[Resolved]  HDFC Bank — account seized without any intimation

Address:Kolkata, West Bengal

I am holding a joint account with my husband with hdfc bank, golpark kolkata branch for the last 15 yrs or more. We had a horrible experience this time. Without any intimation the bank seized our savings account due to kyc for which all our ecs got bounced. Kyc and all other documents were submitted last monday 17 july and till today our account has not yet been activated and we are facing serious trouble now. Hdfc phone banking service is useless and one can never get connected to any official for any support. We are harassed by the bank like anything. This is absolutely not acceptable.
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Sep 1, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, account details and registered contact details/email id to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

I used my debit card in SBI ATM located in bus stand alampur bhind mp.₹10000 deducted but cash not received.on 23 jul my account no [protected] my name arunesh tripathi
Email I'd. arunesh.[protected]@gmail.com
I have salary account in HDFC bank for one and half year and I had a recurring deposit for one year..I maintaining my account still they charged AMB including GST Rs.708 for two times (Rs.1416/-)..
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The cheque clearance delayed by hdfc bank and made to pay the finance charges and also refusing to reverse amount
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Doesn't take any request
Hi support,

I have requested for credit card cancellation for 10 times nearly, i wrote a letter and submitted directly inn the bank but still they didnt cancell which is very bad. i didn't like hdfc services. i want to cancell my card
Am not receiving the OTP for hdfc via sms today ... For purchase of e-ticket.may I know what the problem is?
I tried calling customer care at guwahati, my line was disconnected 5 times after I entered my customer ID and phone no

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