[Resolved] HDFC Bank — Account/Netbanking locked without invalid attempt

[Resolved] HDFC Bank — Account/Netbanking locked without invalid attempt

U Ujjwal Vaddepati Sep 14, 2021 Sep 16, 2021 This thread was updated on Sep 16, 2021

I have tried to login to my HDFC net banking portal, but without even entering the wrong password, the portal says account got locked out. when I tried to call customer service, they have responded saying visit the branch, when I have visited Kukatpally branch even they don't have any clue as to why the net banking account was locked. Kindly, please help me in resolving the issue. Regards, Ujjwal [protected] Was this information helpful? No (0) Yes (1)
Nov 1, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 16, 2021 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience you may have faced. We understand that you have also raised your concerns at PrimeBanking vide Reference Number[protected] and they have responded to your concern through E-Mail dated September 15, 2021, 12:29 PM. If you are not satisfied with the resolution, you may write to us through our website - https://bit.ly/3nEwHFI. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Shweta HDFC Bank Customer Assistance. Verified Support Sep 16, 2021 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience you may have faced. Request you We understand that you have also raised your concerns at PrimeBanking vide Reference Number[protected] and they had addressed your concern through E-Mail dated Wednesday, September 15, 2021, 12:29 PM. If you are not satisfied with the resolution, you may write to us through our website -https://bit.ly/39fizud. -Shweta HDFC Bank Customer Assitance.
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