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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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18420
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HDFC Bank reviews & complaints page 206

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D
Deepak9176
Sep 14, 2021
Resolved
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Address: west mambalam

In my account they have hold 2154 mi revenue hold through gefu held by hdfc bank..customer support they are not responding for this issues..and branches also not responding ..plz help me to refund my money
Nov 3, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused.

Your query has been shared with concerned team for further action. Our bank official will respond to your query on or before September 18, 2021.

-Zubin
HDFC Bank Customer Assistance.
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    P
    Prasen suthar
    from AHMEDABAD, Gujarat
    Sep 14, 2021
    Resolved
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    Resolved

    I have bought my iphone12 and iPhone 12 Pro with hdfc bank Credit card (Transaction Id:[protected] Dt.13.12.2021, 41977433 Dt.03.06.2021 ) from Venus Data Products Ahmedabad. As mentioned by hdfc bank (To receive a cashback of 6000 within 120 days from the transactional month-end) I haven’t received my cashback till now, it is more than 120 days. I have asked Venus Data products, they said to check with the bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
    Sep 23, 2021
    Complaint marked as Resolved 
    My complaint not resolved and this server showing the wrong input that complaint solved.
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 15, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      U
      Ujjwal Vaddepati
      Sep 14, 2021
      Resolved
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      Resolved

      Account/Netbanking locked without invalid attempt

      I have tried to login to my HDFC net banking portal, but without even entering the wrong password, the portal says account got locked out.

      when I tried to call customer service, they have responded saying visit the branch, when I have visited Kukatpally branch even they don't have any clue as to why the net banking account was locked.

      Kindly, please help me in resolving the issue.

      Regards, br...
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      sharma Abhisek
      Sep 14, 2021
      Resolved
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      Resolved

      I was at a restaurant with my friends on[protected], The bill amount was Rs.1292 . I used my HDFC debit card to make payment but the transaction got failed and the money was debited from my account.
      Later I used UPI and made payment to the restaurant.
      On[protected] again Rs.1292 was debited from my account without any information being passed to me(i.e. No message or email), which I found upon going through my Statement. Then on[protected] I got refund for the transaction which got failed on 4th August.
      But the amount which was Deducted by bank on 6th August is not being refunded back to me yet.
      I had done multiple Emails and Follow-up but no proper response is there from bank side. They are just assigning the tickets to multiple staffs and I need to explain the same thing multiple times.
      Oct 17, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 14, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        H
        Himanshukumar885
        Sep 14, 2021
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        I have opened my salary account online on 20th aug and confirmed my kyc . I have received mail about my account active status and otp for pin change of my debit card but i did not received my welcome kit. I want to know the status of my welcome kit.
        regards.
        HDFC Bank customer support has been notified about the posted complaint.
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          P
          Patel19866446
          Sep 14, 2021
          Resolved
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          Resolved

          From last few months, I have been following up with HDFC Fastag helpline to resolve my issue of manual transaction been processed from my fast wallet.
          Due to this Issue I have already lost the remaining amount of my wallet and can't even recharge it so to use on toll plaza. Every time I need to pay by cash as they took atleast 15-20 days to revert the transactions.
          It is not Easy to replace the Fastag as it may damage the glass and we can't use new space every time.
          It seems our system is not yet ready to be on digital platform.
          Please help us to resolve ASAP.
          Oct 31, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 15, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have.
          Based on your request, we have raised chargeback. Chargeback details are attached herewith:

          We would like to inform you that basis your query, we have initiated an investigation towards the above-mentioned transaction with the bank. In the normal course of the investigation, the concerned bank is expected to revert to our query, if they have any supporting documents for the transaction(s) in 21 days. In view of the above, we wish to inform you that we shall revert once we receive a response from them and our investigation gets completed. Refunds for any disputes received post 15 days from the transaction date shall be taken up on a best effort basis/good faith with the acquirer party. For further queries, check FAQ’s https://bit.ly/3EnSvLU.

          Alternatively, you can reach us on[protected].

