[Resolved]  HDFC Bank — Account blocked due to undelivered welcome letter

I don't know how I am supposed to know about a welcome letter that has no tracking number and neither there is any communication for receiving it. I received a mail that the account is blocked due to undelivered welcome letter and for the last one week I am getting a reply from my home branch that the home verification is done and the account will be activated by the evening but no success so far...even today they told that the account is activated and you will be receiving a mail around 12 but still the account is not activated... This kind of service is not acceptable... I request to look into the matter and resolve the issue as soon as possible.