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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 29, 2026
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HDFC Bank reviews & complaints page 1178

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A
alenaraha67
from Chennai, Tamil Nadu
Aug 6, 2017
Resolved
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Resolved

Please note that i applied for hdfc credit card and got reference no: [protected]s1. I got some calls regarding verification and the bank employee took all my documents regarding the application. All my colleagues who also applied for the card almost all f them have received their cards. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]s1 status disapproved. The executive called and i have given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. Please provide the reason or else i will file a case in consumer court. Regards [protected] please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.
Sep 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2017
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance
Deducted amount from salary account on the name of INTER-BRN CASH CHG INCL GST 070717-MIR[protected]
I have cash not received cash my balance is dedction
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    S
    Suganya.palanivel
    from Bengaluru, Karnataka
    Aug 6, 2017
    Resolved
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    Resolved

    Address: 560001
    Website: shopper stop merchant

    A charge of rs.6645.50 on my credit card number has said to be a failed transaction with shopper stop merchant on 30/07/2017 @ 19:32:13
    However i have been charged for the same on my credit card.

    When i contacted the bank they told that this transaction is successfully completed, however merchant shopper stop says it's failed and they have given the failed transaction receipt..

    Please assist.
    Sep 11, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Aug 01, 2017
    reena reddy's response
    Sir pleasegive permission to close my personal loan with acc no 46031753

    Thanking you

    Regards
    Y Catherine
    Aug 06, 2017
    Updated by Suganya.palanivel
    Charge of rs.6645.50 on my credit card number has said to be a failed transaction with shopper stop merchant on 30/07/2017 @ 19:32:13
    However i have been charged for the same on my credit card.

    When i contacted the bank they told that this transaction is successfully completed, however merchant shopper stop says it's failed and they have given the failed transaction receipt..

    I contacted hdfc customer service several times, they are utter waste idiotic people. No good response i tried writing to customerservices. [protected]@hdfcbank.com they just gave this refernce number hbl=[protected], but no response, im really frustrated. I may have to file a complaint if i dont get my money.

    Worst service by hdfc.
    Verified Support
    Aug 07, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete concern, card, transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Anay
    HDFC Bank Customer Assistance
    Verified Support
    Aug 07, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

    -Anay
    HDFC Bank Customer Assistance
    Sir/madem
    Pls close my personal loan
    I have taken personal loan four months back with acc no 46031753 but I want to close my personal loan for applying car top up loan so this personal loan is reflecting please kindly close my personal loan so that I can apply for car top up loan

    Thanking you
    Regards
    Y Catherine
    I am a HDFC bank account holder . The bank has auto debited Rs. 318/month- from my Account as for the Atal Pension Yojna without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount.

    Name :- Yogesh singh
    Phone:-[protected]
    Today (31 Jul. 17) 1.16PM received a call from +91- [protected] number and mentioned his name Rahul from HDFC Finance! Asking strange questions like another bank details etc.
    Please confirm is this number belonging to HDFC Finance?
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      S
      solomonsthomas
      from Ernakulam, Kerala
      Aug 6, 2017
      Resolved
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      Address: Ernakulam, Kerala, 0484

      My credit card transaction done on 06/08/2017 10 nos of transaction done by using my card no at australia while i was holding my card at ernakulam
      This was the second time happen. This is due to the firewall protection defect by hdfc. If this is the situation how do i use my card hence forth. Iam extensively using my card last 20 years
      This amount should not debit from my account if it debit i will force to approach ban ombudsman for compensation
      'solomonsthomas.
      Sep 11, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Aug 06, 2017
      Updated by solomonsthomas
      My credit card transaction done on 06/08/2017 10 Nos of transaction done by using my card no at Australia while i was holding my card at Ernakulam
      this was the second time happen. this is due to the firewall protection defect by HDFC.If this is the situation how do i use my card hence forth. iam extensively using my card last 20 years
      this amount SHOULD NOT DEBIT FROM MY ACCOUNT IF IT DEBIT I WILL FORCE TO APPROACH BANk OMBUDSMAN FOR COMPENSATION
      'solomonsthomas.
      Verified Support
      Aug 07, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete concern, card, transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Anay
      HDFC Bank Customer Assistance
      Sir/madem
      I have taken personal loan four months back with loan acc no 46031763 but I want close my personal loan because I applied for car top up loan so this personal is reflecting so please kindly close my personal loan

      Regards
      Y Catherine
      IMPS Transaction details :

      RRN Reference number: [protected]
      AMount Rs 12000

      Transaction was not successful.
      checked status in netbanking and it shows processor down.

