HDFC Bank Complaints & Reviews

I have applied for fasttag on 1st Dec 2019.( Ref No.HFR824674). Payment was deducted on same day after uploading the required documents. I have still not received the fasttag. I have tried contacting customer care No.[protected], more than 3 times, they keep you on hold for 15 minutes and do not provide a satisfactory answer. I am HDFC bank account holder .

My hdfc fsatag customer id is[protected] wallet id is [protected] rfid[protected] vehicle no - mh43 ar 4256. Charged twice at talegaon toll plaza from pune to mumbai. I was charged by cash and from my account. Rs. 173 + rs. 57=total rs. 230/- cash receipt no 9931. Hdfc helpline not working. Always engaged. E mails not going. Trying last one week. Fed up. Not able to lodge complaint.

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hr[protected]. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is not working.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Regards,
Jay dharod

We have applied fast tag through hdfc net banking wide fastag application reference number hfr[protected] on 11.12.2019 still now i havent received any call and message and fast tag details also.. Several times i was called to provided toll free no.[protected] but number is not working. Hdfc fake fasttag application don't buy through hdfc. Fake site..
Regards
Sairam banuri
[protected]

I have booked the fastag one month back and still have not received the fastag and the helpline number is not working . I am supposed to atleat get an updatefrom you guys am regretting to have booked the fastag from you guys . Ultimate level of arrogancy displayed . If not professionalism atleast show some regards . I have suffered losses because of this and i need compensation also

Sir, i have joined in your hdfc bank on 27 november but till now i am not being able to give my attendance. Whenever i have told about the attendance no one is being respond i have absent for 1day than our branch manager told me that submit your resignation letter... Is it the behavior of hdfc bank.. You spoil my valueable time.. Sorry for the inconvenience

Hdfcbank fastag first time registration is not working as generated otp sms is not received on my mobile.

I have not used the tag and hence seek full refund of rs.500/- as product is not working for me.

As on 27.12.2019, after multiple complainst there is no solution nor refund.

Tag applied on 23.11.2019
Welcome e-mail on 26.11.2019
Physical tag received on 04.12.2019
Issue raised on 08.12.2019
Refund asked on 16.12.2019

I need confirmation from hdfc that they will make full refund so that i can buy another tag from other provider.

Dipesh

I have recd a massage for fastag issue on 28/11/2019 transaction id is [protected] but i have not received my fastag yet I HAVE PAID RS 500/- and i have recd massage customer id but fastag is still not recd.
i had other options also to apply for fastag but i chose HDFC since i am their customer for very long time and satisfied with their services but this time i am high disappointed in this case worst part is that there is no way to track the status their helpline no. is helpless either its busy or not responding, now I have to travel out of station and i have no fastag even after applying such long time back
kindly look into matter and send Fastag ASAP.

I have applied fasttag bearing reference no. HFR01199150, & I was told that I will receive my fasttag with in 7 days,
But I am yet to receive the same.
Also the customer care no [protected] provided to me is totally useless. Either it is giving no response or busy.

I had purchased Fastag online, i had received my fastag but not able to login online because not received User ID and Walet ID and also not able to contact Customer Care through Website of Call. Email ID for Customer help is also not mentioned anywhere. Please send my User ID and Walet ID to activate the same and recharge. Cont Number : [protected].

Hdfc sales manager issued a infinia card stating that am eligible for a life time free membership card in july. Now in dec, they charged a amount of 10000 as processing fee.in fact i haven't even activated the card nor used it since july. This is totally unfair as you force customers to take credit card without disclosing the terms n conditions.

Kindly revert the processing fee

I had purchased hdfc fastag online. I have received my fastag but not received cust id and wallet id on email or sms so i am not able to login to fastag account for activate and recharge. I am also not able to contact on toll free number and bank has not mentioned email address for customer support. Please guide and help to activate my fastag. My contct number is [protected]

My name is Nethravathi.S I was using HDFC credit card 3yrs due to delay in payment my card has been blocked permanently however I don't want to reactive I jus want to know my outstanding amount so that I can clear my due immediately im not able to reach customer care as IVR says this facility is not available on this card so kindly requesting you to arrange a call back from the collection team r customer care as soon as possible. kindly help me to contact customer care...

