Resolved
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            Address: Jalna, Maharashtra, 431203

            I had booked 2 ticket through redbus. I had cancelled ticket on 30-june-2017 but did not get the money back in my account. Already asked to redbus, reply is given below:
            Please contact your bankers for confirmation with the given details.
            Payu id [protected]
            Arn/refrence no_ 75105177182000788611756

            Rfnd amt: 835
            Status: refunded

            Actual refund date:[protected]

            Please respond asap.
            Also tried to call hdfc customer care so many time, worst customer care service you have. Disappointed : (
            +1 photos
            Sep 2, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 02, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete concern, account, transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
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              G
              gags1386
              from New Delhi, Delhi
              Aug 1, 2017
              Resolved
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              Address: New Delhi, Delhi, 110064

              Team,
              I have closed my persoanl loan and credit card due which was taken from hdfc bank but still i have not got any noc on my regsitered email id or at my address. Can you please check and provide me the details.
              Pfb my details:
              Name - gagandeep monga
              Mob - [protected] (Registered for loan and credit card)
              Current mob - [protected]
              Dob -13/02/1986

              Thanks,
              Gagandeeo
              Sep 2, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 02, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your complete concern, card, loan and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
              Aug 12, 2017
              Updated by gags1386
              Hi Team,

              I have sent the required details to the mentioned email.

              Please check and revert.

              Thanks,
              Gagandeep Monga
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                A
                akram111
                from Valsad, Gujarat
                Aug 1, 2017
                Resolved
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                Resolved

                Please yesterday hdfc bank executive came to my home and verified everything and talked with us!! But i want to go village for urgency work!! Have to book train ticket waiting for confirmation please make it as soon as possible please do it fast it's humble request my application number cc[protected] week has been passed still it's on processing i have to village very urgency other wise i will go with other bank provider
                Sep 2, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Aug 02, 2017
                Updated by akram111
                I just want to know the process for the credit card application cancellation iam moving from my city and i won't available for next 20days i cannot wait more for hdfc credit card after my arrival i will apply new credit card in another bank 🙏 my application number was cc32089786 i applied on 20july untill no information has been shared texting them daily no one responding
                Verified Support
                Aug 02, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete concern, card application and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
                Aug 03, 2017
                Updated by akram111
                Fed up totally from a week my credit card status is showing in process only and i have to go village in very unrgency iam requesting daily but no response from you people now i don't have anytime please kidnly cancel my credit card application cc32089786 i won't available in my home and it will return with empty hands! Kindly don't send it! If it's arrive we won't hold any responsibility
                Please hold the following account . Because they are cheat the people regarding job . i will complaint TN police so please co operate with us
                ACCOUT DETAILS
                AC [protected]
                NAME : AKASH DUA
                IFSC : HDFC0000014
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                  P
                  Pankhuri Srivastava
                  from Salem, Tamil Nadu
                  Aug 1, 2017
                  Resolved
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                  Address: Bangalore, Karnataka

                  Hi team, i am reaching you for my credit card which was completely paid off in january 2017 with all full paymemt. But an unauthorized and fraudulent transaction which was done in april 2017 on amazon.com for some membership purchase. I saw the msg from hdfc fpr the transaction but no mail recieved for the same. The card was with me and so got ot blocked instantly. But they have issued a new card numner on my mail n number for which they are sending me bills adding the last dues (Fraudulent transaction). How am i supposed to payfor this and now after 3months dey have hacked my salary account in hdfc to that extent. Is this the right way to treat the customer even after following up and sending put screenshots, statements, dispute forms in a well organized manner.
                  Sep 2, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 02, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your complete concern, card, transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    Y
                    Yogesh singh Rajawat
                    from Nanpara, Uttar Pradesh
                    Aug 1, 2017
                    Resolved
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                    Address: 123401
                    Website: hdfc bank

                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 9347 without my concern on date:31/07/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                    Name :-yogesh singh
                    Credit card number ending :- 9347
                    Phone:-[protected]
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Greetings from OneAssist...!

                    We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 1637865 & the refund will get processed in 7 working days.

                    Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                    Regards

                    Sagar

                    (Team OneAssist)
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                      H
                      HeeraSingh18
                      from Delhi, Delhi
                      Aug 1, 2017
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110020
                      Website: HDFC bank

                      I was using hdfc bank saving account from many years. I have used thoroughly in a good manner after sometime i went to out of country for a year probably to do some office work, there was some genuine reason and one day i checked my account to deposit some amount but when i have seen rs 9000 negative balance i was completely shocked and did not deposit the money. One of my friend borrowed some money from me and when he tried to return the money he just transferred to hdfc bank when i came to know literally i fought with my friend and i said leave it now. Now i am in india and i don't have any option even my company is linked with hdfc and spoke with branch manager but didn't get any sufficient answer and she said half atleast you have to pay so i have paid as this is not my wish but my compel to do that.
                      If possible they should refund else take strict action.
                      +1 photos
                      Sep 2, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 02, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your complete concern, account and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
                      Aug 08, 2017
                      Updated by HeeraSingh18
                      Please read my concern above and same email it to you.
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                        N
                        nashinde
                        from Pune, Maharashtra
                        Aug 1, 2017
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                        mir 1720841442631 - without any information amount deducted from my account

                        Address: Pune, Maharashtra, 411014

                        Dear customer care,

                        Without any information bank has deducted 590 rs from my account. I want my money back and the reason also why it is deducted.