      Neither money is credited back to my account nor credited to beneficiary.

      Please help me getting my money back
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        P
        priyabrata nishanka
        from Ranaghat, West Bengal
        Aug 6, 2017
        Resolved
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        Resolved

        Address: Khordha, Odisha, 754031

        Sir, pls help me how to submit my credit card. And final statement with n. O. C

        Mujhe lagta he ye hdfc bank staff me kuch harami chor he, mere credit card se amazon ke side purchase karne ki koshish karta hai, but mere pass otp message aane ke baad me bach gaya.
        Me hdfc credit card costumer care call karke jab bola tab wo haramkhor chor mera sab details sun ke call disconnect kar diya, me 4time koshish kiya lekin wo call disconnect kar deta tha,
        Sep 10, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 07, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete concern, card, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Anay
        HDFC Bank Customer Assistance
        I have applied for credit card on 01/07/2017 but haven't get yet. I called several times but no one getting my call. I am very frustated about this rudness act and further decide not to get credit card as well as any services.
        I am using HDFC net banking and I have transfer some amount through NEFT after adding beneficiary.But OTP for the same was not recived.
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          A
          from Ranaghat, West Bengal
          Aug 6, 2017
          Resolved
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          Resolved

          Address: Kolkata, West Bengal

          Today i just checked my account details casually!! I am shocked to see it's showtime -29000,, yesterday i checked it was 7000 something suddenly it went to -29000,, i called up bank they told they put the account balance on hold for credit card pay,, after i pay the outstanding they will release it,, i mean what the hell i have to look after my family,, now how i am going to get my daily needs done,, they should have discussed this with me first!! Hell service hdfc!!
          Sep 7, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 07, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete concern, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Anay
          HDFC Bank Customer Assistance
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            N
            Nitesh Porecha
            from Delhi, Delhi
            Aug 6, 2017
            Resolved
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            Resolved

            Address: Thane, Maharashtra, 400615

            I have cleard my credi card dues in the month of january'17, but till date hdfc has not provided me ndc (No due certificate), also the same card is showing active in my cibil score which is effecting my cibil score.
            Which is effecting my finance capabalities, they have not cleared my account though i havee paid all late payment charges levied by the bank for late payment of my dues, they have also freez my funds for many days and charged me extra interest for non payment of bill dues.
            Aug 8, 2017
            Complaint marked as Resolved 
            This complaint is resolved without providing any resolution.
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 07, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete concern, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
            Aug 07, 2017
            Updated by Nitesh Porecha
            What Short of Exact concern you want las 4 digit of my credit card number were 5809, customer ID 31771647.
            My concern is i have not yet received NDC for my closed card, also same is reflecting active in my CIBIL score.
            Kindly send NDC at the earliest and clear the same from CIBIL.
            Aug 07, 2017
            Updated by Nitesh Porecha
            Registered contact number [protected]
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              V
              vkumar10
              from Pune, Maharashtra
              Aug 6, 2017
              Resolved
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              Resolved

              Hi,

              I run a local shop in akurdi area. One of my relative trasferred 28000 to my account on 1st aug as balance was 0 that time. On 4th august, hdfc bank deducted 8500 in the name of gst.
              Below is one reference entry from statement. Like this, there are many.

              04 aug 2017 amb chrg incl gst for oct2016-mir[protected] mir[protected] 708.00 25, 188.00

              Name: kailash rohra
              Account number : [protected]
              Branch: chinchwad, pune
              Mobile no: [protected]

              I need my money back from bank and also compensation for this unnecessary tension and loss of time.

              Thank you very much in advance.
              Sep 8, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 07, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              Your email has been received vide ref HBL=[protected]. The matter is already referred to concerned branch for further investigation. Our bank official will respond to your email in 5 working days.

              -Anay
              HDFC Bank Customer Assistance
              Aug 14, 2017
              Updated by vkumar10
              There is no proper response from HDFC. On 10th Aug Bank has reversed 1200 rs only against 8500 rs.
              Sep 01, 2017
              Updated by vkumar10
              After so many communication with branch manager and talktous team, they have reverted partial amount only.
              Now for last one week, no one is responding to my email.

