HDFC Bank Complaints & Reviews

Your excellency sir,
Yesterday i inquired abt some investment, i was on the travelling one state to another state, in the mean time a employee forced me to deposit the said amount, i requested to give me the time for 3 or 4 hours, but they refued. And today, i m very sorry to tell you that from mob number-[protected], an employee send me a sms that' gdha ho kya jhuth kyu bolte ho ni karna to bola ni karna school me yhi padate ho kya'. What a rustic, vulgar word used by your customer care employee, therefore, i request you please take an action against your stupid employee otherwise i will rise my voice to consumer forum.
Awaiting for ur prompt response.
Ravi sahnkar prasad.

Dear sir,

As per hdfc credit team, they are not funding for individual floors in my area. But before applying for my loan bt, i have cleared my property details with namita sahoo (Sales manager) over phone and she said they provide me loan on that property.

As discussed with namita sahoo over phone, she mailed to credit team for refund my full amount rs. 11800. I have discussed with credit team (Sirisha) namita didn’t send any type of refund mail or call to sirisha.

I have applied for loan bt on 31st oct 2017.

Namita sahoo not reply on my mails and not picking call as well.

Totally fraud is going in this branch.

Namita sahoo (Sales manager) beu
Branch address:
G/f, plot no. 1, khasra no. 47,
Behind oxford school, budhella village,
Vikas puri, new delhi - 110018
Rim : +91 [protected]/[protected]
Email : namita. [protected]@hdfcbank.com

Regards,
Mahesh

Rs. 118 has been debited from my account in the name of adhoc stmt chgs incl st & cess 110417 on 5th dec 2017, without informing me or sending message about that transaction. I have never visited any branch of hdfc bank and never requested for any statement. I want to understand why this amount is taken from me. I tried calling the customer care number but did not receive any proper response. Please help.

I was booking my flight details from goomo.com and the session got timed out but the amount got deducted from my credit card rs 72429. I had raised a dipute complain to hdfc bank. And i got message from hdfc bank saying that
Ur transaction on hdfc bank credit card ending 9759 for rs. 72479.00 has been credited/reversed by goomo holdings service on[protected]:17:13:05

Still the amount is not refunded back to me by hdfcbank.. I keep calling customer care and give me different answers

Dear hdfc,

When it was time to open account your people was like sir ye ho jayega, wo bi ho jayega, isme bi discount karva denge, ye charges bi reverse karva denge but hadn't full filled any promises as they were talking about.

I had filed the share transfer request a month before. Your executive had told that it would be done in a week. It's more than 40 days and process is still pending even after completing all the payment which was asked by your company. My account closure is delayed due to your such a pathetic service and they are charging me for low amb. I am planning to take you people to. The consumer court as this is fault of your people and you people asking me to pay for your delay.

With regards,
Chetanprakash jain

Dear sir
My name is shubham
I have my debit card
But today on 21:06 someone used my card at satyam cplex bahadu
But at that time i have my card in my pocket
And money is deducted from my account please let me know what is the problem and how can i overcome by this
It is an serious issue
My no. Is [protected] please reply me immediately
And my mail me

I did not even apply for smart emi option and bank itself activated it.. Why should i pay for a service that i did not opt for.. Everyday a new features is self activated.. Atleast take permission before activating something and deducted money.. This is a method to make easy money.. Very irritating.. Please get this resolved as soon as possible or else i will have to take up matter at a diffferent level. You have have no options for deactivating services

I also recieved a call from hdfc life insurance department and told me for providing a loan of 970000 against hdfc classic assured plus policy for which intially i have to submitt a check of 97000k on the name of hdfc bank, the loan is given for 10 years and i have to pay 9 emi of amount 97000k per year with no interest, now i got it that they all are fake they just make their own incentive by selling their policy and want to complete their monthly target by making people fool, but I pay a half amount of 48500k to hdfc bank so please tell me what do I do my half amount is stuck in this if any possible way to get my money I am very thankful to you please any way is possible to get my money back, i am very thankful to all of you guys for sharing this information and thanks too to consumercomplain.in for this helpful website for consumers .
Thank you once again guys

Hello sir,
I have the policy no: 90355292, hdfc life easy health & claim number:[protected]
As per your hdfclife claim process i have applied the claim on 6th august 2017 for my illness, i have received 1st communication email note on 26 august2017 with the document received: 1: claim form 2:cancel cheque 3:photo id proof 4:discharge summary 5:hospital bill 6: lab report.
The pending documents are asked 1: consultation paper related copd & hypertension since detection including 1st consultation paper 2:complete set of indoor case paper with admission & history sheet, tpr/bp chart, dully attested with hospital authority. 3:consultation paper prior to admission in hospital & referral letter to appollo hospital.
I have send the pending documents on 18/9/2017 to hdfclife mahalakshmi branch by the courier (Professional courier) pod number:[protected] from your hdfclife panvel branch.
Again i have received the communication note on 26 september2017 same as before without mentioning the pending document received or not which is send on 18/9/2017.
Your communicating staff admitted that they received the courier send on 18/9/2017.
My requirement is that if they received the courier then what the documents they received they must display as per the 1st note. Your responsible staff is failure to display the documents & closing the file without intimating (No email or call). Totally irresponsible among their duties replying (Comment) that due to insufficient documents, we are closing the file.
And after long email communicaions still they are replying "to enable us to process your claim, kindly submit the pending documents."
What is this? Is this the your motto to say the people "sar utha ke jiyo".
Regards,
Mahesh
Claim number:[protected]

Hello sir/madam,

My name is ajay kumar balusu.

