HDFC Bank — Ac blocked due to welcome letter not received

Address:

Dombivli east phalke road branch

Hello, My name is india kamble,
I opened saving insta ac in hdfc dombivli east branch. They asked me to show all proof and deposite cheque kf 21000 rs. This was in mid February 2021. After that i requested for cheque book from online banking. I received cheque book on my corresponding address. In the april 15th 2021, hdfc bank has blocked my account without any intimation. I havent received any call, msg and email from bank. They said due to welcome letter not received by me they blocked my account. I visited to bank with my address proof and they said they will send me again. Still i havent received anyting from them. They have sent me welcome letter in month of February ending and they block my acount on 15th april2021. Why they took 2 months to deliver the welcome letter? I can assure that no one came to deliver that letter. Im doing work from home. Im available 24*7 at home. I havent received any letter from them. They are fraud. They block my account during lockdown. Im in so much tension. I cant use my own money because of them. Very bad and poor service. Very bad. Im regretting now. They only talk but cant help customer. They are not responding to my calls now. This is very bad.