              I am expecting some compensation for waste my time and tension bank has created in last 1 month.

              Thanks
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                M
                Madhu Buggoju
                from Hyderabad, Telangana
                Aug 6, 2017
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                Hi hdfc team, i transferred an amount of rs 490 on 23rd july 2017, through net banking, from my hdfc bank account [protected] to icici bank account[protected]. Amount got debited from my hdfc account but still it's not credited to my icici account. The transaction reference number is[protected]. I raised a complaint regarding this and the executive told that it was solved and made successful through phone banking. I checked with net banking of icici but it was not credited to my icici account. Pls solve this issue as soon as possible
                HDFC Bank customer support has been notified about the posted complaint.
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                  H
                  Harish Soni Swarnkar
                  from Thiruvananthapuram, Kerala
                  Aug 6, 2017
                  Resolved
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                  Resolved

                  Address: 122017

                  I was working in an organisation after leaving that company i'm working as an intern in another organisation but salary is not coming like previous one providing it is just stipend i'm getting in that hdfc put charges without even giving any prior notification to me that your account is converted in to saving account and your minimum account balance would be required as 10k,
                  Sep 6, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 06, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your complete issue, account and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Anay
                  HDFC Bank Customer Assistance
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                    V
                    from Delhi, Delhi
                    Aug 6, 2017
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                    Address: New Delhi, Delhi, 110032
                    Website: [email protected]

                    Deer team mera accident hua tha i20 ya i10 gadi haigadi no dl3cbz3190 hai ye shek sarai authority ki gadi h gadi ke owner ka naam hai sumanlata gautam hai... Isne apki company se hdfc comprehensive ka insurance kara rakha hai kya aap mujhe iska num de sake hai kya mobile no... Plz team mere pair me bht choot aai hai...

                    [protected]
                    Mohit verma
                    HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                    Dear hdfc ergo insurance,
                    I'm not used this policy, and I'm sifted to my village. Please cancel my policy.
                    My policy no:-1)[protected]/1
                    2)[protected]
                    Ayyavari Sandeep Kumar and Ayyavari Anusha.
                    Policy no.[protected] and customer no.[protected].My name is rajan.P.M, i all ready inform the person(tollfree)to cancel my policy on last 10days back, but policy still alive.So again i requist you to cancel my policy and release my credt card blocked amound
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                      G
                      Guchhu2016
                      from Jodhpur, Rajasthan
                      Aug 5, 2017
                      Resolved
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                      Resolved

                      charges of deactivate debit atm card since dated 04.08.2017

                      Address: Sirohi, Rajasthan, 307001

                      Saving bank account number = [protected]
                      Customer identityfication number =7483327
                      Type of account instant saving salary premium
                      Account holder vandana kumari khandelwal
                      Branch sirohi rajasthan state
                      My atm debite card already deactive since dated 27/07/2017
                      And bank charge in my account rs-22/- debit card issuance fee

                      Please revarte my all debit charge belongs to atm debit card...
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                      B
                      Bipin malaviya
                      from Ahmedabad, Gujarat
                      Aug 5, 2017
                      Resolved
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                      Resolved

                      Address: Ahmedabad, Gujarat, 382350

                      Name - bipin l malaviya
                      Credit card no.- [protected]
                      Mobil no.- [protected]
                      Address-13, niranjan society, opp - chirag daimond, l. B. Shastri road, t. B. Nagar, bapunagar, ahmedabad-382350

                      Dear sir,

                      Please this card number [protected] is permanent close. And date 02/08/17 day online paid. I have paid amount rs. 4949.00.

                      Please send me n. O. C. Letter my email id - [protected]@gmail.com please sir send me first.

                      Thank you

                      Bipin l malaviya
                      Sep 9, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 07, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                      -Bejoy
                      HDFC Bank Customer Assistance
                      Aug 14, 2017
                      Updated by Bipin malaviya
                      Name - Bipin L Malaviya

                      Credit Card No.- [protected]

                      Mobil No.- [protected]

                      Address-13, Niranjan Society, Opp - Chirag Daimond, L.b.Shastri Road, T.b.nagar, Bapunagar, Ahmedabad-382350

                      Dear Sir,

                                   Please this card number [protected] is permanent close.and date 02/08/17 day online paid. Ref No.: TOM- M[protected] Kotak Bank) i have paid amount RS. 4949.00.

