[Resolved] HDFC Bank — account blocked for re kyc — not able to use my money very frustrating..

Indiancitizenhyd

from Hyderabad, Telangana

Dec 12, 2017

Address: Rangareddy, Andhra Pradesh, 500035

My account has been blocked. I have visited the hdfc bank (Rk puram, hyd) and they don't have proper information on how to do re-kyc for huf.
This made my entire day wast visiting the bank and still the issue is not solved. The staff is knowledge less.
I have updated the required documents online now. Please unblock my account asap as there are cheques given for payment and submission of this is creating a issue now from them.
This is not the way to harass the customers for the rekyc. Are we involved in antisocial activities.. To block our accounts like this...
This is very frustrating... And would like to close my account with this type of service.

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Jan 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 11, 2017

kishan.agravat's response transaction failed but limit not increased in my credit card

Dec 11, 2017

kishan.agravat's response transaction failed but limit not increased in my credit card

Verified Support

Dec 14, 2017

HDFC Bank Customer Care's response Dear Customer,

Your email has been received vide ref id[protected]. Our team will respond to you in 2 working with the status of your re-kyc updation application.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Dec 14, 2017

HDFC Bank Customer Care's response Dear Customer,

Your email has been received vide ref id[protected]. Our team is investigating in the matter and will update you in 4 working days.

-Manoj
HDFC Bank Customer Assistance

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Comments

kishan.agravat

from Ahmedabad, Gujarat

Dec 12, 2017

Transaction failed but limit not increased in my credit card

Card no :-[protected]
Transaction date :-05/12/2017
Transaction amt:-16100.00

account blocked for re kyc — not able to use my money very frustrating.. - Comment #2945421 - Image #0

Gangatharan Raja

from Hyderabad, Telangana

Dec 12, 2017

I am trying to pay my bills through https://www.payumoney.com/ via HDFC netbanking. But I am not receiving the OTP from HDFC. I am facing this issue very frequently. It's frustrating me.

webuser123

from Gurgaon, Haryana

Dec 12, 2017

I am trying to login using netbanking but old password is not working but i am not getting otp to generate new password.My number is working and i am able to receive other messages.I am trying to login from 3-4 days.I am not receiving any email as well which i usually receive.What to do? No solution.

pkkhedkar

from Bhopal, Madhya Pradesh

Dec 12, 2017

Bank has deducted amount like 3767567-EMI RTN Charges-September 181117-MIR[protected] MIR[protected] 04 Dec 2017 236.00 like this bank done three time in a single day. can any one tell whats is this?

ajay19800

from Lucknow, Uttar Pradesh

Dec 12, 2017

Sir,
I Ajay Verma inform you that i am hdfc credit card holder having credit card no -[protected].
Please stop Smart pay request service in my credit card immediate.

Thanks & regards
Ajay Verma
[protected]

Bighnesh Tarai

from PUNE, Maharashtra

Jan 25, 2023

I just changed my current address by visiting the nearest HDFC branch and after that they sent me a confidential letter which i failed to receive as i was in office that time. After some days they blocked my account and i've been visiting every HDFC branch here since then to help unblocking my account as am unable to make any kind of transactions because of this.Today the bank CCE asked me to fillup a form to unblock the locked account to remove the restrictions. Its been more than 24 hours and am still unable to receive or send money in my account. THIS IS JUST RIDICULOUS & AM FRUSTRATED AS HELL. The Customer care executive on hdfc toll free number keep asking me to clear the pending kyc, i mean the bank staff says there's no pending kyc left for me to fill at all. IDK what's wrong with the HDFC Customer service. It's been more than a week and my salary is on hold due to this issue.