Card holder Name:Nethravathi.s
Card number:[protected]
Contact number:[protected]
Alternative number:[protected]
Mail id: [protected]@gmail.com

I have applied Hdfc fastag online on December 23rd 2018
ts been more than a month I have not received my fastag sticker.
but wallet has been recharge and my amount is useless and no response from customer care. [protected]
If hdfc doesn’t have any channel to resolve the issue they should not take orders for fastag and from Hdfc no one is ready to take responsibility

application reference No: HFR485242

But I have payed 500 rs but no answer for it

I need a refund of it bcz I get fast response from other bank or through paytm

Hdfc bank provide very bad service.. Please inform customer before deducting amount from account. Balance deduction reason is debit card charges yearly but my debit card is not working since last 1 years and hdfc not provided any new debit card to me, still they deduct balance from account. Not satisfied with this kind of service.

And also bank employee not provide any valid information. I have visited bank 2 times.

I have been charged 9times today but I have not made a single transaction today. May I know why.
I have not used my international card today but they have charged approximately 2, 000 extra . It never happened before.can u please tell me why

My details are as under
Wallet ID[protected]
Customer ID[protected]
Application number - HFR844312

Yesterday I have received the wrong FASTAG
Details are as under
Wallet ID[protected]
Customer ID[protected]
Application number - HFR844377

The address & details on the received envelope is correct that is mine
but the covering letter & fastag are different
This is for your information and action
Already you have taken lot of time to issue the same
And now it is wrongly received

Please improve the system & issue the correct fastag as early as possible
I am facing the problem on TOLL PLAZA

The photographs of the mess are also attached herewith
Regards
Neha Joshi
Contact - [protected]

Dear Sir Mam
I applied for fast tag on 28 Nov ..Yet I not received ...Not even single msg from bank whats the status ...Many time I contacted but not even satisfactory reply ...
M i preferred customer of hdfc but from few months service was to much 3rd class...Not satisfied .. Worse experience of hdfc ...Payment was deducted on same date ..And why fastag not given ...
Plz do needful ...

Respected sri/madam
My name is tallam sravan,

My creditcard number is, — ([protected] 4112)

My credit card linked mobile no — ([protected])

For my vehicles going to sabarimala

I swiped my hdfc credit card at near petrol bunk

I made transactions of nearly 2.20 lakh on fuel,

For every time for each transaction they charged of extra 2.5% tax on swiping

We don't know it was charged extra on fuel transaction in petrol bunks

When i called to customercare they said that my fuel transaction limit per month is 20k only,

After that it will charged of 2.5% extra on every fuel transaction, ,

Like that around extra 4000 rs are added under fuel transaction charges

Sir i dont know this fuel transaction limit is 20000 only on my credit card,

I am using this card from last 2016 onward s

I dont know on swiping there is extra 2.5% charges for fuel in petron bunks

Please check my statement and do the needful to me

Please remove wavier extra charges (4000) rs which gone under fuel transaction charges apply on my card

IMPORTANT---

Sir as our request ur teem has send a return email to me

In that email as ur card swiping on fuel
The charges are FUEL GST

SO IT WAS APPLICABLE ON FUEL

SIR PLEASE TRY TO GIVE ME DISCOUNT ON MY FUEL SWIPING AT EXTRA 2.5% TO sum discount

Sir we don't know 2.5% extra charges are applied

Please try to understand my problem & give some less on my charges

Please check & help me asap

Reply me on my email or contact me asap

Thanking u sir/madam
Sravankumar. [protected]@gmail.com
Revant. [protected]@gmail.com
[protected]
—

My HDFC bank Fastag
Customer ID[protected]
Wallet ID. [protected]
HDFC Bank Fast tag details mentioned above.The courier was returned undelivered.pleas resend at the earliest
I am trying to contact on phone, e mail, HDFC branch, and relationship manager as well.phone and e mail are not working.Others are helpless.They are not able to contact Fastag team.and Fastag e mail and Phone number is worthless.Now under the given circumstances, I don't know what to do?