[Resolved] HDFC Bank — account is locked | |||
There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked. I visited bank to enable my account and net banking and to apply a debit card. They asked me to fill a form. I did. As per them i will get my net-banking credentials in next 7 days. Its almost 15 days and i have not received any message/mail from bank end. Due to this my salary wont be deposited, loan emi will trigger to the account and bank will not allow to do the transaction. So will pay the penalty for that emi as well. Now who is responsible? Is it the customer care represntive/ bank/ myself who had called them for a query Was this information helpful? | |||
Feb 4, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 02, 2020 HDFC Bank Customer Care's response Dear Customer, As per your email confirmation, we understand that you are able to access your account online. -Nadia HDFC Bank Customer Assistance | |||
 5 Comments | |||
Comments
I have done transaction through google pay which was continously failed. Then my account got locked. No help customer care. I hold my salary account here..
There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.
I visited bank to enable my account and net banking and to apply a debit card. They asked me to fill a form. I did. As per them i will get my net-banking credentials i have not received any message/mail from bank end.
Due to this my salary wont be deposited, loan emi will trigger to the account and bank will not allow to do the transaction. So will pay the penalty for that emi as well.
Now who is responsible? Is it the customer care represntive/ bank/ myself who had called them for a query
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I visited bank to enable my account and net banking and to apply a debit card. They asked me to fill a form. I did. As per them i will get my net-banking credentials i have not received any message/mail from bank end.
Due to this my salary wont be deposited, loan emi will trigger to the account and bank will not allow to do the transaction. So will pay the penalty for that emi as well.
Now who is responsible? Is it the customer care represntive/ bank/ myself who had called them for a query
I am facing the same issue right now and not receiving any proper response from HDFC. I am going to the bank for a week now to get this resolve but no one is aware of what to do. This is affecting me so much and no resolution was found.
If someone could help me with this that would be great.
If someone could help me with this that would be great.
hi i have same issues i dont know guys why you people blocked my account suddenly. i was try to recharge airtel prepaid account and you guys suddenly blocked. what is this. i really upset about it. please solve the issues as soon as possible. thank you.
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we have no option but to close my account after this much of irritation.