                        Kindly reply as soon as possible

                        Hdfc account details :
                        Account number :[protected]
                        Customer id : 72591447

                        Transaction details :
                        Reference number : mir[protected]
                        Narration : inter-british cash christmas...
                        +1 photos
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                        K
                        Kamal Kulshreshta
                        from Delhi, Delhi
                        Aug 1, 2017
                        Resolved
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                        Resolved

                        Address: 011

                        I want to settle my credit card. I am calling the customer care regularly to send a senior officer so that i can talk to him/her in this regard. Till now only one executive have spoken to me otherwise i only get calls that too asking me to continue the credit card and asking for the payment.
                        I have stopped the payment as told by an executive of customer care of hdfc.
                        Sep 2, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 01, 2017
                        HDFC Bank Customer Care's response
                        Dear Kamal,

                        I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          V
                          vinay Mahindra
                          Jul 31, 2017
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          I am vinay mahindra applied for home loan at hdfc bank loan file no[protected]. Since last 2 months i am not getting any positive reply. One by one repeated documents details they are asking as i had provided also but they are not taking any seriously pincy mehta and bhavin sales manager hdfc bank mr rahul sawant sales executive are looking but then also nothing happened as i am regular customer of hdfc bank please i request you sir/ madam seriously look on this matter because of this i am not able to purchase property so please i again requestiny you to look on this matter thanks and regards mr vinay mahindra [protected] email id [protected]@gmail.com and [protected]@gmail. Coma
                          Sep 9, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 01, 2017
                          HDFC Bank Customer Care's response
                          Dear Vinay,

                          Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                          Regards,
                          Team HDFC Home Loans
                          Verified Support
                          Aug 01, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We request you to write to [protected]@hdfc.com for resolution of your query/complaint. Alternatively, please visit the link - https://www.hdfc.com/write-to-us/complaints?submode=HDB_WEBSITE for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                          -Anay
                          HDFC Bank Customer Assistance
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                            V
                            Vora Hareshkumar
                            from Pune, Maharashtra
                            Jul 31, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110010
                            Website: HDFC

                            Respected sir
                            This is haresh nd this is my account number [protected] when i opend dmart account on feb 2016 that time that officer said that there is no charge for this dmart acc then its taken rs999 charge i number of time complains againse thst but they could not take any action i also visit brance so pls i request to reverse that charge rs 999
                            Thanks
                            Sep 1, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 01, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We are working on your concern vide Ref ID:[protected] and will revert to you in 2 working days.

                            -Anay
                            HDFC Bank Customer Assistance
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                              A
                              Abhijeet Ojha
                              from Delhi, Delhi
                              Jul 31, 2017
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                              Address: Jaipur, Rajasthan

                              Dear hdfc bank,
                              Jaipur, rajasthan.

                              Subject: sheer mental harassment & threat by the credit card collection recovery

                              Dear sir/ madam,

                              I (Abhijeet ojha), have an account (1843xxxxxx0330) with hdfc (Branch: new sanganer road) since 2010 and a linked credit card (Xxxx-xxxx-xxxx-x555) for almost 4 years. I have always paid my card due on time but the last month i am late on payments due to low financial flow.

                              I have an overdue balance of one month rs. 6530/- which was due on 05 july 2017 and yet to be paid which i am arranging to clear.

                              Now, let’s talk about hdfc part, apart from various office landline calls (Which i am not considering as harassment), a collection man/ recovery agent called me from +91-[protected] (Name unknown) and spoke to me on 31 july 2017 in the most abruptive, brusque, loud, intimidating and disrespectful manner possible over the phone. He even threatened me to blacklist my pan and then no one ever will give me job placement anywhere, ‘ab ye (Abhijeet ojha) kahin pe naukri karke dikha de’. I and father told him many times to speak peacefully and listen to our part but he was not ready to listen. He bullied us saying ‘building me hangama karwadu kya’ and threatened that now your neighbors and relatives will pay and hung up the call.

                              That collection man/ recovery agent from hdfc bank and his call caused me immense mental tension and i am under severe threat.
                              Kindly confirm if this is actually the way of collecting money from someone who has been paying credit card on time for years and just a single payment behind for the first time and will pay including charges anyway.

                              Kindly make a formal complaint and disciplinary action against that recovery agent and ask hdfc callers to at least speak in a possible conversational manner.

                              P. S. I have the above mentioned call recorded and can be provided a copy to you, if needed.

                              Waiting for a quick positive response and resolution.

