[Resolved] HDFC Bank — account showing negative balance

[Resolved] HDFC Bank — account showing negative balance

B Binayk17 from Noida, Uttar Pradesh Mar 13, 2018

Dear sir/mam, I had salary account with hdfc when i was working in a company. After leaving the company i didn't have much transaction with hdfc account. Today i received a message that my account is debited with 600 rs for some average monthly balance. When i logged in to check it's showing negative balance of 839 rs. According to rbi rule banks are not supposed to charge any balance for not maintaining minimum balance in there account so why is the amount being deducted from my account. I request the bank to refund the amount deducted from the account and also waive the negative balance showing. Date13 mar 2018 Withdrawal 576.32 Narration amb chrg incl gst for jan2018-mir[protected] Value date13 mar 2018 Requesting to assist on the issue asap. Thank you Was this information helpful? No (0) Yes (0)
Apr 18, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 15, 2018 HDFC Bank Customer Care's response Dear Customer, We understand that our Branch Manager Mr. Renjith Vasudevan has contacted and explained the reason for charges levied to your account. For further assistance, you may contact him on 91 [protected]. -Anay HDFC Bank Customer Assistance Mar 17, 2018 Updated by Binayk17 Hi Anay I received the call from Mr Renjith and see the negative amount of rs 839 waived but I still don't see the amount deducted from my account being refunded as promised by Mr Renjith. I tried calling him but not able to get it. Can you please help me on this. Thank you
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