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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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HDFC Bank reviews & complaints page 83

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G
Goutamdaas4
from Saharanpur, Uttar Pradesh
Aug 31, 2022
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Address: Delhi

Hi Team, This no [protected]is regarding a trip which I had to delhi with my 3 friends wherein we booked the hotel trusting OYO brand but once we arrived at the
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    Saurabh zore
    from Mumbai, Maharashtra
    Aug 30, 2022
    Resolved
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    Resolved

    Address: GOREGAON EAST

    The hdfc bank has put a hold on my funds of rupees 943.84 as mi revenue hold through gefu, ac number is
    Account number: [protected]
    Ifsc: HDFC0000212
    Branch: GOREGAON EAST
    The customer service is not able to give any info on this.
    First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
    Oct 4, 2022
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Aug 30, 2022
    Updated by Saurabh zore
    No response
    Verified Support
    Sep 01, 2022
    HDFC Bank Customer Care's response
    Dear Customer,

    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      P
      pravata123
      Aug 30, 2022
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      HDFC Redem point wasted, even after payment failed
      HDFC Bank customer support has been notified about the posted complaint.
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        N
        Nevds
        Aug 30, 2022
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        I have a few sips running with Sharekhan for which the sip amount gets auto debited on the sip date. I noticed that there were around six autodebit failures on 21/07/2022 due to insufficient balance in the account following which I immediately restored the account balance. I did not even receive a notification or warning from the bank that the balance has gone below the limit. Today I was shocked to see that HDFCBank deducted a total of Rs. 3717 on 29th Aug 2022, under ACH Debit return charges for 21/07/2022 failures. That is an unusually high amount, almost 68% of the total sip amount of Rs. 5500 that failed.

        This is very unethical from the bank to deduct such a high amount, and that too for sip auto-debit failures. I do hope that you can look into the matter and refund the amount that got debited.
        HDFC Bank customer support has been notified about the posted complaint.
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          V
          vrksharma
          from Hyderabad, Telangana
          Aug 30, 2022
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          TO
          HDFC BANK Team,

          Dear sir/Madam
          I am VYDHULA RADHA KRISHNA SHARMA,
          Hyderabad, Telangana.

          SUB: WRITTEN OFF FLAG MENTIONED IN MY ACCOUNT

          I have taken a Credit Card from HDFC BANK in 2009
          Loan A/C[protected]. Date Opened 06/02/2009 Sanctioned Amount Rs.1, 49, 533
          I have paid all pending amounts and closed my loan
          But Written off flag mentioned in my cibil report.
          Because of this flag, I became a Defaulter to all banks.
          Due to this I am not getting any loans from banks and NBFC

          I request you to please update my account as closed and remove the Written off flag.
          Its very urgent for me to clear

          thanks and regards
          RADHA KRISHNA SHARMA
          +91 [protected]
          PAN: AELPV3149Q
          Email ID: [protected]@gmail.com
          Control Number : 4, 948, 474, 141
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 01, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          Sep 06, 2022
          Updated by vrksharma
          Dear sir/madam
          the reference number you have shared is protected
          i request you to please share me again

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            K
            kkrddun
            from Dehradun, Uttarakhand
            Aug 30, 2022
            Resolved
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            Resolved

            Hello sir,

            This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

            Kindly be informed that an amount of rs 351.00/- was deducted from my savings/salary account on 30th Aug 2022 under the name of depository charges.

            Please refund my money why are debited amount without any infomation

            Regards,
            Karan Rana
            [protected]
            Aug 30, 2022
            Complaint marked as Resolved 
            I am already shared mail against the Demat account closer why is my Demat account still active and you have charged the depository on 30th Aug-22, Please refund my money as soon as possble
            HDFC Bank customer support has been notified about the posted complaint.
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              N
              Naveenkumarmr
              from Chitradurga, Karnataka
              Aug 30, 2022
              Resolved
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              Need 7000rs amount refund to me

              I paid 7000 rs on 19/07/2022

              Amount debited from my account but receiver not getting that amount still

              UPI/[protected]

              transaction I'd T2207191621588616727751

              UTR[protected]

              Please check and update the status properly and i did not get any refund also

              Refund that amount to me
              Still it's not credited to beneficiary account for your reference i will attach a beneficiary account statement
              +1 photos
              Oct 4, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 31, 2022
              HDFC Bank Customer Care's response
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the transaction details for us to help you with the solution.