                                   Please send me N.O.C. letter my email id- [protected]@gmail.com please sir send me first.

                           I am send Credit Card payment details.

                      1. Mode of payment - Online (Mobil       Banking)

                      2. Payment Bank - Kotak Bank

                      3. Paid Amount - 4949.00

                      4. Payment Date - 02/08/2017

                      5. Credit Card No. - [protected]

                      6. Mobil No. - [protected]

                      7. Transaction id - M514139/1

                      8. Ref No. - TOM - M[protected]

                       

                      Thank you 
                      I have a made fund transfer of Rs 1000 from PAYZAPP app to My saving account on[protected] the transaction get failed and money didn't credited to my PAYZAPP wallet. I have called on customer support no. [protected] but their is no response from the other end.Many times i have tries to call to the helpline but it is not at all connecting.
                      HDFC Bank Customer Care's response, Aug 7, 2017
                      Verified Support
                      Dear Customer,

                      We are sorry for the unpleasant experience you had with us. We request you to provide us with your registered contact details and issue details at the below given link. http://bit.ly/2aJ9wGW  so that we can check the issue & help you with the same.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        P
                        Pawan65
                        from Bathinda, Punjab
                        Aug 5, 2017
                        Resolved
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                        Resolved

                        Address: Jalandhar, Punjab, 144004
                        Website: hdfc credit card

                        I am employee of md tea industries in jalandhar. My credit card company pay the whole bill of cellphones from my credit card without my premission and they not credit that bill in my credit card this is type of fraud i think. I request to the hdfc credit card company to credit that amount as soon as possible my name is pawan kumar my cell no [protected]...
                        Sep 11, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 07, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected]

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          V
                          Vishal hirekudi
                          from Chittur, Kerala
                          Aug 5, 2017
                          Resolved
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                          Resolved

                          Address: Belgaum, Karnataka, 591124

                          I have applied for loan against property in may last week. Daily i visit branch for the process but they waited me for two months and finally telling that (After two months) we wont give you the loan because of legal issue. Everything is okay but they are misleading me. Why they pending this case for two months?? For this right action to be take against mr. S purohit (Branch mnager) mr. Somayya hiremat and mr. Noor ahmad
                          My account number - [protected]. Jai hanuman petroleum, airport road belgaum
                          Sep 7, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 07, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,
                          We have received your email vide ref id[protected]. We will take up the matter with concerned team and revert to you in 5 working days.
                          -Manoj
                          HDFC Bank Customer assistance
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                            N
                            nitinkale
                            from Mumbai, Maharashtra
                            Aug 5, 2017
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400074

                            Dear sir,

                            Earlier i was staff of hdfc bank. Now i left hdfc bank one and half years back.
                            Still i am using hdfc bank credit card. Near about three years i was paying minimum due of credit card till date i paid near about 250000 /- against my outstanding with high interest. But still my total outstanding are reflecting a same of rs 125000/-

                            Total limit 125000/ and outstanding also 129000/- from my end i given request to closed my credit card and issue a settlement letter.

                            Kindly requesting collect 75 % amount on credit card in three installment.

                            Requesting you closed my credit card and issue me a settlement letter on high priority
                            Sep 8, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 06, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your complete issue, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
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                              K
                              Krishna Katalakute
                              from Ahmedabad, Gujarat
                              Aug 5, 2017
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra, 411005

                              Dear sir,

                              I was having hdfc credit card.

                              My credit card with last four digit expired on *9450 on 31st march 2017. After getting call for extension, i said also i have shifted to some another location..

                              Their was balence of around rs.1905 of some bills paid in march-2017.

                              I keep checking in my current hdfc credit card account for all month april, may, jun. But i couldn't see balence due amount on last transaction of my card...9450.

                              Hdfc unilaterally transferred on few bill transaction on new card *9854 which i have not received or not used also and also keep charging fee till may-17. For this i am not responsible and i dont like to pay fee charges to you. However i have paid basic due amount of rs.1906. Stll they have taken penalty rs.2100.

                              This is sole mistake of hdfc, how they can transfer balence amount on new card which not received to me also. Hdfc also expect that i shoul pay penalty also.

