[Resolved] HDFC Bank — about debit mandate registration

Tekitisisjs

from Noida, Uttar Pradesh

Address:

Pune, Maharashtra

I dont know why i am getting this message since i dont have any emi loan with either hdfc or bajaj finance with the emi amount mentioned below in the message that i recieved. I have only 1 loan that is of 28k with bajaj finance emi of which will be deducted from hdfc. Below are the messages i recieved:
"dear customer mandate reference no: hdfc (Protected) issued to bajaj finanace limited with value rs. 48239.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch"

"successful debit mandate registration bf041119_374-2613 for mntly pymnt from a/c (Protected) to bajaj finance ref no.. (Protected) upto rs. 48239.00 valid 27-oct-2019 to 22-oct-2039"

Please resolve this issue or complaint as i can prove i have not opted for any of the above loans.

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Dec 16, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2019

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto-generated acknowledgment, please forward the screenshot of the error/transaction/email or SMS.

-Anay
HDFC Bank Customer Assistance