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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 206

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G
Gurkiran94r
from Beas, Punjab
Sep 10, 2021
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Account blocked for more than 2 years due to not receiving welcome letter

Address: Beas , Punjab

WORST BANK EXPERIENCE EVER! WORST TIME FOR OPENING AN ACCOUNT.

So, I went to my local HDFC branch to open a savings account on 14/7/2019. Received an email of "Smart account rejection" and I knew something was not right. But still, proceed to open the account. Two of the bank employees visited my home for address verification. I got my welcome kit. They told me I will receive my welcome letter within a week or two. But I didn't...
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Ashok Yenumul
Sep 10, 2021
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Hi,

I am Ashok Reddy, my account has been blocked without any reason, more over i didn't get any intimation, message, form bank or courier department and form three days asking unblocked the debit card but till now my account has been not activated and they are not even taken any action on this. While you are blocking don't you have any responsibility to intimate the customer or else any message. While opening an account you people address everything from customer. One of the worst service form hdfc bank. Review the issue and resolve as soon as possible

Dear Ashok Reddy, Welcome Letter for A/c XXXXXXXXXXXX5275 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you

Thanks,
Ashok Reddy
Oct 23, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience.

Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before September 16, 2021

-Anay
HDFC Bank Customer Assistance
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    B
    Bandugulla srinivas
    from Hyderabad, Telangana
    Sep 10, 2021
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    Address: Bandugulla srinivas,hyderabad,500077

    Dear sir/madam
    I have recieved one msg from razorpay software .
    Ach mandate 7500 rupees rigisterd.
    Why can rigisterd.any chances amount dedicate my account.
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
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      N
      Nads Aibs
      from Mumbai, Maharashtra
      Sep 10, 2021
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      Address: Bhulabhai Desai Road

      Respected sir/Madam,
      I joint account holder of my minor daughter Nayaab Nadeem aibani account in Hdfc number [protected]
      Would like to request you to kindly reverse the 450rs for non maintenance of the account as due to COVID the situation if bad and unexplainable and we have missed to keep the maintenance updated.
      Thanking you
      Nadeem Aibani
      HDFC Bank customer support has been notified about the posted complaint.
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        Bandugulla srinivas
        from Hyderabad, Telangana
        Sep 10, 2021
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        Address: Hyderabad.500077

        Have received one msg from razorpay software why can ACH 7500 Mandate
        Registered why
        +1 photos
        Oct 14, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 12, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          N
          Nikesh Dhanak
          Sep 10, 2021
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          Dear sir,
          I'have order online purchase mobile mi note 10 pro and i have paid online thru debit card Date-21/08/2021 amount 13, 849₹ to amazone.in and the deal was cancel and mobile has return to amazone.in and the refund has not back to my bank account from amazone and i still complain into amazone.in and they give me reffarence i'd number but i did not have my refund on my bank account

          Order id :[protected]
          Rrn : SJE7EDPC0000KSGL0IL5
          Refund is not showing to my account
          +2 photos
          Oct 16, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 12, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            J
            Jatin Awal
            Sep 9, 2021
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            Resolved

            I had made three transactions on 6/08/2021, on the uganda visa website of ₹3763 each, after that my account is debited again on 8/09/2021 three times with ₹3766 each, for which i haven't received any OTP nor an message regarding amount debiting from my account.
            This transaction is haven't made by me, look into this matter ASAP and give me my money back as im a student i need my money to submit my fees for futher admission...
            Make it a high priority I'll also go to the consumer court ...
            My bank statement is attached below for your reference
            Oct 20, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 13, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance.
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              V
              Vishal Singh 888
              from Ghaziabad, Uttar Pradesh
              Sep 9, 2021
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              Address: Ghaziabad lal kaun

              354+708 amb charge kya hai ye jo cut kiya hai

              Call me [protected]
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                N
                Narayan Navalagund
                Sep 9, 2021
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                Address: Dharwad

                ACH Debit mandate registered for Rs. 10000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX91391 for DREAMPLUG TECHNOLOGIES PR with UMRN No.HDFC[protected].
                HDFC Bank customer support has been notified about the posted complaint.
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                  J
                  Justin Thomson
                  Sep 9, 2021
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                  Address: IT Elcot Trichy

                  My name is Thomson I have debited some amount in my account and it is salary account and some amount 1390 has been deducted from my account without any valid reason and I did not get any msg or E-mail from the HDFC bank.This is not fair and amount deducted from twice 700 plus 400 from my account. My accessing net banking I get shocking and looking to the statement the amount detuted for maintaines purpose.. What is this...?? I want my Money back and should be refundable as soon as possible... so please taken as consider and I want my money as soon as possible
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    AnshDMishra
                    from Lucknow, Uttar Pradesh
                    Sep 9, 2021
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                    Address: HDFC Bank