                              Their was never intention of not paying any balance transaction amount.

                              Hence, i am not liable to pay your penalty charges. Kindly help in getting refund rs.2100 from hdfc.
                              Sep 11, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 06, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your complete issue, card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Anay
                              HDFC Bank Customer Assistance
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                                diwakar194451
                                from Allahabad, Uttar Pradesh
                                Aug 5, 2017
                                Resolved
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                                Resolved

                                Address: Allahabad, Uttar Pradesh, 211001

                                Application number is [protected]nd
                                Dear team
                                What happened, i want to cancel my credit application, i am follow up on 5th aug 2017.
                                But today afternoon i received message your card has been approved, it will be dispatch with in 3 working days.
                                Please stop send it to my address and conrirm me. On mail id or mobile.

                                Regards
                                Diwakar mishra
                                [protected]
                                Sep 10, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 07, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,
                                We are glad to inform you that your application for HDFC Bank credit card has been considered in line with the banks internal policy and as an outcome of the same your application has been approved.
                                A consignment containing HDFC Bank MC EMV Bharat Cashback credit card bearing number 5459XXXXXXXX2882 has been despatched to your mailing address through Blue Dart courier via AWB # [protected] on August 5, 2017. You may look forward to receive the same shortly.
                                In the event if you wish to cancel your credit card you may send the duly signed closure letter available in the below mentioned link,
                                https://www.hdfcbank.com/assets/pdf/CREDIT-CARD-CLOSURE-FORM.pdf
                                Fill in the details and send the form to
                                Manager, HDFC Bank Cards Division,
                                PO BOX # 8654
                                Thiruvanmiyur PO
                                Chennai - 600 041.
                                On receipt of the documents, we shall review your request and update to you accordingly in this regard.
                                -Manoj
                                HDFC Bank Customer assistance
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                                  S
                                  Sachin.jain3001
                                  from Mathura, Uttar Pradesh
                                  Aug 5, 2017
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                                  Address: New Delhi, Delhi, 110051

                                  I want to close my trading and demat account which was opened by default in addition to my salary account. During the time of opening, there were no charge on trading account now they are charging a fees.

                                  And now i want to close the account, my nearest branch not helping me.

                                  They were not in the office despite be if working days what kind of professionalism is this
                                  HDFC Securities customer support has been notified about the posted complaint.
                                  Applied for transfer of TCS shares in first week of July, till now they are not transfered.Why so much delay?
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                                    rajnish77
                                    from Noida, Uttar Pradesh
                                    Aug 5, 2017
                                    Resolved
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                                    Resolved

                                    Address: Ghaziabad, Uttar Pradesh, 201001

                                    /sir,

                                    We paid our credit card payment three time till today to hdfc collection rep.

                                    From may to june-2017.1-rs-4000/-00 2-rs-2400/- 3.-3300/- but two
                                    Time hdfc coll-boy

                                    Given me recd. Last he recd 3300/- but not give us recd.

                                    His name ramakant sharma - mon - no-[protected]. He has not recd my call

                                    Opening balance payment/ credits purchase/ debits finance charges total dues
                                    51, 992.35 4, 000.00 1, 655.36 1, 836.02 51, 483.73

                                    Pls do needfull as soon as possible otherwise we have to go for legal action.

                                    With regards

                                    Rajnish sharma

                                    Card no - [protected]

                                    Mob - no-[protected]
                                    Sep 8, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 07, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have taken note of your comments expressed with regard to your credit card and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected]

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      Pmhatre2408
                                      from Mumbai, Maharashtra
                                      Aug 5, 2017
                                      Resolved
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                                      Resolved

                                      Address: Raigad, Maharashtra, 410101

                                      Hi,

                                      I am a hdfc bank credit card holder. Taken the credit card just 10 days back. The bank/oneassist has auto debited rs. 1299/- from my credit card number ending with 6092 without my concern or any prior intimation on date:01/08/2017. I am not at all interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/- on urgent basis.

                                      Adding to that, it has made into emi with processing charge.
                                      This is completely unethical, why hdfc bank deducted my money without my consent. Please stop this emi also.

                                      Poonam mhatre
                                      [protected]
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Greetings from OneAssist...!

                                      We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2225584 & the refund will get processed in 7 working days.

                                      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                      Regards

                                      Sagar

                                      (Team OneAssist)
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