My salary account (In hdfc bank) was created in my first company in feb 2016, so once i left the company and joined in other company in the month of dec 2016, i had to open another salary account in hdfc. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of august. I had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking, recently in my new hdfc salary account they connected to old account with -8300 balance. And till now i didn’t get any messages regarding negative balances, recently i got one message that (Your hdfc bank account linked with adhar card). This message i got in december 2017. So that means till now they didn’t updated any details of mine, so now govt announced to update adhar details mandatory so they now linked by themselves.. Till now i didn’t get even one message or mail regarding the account converting to savings account and balance going into negative. My account no: [protected].

Loan applied at oct and didn't done any progress work and delaying the process by employee. I have waited from october till now and no responds is from their side. They just comfort us with words. I applied for baleno sigma (Sigma) and done booking at guwahati bimal motors. Car have arrived at guwahati and process not complete at manipur hdfc paona bazar branch imphal. I have deposited rs11, 000 at bimal motors after the information from bank. Till now my auto loan is not sanction so from which side i will get this deposited money. I think my loan is not going to be success so kindly give a solution.

I am anumol pg hdfc babk holder... Its so bad to say when approach hdfc nerul branch as i miss my atm card... Am waiting from 7th november till 6th december because my adress issue.. And everybody including ast manager mr prathamesh who was so hesitated to help someone, told me we can do nothing... It was so bad experince... I never experienced such an experience from any other bank... So sad to say...

Dear hdfc bank,
My customer id: 60428720
Name: salman raju naidu
Branch: bapatla

I had a/c and credit card with an hdfc bank and i got 2 massage from hdfc bank at 09.54pm and 10.10pm on 2-12-17, which my total amount of 10000 + 6000 = 16000/- is deducted 2 times cash withdrawal from sector 4, vaishli, ghaziabad, ref no was eaw-7363x…7937, spcn[protected]/7101, after see this massage i withdraw some amount 100/- from mumbai atm, but my debit card is physically available with me and how someone can withdraw money from my account at uittar pradesh, but i am staying in mumbai. There is very bad service by hdfc bank debit card data got leaked by hdfc bank to somebody that it's impossible without card and pin to debit amount from my account.
Also i registered a complaint, my service request number is ref id-1455473, id 1455470 and mump[protected]. I am following up customer care he is telling me that "it is not in my hand, it will be handle from other" and when i ask that when it will be resolve that time he said that "i don’t know".
But i have issue with my hdfc credit card bill (12000/-) due date coming 8th of dec 2017 if i don’t pay this amount they will be put penalty + 3.5% interest on total amount + 26% gst, if i have that amount 16000/- i don’t have any issue.
I want my money back and if i do not get my money back then i will complain against your bank in the higher authority.
Is our money not even secured in bank? What kind of security hdfc bank provide to their customer.
I have attached here my bank statement for your reference.

Thanks
Salman naidu
[protected]

I am also victim of this fraud from shruti desai and rahul sharma. I submited the kyc for policy to local branch with payment dd. Policy received of rs. 650000/- but loan is not received after documentation with shruti desai and rahul sharma.
Please help me to recover the amount from shruti desai hdfclife trainer and coordinator from ludhiyana, noida, delhi and punjab. Shruti desai mob: 91 [protected]
[protected]

From
Prashant nanda
[protected]

Your bank officers convinced me to open a dmat account which they told me will be free of charge for me as i m preferred customer. But later after completion of all formalities received a msg deducting rs 2999/- from my saving bank account no [protected] in july 2017. I had submitted complain letter to the bank but they are not responding. I feel cheated by hdfc and have not yet activated dmat account.

Dear sir i am a hdfc including customer for bike loan but my cheque bounce but iam paid my emi. My self call customer care but your employee talking in rough language i. E bhika magiki dia dog and miss language lajamaduni, nilaja and miss biheve in your office managerbiswajit sundary. But my self in unducated and farmer. I am paid total amount of dues to go there and miss beheve in manager. Your staff talking wrongs information and talk in court case in against loan.

Dear sir,
Hdfc credit card sales person insist me to buy one assist wallet to protect my credit card. No amount will deducted from account confirmed by hdfc sales person. But, amount deducted form my account. I am not interested to buy one assist wallet. Kindly help us revert back my amount.
Regards:
Manish kumar
Mail:manish. Kumar. [protected]@gmail.com
One assist relationship no:3158874
Mob-[protected]

Found this forum and feel to share my experience and issue with kyc update.

I am keep receiving emails from hdfc for kyc update and my a/c debit transaction have been blocked. Funny thing is the email i received from them to update kyc it’s mentioned [protected]@hdfcbank.com and i have tried to send them few times and i received failure bounce back ‘user unknow’- antispam.
However, i have already submitted all my kyc...

Hi,

I have received verification calls to my office desk, verification got completed successfully also verification done 2 times by physically visit my office place. But, when i checked my status i saw this message online as 'disapproved' application.

Reference number: [protected]e8

Status: disapproved

Remarks:- a format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

What the hell is this? When i never got any letter, how could they say that they sent a letter?

I already wasted 10-12 days on it... Please tell me the exact reason so that i can apply a credit card from some other bank rather than wasting my time with hdfc.

If i am not eligible for credit card on your bank please return my all documents that i had been submitted to your executive.

Hi, i have debited my hdfc bank debit card of rs 1098 from savings account on 03/12/2017 for membership activation fee.
Hdfc bank are the one who directed me to one assist but really this company is not taking any request and auto payment mode is activated in my credit card. When i asked for the hdfc bank help they are not responsible.

I don't need this wallet protection plan. Pls deactivated my membership policy and refund the same into by account

Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
And hdfc bank also has to recheck this issue with the auto payment modes.

I din't expect this irresponsible behaviour from hdfc

Mobile no [protected]