          -Zubin
          HDFC Bank Customer Assistance
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            V
            Vishwanathan B
            Sep 14, 2021
            Resolved
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            Resolved

            I have been wrongly charged Offus EMI RS.3620.56 and additionally RS.45.25

            When I'm paying my entire bill all the month without fail. I'm 3 years customer of HDFC Credit Card and I never missed even 1 bill payment, Every month I pay total bill of the month not minimum due, even it is more than 20, 000.

            Don't cheet the genuine customers

            Note: I never order anything from any website.

            Why this kind of charges for customers without their concern?

            Please reverse this and resolve my issue.

            OFFUS EMI, PRIN NB:06, [protected] (Ref# 09999999980913007178523) This is for RS.3620.56

            OFFUS EMI, INT NBR:06, [protected] (Ref# 09999999980913007178531)
            This is for RS.45.25
            Oct 19, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 14, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              S
              S_24
              Sep 14, 2021
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              Resolved

              My amount is debited without my consent or without informing me I am not using HDFC account last 4 year I didn't know even why my amount is debited 9656 rs is debited I need my amount my father has sender me to my tution fee and room rent now I amount is not refunded plz refund my money back
              Oct 17, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 14, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                S
                sahil_malikk2496
                Sep 14, 2021
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                Resolved

                Applied for HDFC credit card 13 days ago but still showing in progress. No updates yet. Please resolve this.
                Oct 17, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 14, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the card application number, mobile number & email id. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  R
                  R213191
                  Sep 14, 2021
                  Resolved
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                  Resolved

                  My service has illegally been terminated on letter head of Branch Manager. No Hr person has signed. No show cause has been served and no process followed. Request to kindly take strong action against all conspirators and resolve the same ASAP

                  Request Hdfc borad of directors to take serious action. .

                  Rakesh kumar singh
                  R20864
                  Manager
                  Permanent and confirmed employee
                  Hdfc bank.
                  Kalkaji Nehru enclave branch.
                  Oct 16, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 14, 2021
                  HDFC Bank Customer Care's response
                  Hi,

                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                  -Anay
                  HDFC Bank Customer Assistance
                  This complaint pertains to employment
                  My emp id R20864
                  KALKAJI NEHRU ENCLAVE BRANCH 0271
                  Manager
                  Hdfc bank.
                  M no. [protected]
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                    R
                    Riponborah
                    from Duliajan, Assam
                    Sep 13, 2021
                    Resolved
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                    Resolved

                    Sir/Mam
                    This is a pleasant request to close my Credit Card and provide a NOC for the settlement and the outstanding payment of Rs. 28, 539.00 on 09.09.2021 which was done on my HDFC Bank Credit Card No- [protected].
                    I would also request you to please clear my Name from CIBIL as the settlement/written off outstanding amount was paid by me successfully in a single payment.

                    Kindly Find the attachment file herewith.

                    Regards

                    RIPON BORAH
                    Duliajan
                    Oct 17, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 16, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have reviewed your concerns and you may look forward to receive a response towards the same by September 23, 2021. The interaction reference number for the same is[protected]. We seek your patience in the interim.

                    -Zubin
                    HDFC Bank Customer Assistance
                    As promised by the HDFC Bank credit card branch I have to to get the NDC within 3 to 4 days, but I still not getting the NDC. This is a very worst experience.
                    I would like to inform that I have spoken to the representative of HDFC bank on the 16th of September 2021 requesting for NDC after paying the all outstanding amount of my credit card and They has promised to give it within Three to four days. But sadly, I still don't get it. After that on the 24th of September 2021 I talked again and promised 3 to 4 days. We talked again and again on the 27th September 2021. But sadly I haven't got NDC so far. Its very disappointed thing from you.
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                      G
                      gk7185
                      Sep 13, 2021
                      Resolved
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                      Resolved

                      I have tried withdraw 1000 rupees from DCCB ATM, pathapatnam, srikakulam district Actually amount was not getting from ATM machine, but message was received as amount deducted from account.please resolve my problem and send back my 1000 rupees to my account. Withdraw time 19:49 hrs on 13/09/21.
                      Oct 28, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 15, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience. The disputed transaction has been refunded to your account. You may check your account statement vide NetBanking and mobile banking app.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        O
                        ombhojwani
                        Sep 13, 2021
                        Resolved
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                        Resolved