              -Team MobileBanking
              HDFC Bank Customer Assistance
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                N
                Naveenkumarmr
                from Chitradurga, Karnataka
                Aug 30, 2022
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                Need 7000rs amount refund to me

                I paid 7000 rs on 19/07/2022

                Amount debited from my account but receiver not getting that amount still

                UPI/[protected]

                transaction I'd T2207191621588616727751

                UTR[protected]

                Please check and update the status properly and i did not get any refund also

                Refund that amount to me
                HDFC Bank customer support has been notified about the posted complaint.
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                  D
                  Dinesh Eshwar
                  Aug 30, 2022
                  Resolved
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                  Address: Epip Bangalore

                  I have a HDFC zero balance savings account and I have deposited 2400 in it before couple of days and I could see that the amount of 1670 was hold by HDFC in the statement for no reason. I could see that MiRevenue hold through gefu. I don’t want to hold any of my money by hdfc. Also I didn’t got a proper update in customer care service also I have raised a ticket and there’s no response. FYR ACC no [protected] and my customer id is[protected], please make that hold money back to my account.
                  +1 photos
                  Oct 5, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 01, 2022
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    R
                    Rishi2605
                    from Ranchi, Jharkhand
                    Aug 30, 2022
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                    I have bought my iphone 12 with hdfc bank debit card on 06/11/2021 from Reliance Digital Online . As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in Store but they said to check with bank. Even EMI is completed still not recieved.Hope this issue gets resolved and cashback will be credited as soon as possible.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Utsavmuni
                      Aug 30, 2022
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                      Dear Team,
                      My new policy application number is 1271xxxxxxxx73.
                      It gives me immense disappointment that your customer care executive Mr.Deepak Shetty and his senior advisor Mr.Pratik Lade has been extremely rude and unprofessional towards helping me.
                      They were arrogant and non co-operative.
                      Mr.Deepak Shetty has a shift in his attitude.
                      He was polite till the time we bought the policy. Once the premium was paid, he started showing his true colours.
                      He had committed several call backs but never honoured the same.
                      His senior Mr.Zaverchand Joshi was been highlighted on this issue, but in vein.
                      Also, the most disappointing person was Mr.Pratik Lade, who claimed to be a senior advisor.
                      I would request you to kindly listen to the call recording and justify his arrogance.
                      Also, such kind of behaviour is unacceptable in a service industry which you belong to.
                      If this is the case within 20 hours of the payment, I doubt about the good service in future.
                      Hence, I regret being a part of your company and would wish to withdraw my application just because of the misbehaviour of Mr.Pratik Lade and Mr.Deepak Shetty.
                      Such kind of double faced and cheap employees are a face of your company.

                      If not answered within next 2 hours of the receipt of this email, I shall expose such people on social media and also will escalate the case to the GOI authorities with regards to harassment by your employees to me.

                      Highly disappointing.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Shamshul Qamar
                        Aug 29, 2022
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                        Address: Chennai

                        I opened a saving account in hdfc bank on 6 August 2022. But I don't receive my welcome kit till now.Kindly provide my welcome kit as soon as possible.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          SurjeethPaul
                          from Hyderabad, Andhra Pradesh
                          Aug 29, 2022
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                          My account has been blocked because if the undelivered welcome letter. I haven’t been notified anything about Welcome letter. I got welcome kit. Without any prior notice it’s been blocked.

                          HDFC representatives are very irresponsible and now they’re not even attending my calls.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            R
                            Rekha Sudarshan
                            Aug 29, 2022
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                            Resolved

                            Worst bank ever I have come across in my life. No proper customer service no respect. There is only round about. They have blocked my salary account unnecessarily and I did not get salary for 2 months worst behavior
                            Oct 2, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 31, 2022
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              W
                              wapedia
                              Aug 29, 2022
                              Resolved
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                              Resolved

                              I applied to open a current account for my LLP, it usually takes 8 working days for them to open that but they took around a month to open it, I thought happens sometimes so continued with them but they have made my life a hell.

