[Resolved] HDFC Bank — Abusive call from customer care agent regarding credit card offer | |||
I got a call from one of your executive and she asked me whether i want a hdfc credit card. To which i replied i already have a credit card. She replied me back saying am i mad or what since she asked me about hdfc credit card and abused me. If she is frustrated that doesn't mean she will call anyone and throw her anger on them. She has no right of doing such thing and i would request you to look into this matter. There is absolutely no point in employing such people since they bring disgrace and bad reputation to your company. Unfortunately, i don't have her name but i do have the number from which she called me (+91-[protected]). This incident happened on[protected] at 4:38 pm Was this information helpful? | |||
Jun 20, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 20, 2017 HDFC Bank Customer Care's response Dear Customer, Request you to write to [protected]@hdfcbank.com along with the number on which u have received the calls & from which number, date & time of call and ur contact dtls. Please mention Ref ID- TTU[protected] in the subject line for me to track ur mail & assist you better. -Bejoy HDFC Bank Customer Assistance | |||
Add a Comment | |||
58%
Complaints
32724
Pending
0
Resolved
18404
View all 32724 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Post your Comment