                        I bought an iphone 11 from vijay sales (rohini, opposite m2k) on 14/12/2020 using hdfc bank credit card. I was supposed to get a cash back of 5000 Rs within 120 days but its been 9 months and I haven’t received the cash back till now.
                        Oct 16, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 14, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the cashback details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
                        Card holder’s name is Mr Raman Magon
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                          C
                          Code With Biki
                          Sep 13, 2021
                          Resolved
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                          Resolved

                          Hi, I have a product to get delivered from Hdfc bank to my current address which is in Guwahati . Awb # [protected] which is delivered in Bangalore address in my office area. Please deliver it to below mentioned address.
                          Village : Barijani
                          Post office : pacharia
                          Police station : hajo
                          Pincode : 781104
                          State : Assam
                          Oct 15, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 14, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,
                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.
                          -Anay
                          HDFC Bank Customer Assistance
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                            L
                            Lsapra
                            Sep 13, 2021
                            Resolved
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                            Resolved

                            I have an account with hdfc that has been in active . Today i noticed that on a quarterly basis deductions have been made under the head "isaqmc". I read around and found that this is being done for having the mutual fund buying ability via net banking. I visited HDFC Branch. But they said we don't know about that.

                            I do not recollect consenting to these quarterly deductions. Kindly stop deducting the same and reverse the charges made on the account.

                            Thanks and regards

                            Leena Sapra
                            Oct 16, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 14, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              T
                              TanajiBiradar
                              from Pune, Maharashtra
                              Sep 13, 2021
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                              Address: Pune

                              Hi,

                              we have purchased a hero honda Passion Plus financed by centurion bank of Punjab on 13/10/2006. we have paid all our EMI's without any delay on schedule. I just want to know how will I get a NOC as I came to know that centurion bank of Punjab is merged with HDFCbank.

                              Name of Owner: Ramesh Biradar.
                              Registration Number of Bike: MH 12 DQ 2081

                              let us know if anything more information is required.

                              Thanks,
                              Tanaji.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                Anit Roy
                                from Bulandshahr, Uttar Pradesh
                                Sep 13, 2021
                                Resolved
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                                Resolved

                                Address: haryana

                                My father has deposited an amount of rs 30000 on friday 11th sep amount has been deducted from his bank but i have not received the amount yet.
                                Oct 16, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 14, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please ask concern person to click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  D
                                  diptumpa72
                                  from Delhi, Delhi
                                  Sep 13, 2021
                                  Resolved
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                                  Resolved

                                  I had opened a new account (minor a/c) at Netaji Nagar Branch, NSC Bose Road, Kolkata 700040 (Branch Code 1355). A/c Number is [protected] of Ms Adrija Mukherjee U/G Bhaswati Mukherjee. The Net Banking facility has not been activated with this A/c. I had called the bank representative Mr Suparno Jana quite a number of times, but the issue is not resolved even after almost a months time of account opening. Also, I didn't receive the ATM/Debit card till now. Kindly help.
                                  Oct 16, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 15, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience. This is not the experience we want you to have. Our Bank official will respond to you on or before September 18, 2021.

                                  -Zubin
                                  HDFC Bank Customer Assistance
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                                    A
                                    from BENGALURU, Karnataka
                                    Sep 13, 2021
                                    Resolved
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                                    Resolved

                                    Address: 151/A, 2ND CROSS, DWARAKA NAGAR LAYOUT,CHIKKABANAVARA-560090

                                    Didn't get NOC from Centurian bank

                                    KA03 ET 7949
                                    Engine no: OF1K51452606
                                    TVS VICTOR
                                    Owner :Raja ratna kishore
                                    Mfg date:2005
                                    Oct 16, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 14, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      B
                                      Bela Seth
                                      Sep 13, 2021
                                      Resolved
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                                      Resolved

                                      Address: New Delhiadab

                                      Policy pensiin supreme matured 10th of march till nowno pension received. By me
                                      Mrs Bela Seth
                                      Oct 14, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 13, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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