                              I have submitted them for third party transfer rights (a basic requirement on net banking) on 5th July 2022 and till date (29th Aug 2022) they have not been able to activate it. They have taken the request twice or thrice in between still it has not been activated. I have complained customer care, then escalated to the senior team then to the Grievance Redressal Team and lastly to Principal Nodal Officer but everyone just forwards my email to the branch and replies what my branch says (whom I can meet face to face and are unable to do the work that is why I reached them). They have promised so many times to process it and activate the service but they have never been able to do that.

                              Banking Ombudsman is not for these complaints so after reaching to PNO I don't have any one to go to and if they are making false promises then what would someone do. So beware of HDFC bank and instead choose some other bank and mostly be away from Rajendra Nagar branch, Indore (MP) - the bank officials in this branch doesn't know basic banking, I don't know how HDFC even recruited them.

                              Complaint Numbers: 3865754, 4312831, 4314107, 4563334, 5865203
                              Oct 4, 2022
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 02, 2022
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience. We
                              understand that Branch Manager Ms. Pushpanjali
                              Sanket has emailed you and addressed your concern
                              regarding Third Party instruction.
                              For any further query request you to contact Branch
                              Manager Ms. Pushpanjali Sanket available on
                              [protected]

                              -Anay
                              HDFC Bank Customer Assistance
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                                Nilesh B Tayade
                                from MUMBAI, Maharashtra
                                Aug 29, 2022
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                                Dear HDFC Team,

                                I, Nilesh Tayade using HDFC Bank since 2014 facing a severe issue with respect to failure o[censored]PI Payment (i.e. Phonepay & Google Pay) since the month of June, 2022 citing reason "Your Bank declined this payment. Please contact your bank for more information" and "You can't make this patent at the moment. Contact your bank with an error code [YC] to resolve this issue, respectively

                                I tried connecting your service desk multiple times and also through your branch but still the issue is not resolved.

                                Kindly treat this matter as utmost urgent. The customer ID for my account is "49018449". If you need any further details/information, you can reach out to me on my authorised number with the bank.

                                Please take it on record, I am highly disappointed with the service of HDFC in this regard. If I do not get the suitable solution within 24 hrs, I will prefer to move all my operations from HDFC to other banks.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We sincerely regret the inconvenience. This is not the experience we want you to have. Your e-mail has been already received vide reference number 6904914. Our bank official will respond to your email on or before September 07, 2022.

                                We appreciate your cooperation and patience in the interim.

                                -Ajay
                                HDFC Bank Customer Assistance
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                                  A
                                  Aug 29, 2022
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                                  Due to lose of job i was not able to pay 2 dues so the executives are calling frequently and harrassing mental. today morning by 7 they called and said bad words.they are harrassing my family too.please give me some time to pay the loan dues. I will pay once I get a new job
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Sahu Ayush
                                    from INDORE, Madhya Pradesh
                                    Aug 27, 2022
                                    Resolved
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                                    Resolved

                                    Sir I didn't take any loan any emi so why my amount 570 deducted from my account through megmasoft (ehs) emandate. Please refund my money 570 otherwise I will cased on it
                                    +2 photos
                                    Oct 1, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Aug 27, 2022
                                    Updated by Sahu Ayush
                                    I didn't take any loan any emi then why my amount 570 deducted from my account
                                    Please refund my amount 570 as soon as possible otherwise I am doing case on you
                                    Verified Support
                                    Aug 30, 2022
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. We are looking into your query vide reference number 6830509 and will respond to your email by September 8, 2022. Request your co-operation and patience in the interim. Assuring you the best of our service at all time.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Plz refund my money 570
                                    Aniket zadap's reply, Sep 2, 2022
                                    Plz yar 9028531117 call me
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                                      H
                                      HDFC contact-6201-67-3256, Customer care enquiry related complaint
                                      Aug 27, 2022
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                                      My credit card in brocade in unblock
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        S
                                        Subaiyar
                                        Aug 27, 2022
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                                        My Credit card application decline without any reasons my customer ID is[protected]
                                        Phone number:[protected]
                                        HDFC Bank customer support has been notified about the posted complaint.
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