                              Not at all a happy customer,

                              Abhijeet ojha
                              +91-[removed]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Jul 31, 2017
                              Updated by Abhijeet Ojha
                              remove phone number, contact on my email i.e. [protected]@gmail.com
                              Verified Support
                              Aug 01, 2017
                              HDFC Bank Customer Care's response
                              Dear Abhijit,

                              I request you to share your account, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                Y
                                yashavi
                                from Hyderabad, Telangana
                                Jul 31, 2017
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh, 500013

                                We had already made a complaint on[protected] and the complaint no is [protected] but after few days when we made a call to customer care they told that it is not complaint no and again registered the complaint and the no is [protected] but when we had seen on online for status it is showing that it is not a complaint no and no status shown so early action may be taken as we have to pay the bill by[protected] or can we pay the amount after the complaint is settled.

                                S. Brahmaiah
                                [protected]
                                Cc. No.[protected]
                                Sep 1, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 01, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. You may write to us at: [protected]@hdfcbank.com and we shall assist you.The reference number for this interaction is [protected].

                                -Anay
                                HDFC Bank Customer Assistance
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                                  S
                                  Sejaz87
                                  from Pune, Maharashtra
                                  Jul 31, 2017
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 415002
                                  Website: [email protected]

                                  I have not make payment for the credit card. So bank has freeze my salary accout. So if i didn't get salary how i make payment. I want to convert it into emi system....

                                  I am not able to pay my dues in bulk. My financial condition is very poor... So unfreeze my salary accout. I am only a persn in my family who are earning. So if you make emi system so i will pay all dues

                                  Regd
                                  Sep 1, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 01, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
                                  Aug 01, 2017
                                  Updated by Sejaz87
                                  Dear team my account no is [protected]
                                  Kindly unfreez it
                                  Sir I Mr Parag p pagedar had completed full and final amount of Rs 44000 against my loan number 21932137 by receipt no 31504979 on dated 31/10/13.

                                  Now I want closure letter for future prosse so please issue me closer as early as possible
                                  The amount refunded by redbus on 24.07.2017 has not been credited in my hdfc account[[protected]] yet.

                                  Transaction ID: 26141518

                                  Refund Amount: 1150.00

                                  Merchant: www.redbus.in

                                  Reference id: [protected] for any future communication
                                  I haven't made any credit card on my name.i m very disappointed from ur service we are not able to contact customer care also.plz contact me on [protected]. As soon as possible.
                                  I have purchased Hero Honda moter bide through financed by centurion bank at Jabalpur, MP. Bike model Splender +, Purchasing Year 2005-06 and i have completed all payments but so many long time not received No Objection Certificate. My bike No. MP20KM7825. Please help me and send me form no 39 for this above mention loan. My mobile no. [protected].
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                                    A
                                    amitkuma712
                                    from Kolkata, West Bengal
                                    Jul 31, 2017
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700094
                                    Website: Chrome

                                    Non receipt of credit card july 17 statement.
                                    Hence i am unable to clear any dues that may have accrued.
                                    Please note that i will not be liable for the payment of late fee charges if any on account of non receipt of the july 2017 credit card bill.
                                    This problem recurs frequently inspite of confirming email address which is [protected]@yahoo.co.in.
                                    Thanks.
                                    Amit kumar dey.
                                    Sep 1, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 01, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Amit,

                                    I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
                                    Hi C /C,

                                    Hv full payment done 22/6/17, NOC not received dt 27/7/17 my mail add. I m visited lone branch sect 14 GGN, they are shifted branch away 1 miles sect 12A, Hv visit same just 4 mints late time was 3.34 they are not given the NOC because time was closed you visit another day, same discussed BM manager Dimple .
                                    Dear Concern,
                                    Greeting to you..
                                    I did one transaction on Saturday I.e.22nd July amount of Ra. 1000/-
                                    I got SMS transaction complete but amount is not credit in his account and he is non payzapp account holder.
                                    Pls find the below details of trnx I'd.
                                    [protected]lW25bF0
                                    Pls help me
                                    Ramu
                                    [protected].
                                    I haven't made any credit card on my name.i m very disappointed from ur service we are not able to contact customer care also.plz contact me on [protected]. As soon as possible.
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                                      G
                                      gurwinderjassal
                                      from Kharar, Punjab
                                      Jul 31, 2017
                                      Resolved
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                                      Resolved

                                      Address: Bathinda, Punjab, 151201

                                      I have order one item from shopclues app. But for some reasons i have cancel my order on 29/06/17. I have done payment via hdfc netbanking. They text me that your refund will show in your account bu 9/07/17. They have given me one transaction id to get contact with hdfc branch with this transaction id. With this id branch had register my complaint, bank sms me that action will bw taken with in three working days, but there is no action taken by bank for amount till today31/07/17. I want that bank will do their action imediately.
                                      Sep 2, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 01, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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