                    Dear Sir,

                    This is to bring to your notice that I, Ansh Deo Mishra, am an Account Holder of HDFC Bank and Holding HDFC VISA Platinum Debit Card there’s withdraw from my Account via my Debit card, I have neither authorised nor participated in below transaction’s. I confirm that the card is still in my possession, the card details and unauthorised transaction are as below
                    08.09.2021 Ref. no [protected] amount Rupees 10000/-
                    08.09.2021 Ref. no [protected] amount Rupees 10000/-
                    08.09.2021 Ref. no [protected] amount Rupees 10000/-
                    08.09.2021 Ref. no [protected] amount Rupees 5000/-
                    08.09.2021 Ref. no [protected] amount Rupees 200/-
                    Total Amount: 35200/-
                    Card issued to: Ansh Deo Mishra
                    Card no. Details: xxxx-xxxx-xxxx-6900
                    Card type: VISA Platinum
                    Card: Debit Card
                    I have filled 'dispute form' and send to HDFC Bank within 24 hour and send email to HDFC (Riskcontrol. [protected]@hdfcbank.com, cc[protected]@hdfcbank.com) but didn't get any reply/any action from bank.

                    I have also registered my complaint online in cyber cell
                    Request you to acknowledge this matter and do the needful at the earliest. I’m willing to extend my full cooperation to all concerned authorities for this matter.

                    Thanks
                    Ansh Deo Mishra
                    Oct 11, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 09, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                    -Anay
                    HDFC Bank Customer Assistance
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                      P
                      Phil2000
                      from Mumbai, Maharashtra
                      Sep 9, 2021
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                      Resolved

                      Amb Chrg Incl Gst Hdfc

                      My account has been debited twice with Rs.105.00 and Rs.708.00for "AMB CHRG INCL GST" for Jul 2021 and Aug 2021on date 9 Sep without any prior intimation or alert.

                      If my account was not maintained in the month of Jul .. then they had to deduct the charges in Aug so that i can keep maintain my account in that month. How they can debite both at same time..?

                      I have never been communicated via Email or SMS for any...
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                      S
                      suhail ak
                      from Pattambi, Kerala
                      Sep 9, 2021
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                      Resolved

                      Address: Tamil nadu
                      Website: amazone

                      An unauthorised transaction from my credit card was done by 05/09/2021 sunday i got a message regarding that transaction alert:rs.700.50 spent via credit card xx9475 at amazon1258399 on[protected]:13:13:29 without pin/otp
                      +1 photos
                      Nov 2, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 15, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along the registered mobile number, email id or customer ID for us to retrieve your card. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        N
                        nithinprakash prakash
                        Sep 9, 2021
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                        Hi,

                        I am a hdfc bank credit card holder.

                        I don't want this membership, so cancel the membership before fund renewal date .

                        Regards,
                        Nithin Prakash
                        Oct 10, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 09, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                        -Anay
                        HDFC Bank Customer Assistance
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                          A
                          Anshika2694
                          Sep 9, 2021
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                          Address: Bangalore

                          My account has been debited four times for ach debit for four sips I had setup autodebit for.

                          A total of 2300 rupees!

                          What is this debit Hdfc bank? I was never informed of such charges else I would have auto setup for a later day in the first week of salary disbursal. Not always salaries are on time/day.

                          I need my money back!
                          +1 photos
                          Oct 11, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 09, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                          -Anay
                          HDFC Bank Customer Assistance
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                            N
                            nishantrunning
                            from Bengaluru, Karnataka
                            Sep 9, 2021
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                            Resolved

                            Credit Card application declined without any reason

                            Address: Bangalore, Karnataka

                            To whosoever it may concern,

                            I applied for infinia credit card through your representatives a week back. I was told that I meet all the criteria and submitted all the requested documents. Today when I tracked the credit card status, the bank website shows as ‘DECLINE’ without any reason.

                            Can you please provide me resolution/reason for decline....
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                            UditSwain
                            from Kolkata, West Bengal
                            Sep 8, 2021
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                            2 months without a response !

                            I have been following up for my expired HDFC FOOD card .
                            With TCS and CTS foodcardsupport teams

                            foodcardsupport.[protected]@hdfcbank.com
                            foodcardsupport.[protected]@hdfcbank.com

                            I submitted this request on 8th JULY 2021
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              P
                              Palashkol
                              Sep 8, 2021
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                              ALERT:Rs.199.00 spent via CREDIT Card xx9768 at AMAZON1258399 on[protected]:23:42:46 without PIN/OTP.Not you?Call [protected].
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                Abhilashs467
                                from Sonipat, Haryana
                                Sep 7, 2021
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                                Resolved

                                Address: Adarsh Nagar sonipat haryana

                                Transaction id:[protected]rW46wM7
                                Rs. 11993 transaction failed but money debited and not refunded yet even after 8 days. There is no customer care for hdfc payzapp. Plz refund the payment
                                +1 photos
                                Sep 7, 2021
                                Complaint marked as Resolved 
                                Payzapp debit but not refund Txn id -202108271736038679rW46wM7 Amount-11993
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 09, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                This is certainly not the experience we wish to deliver. We are sorry for the inconvenience caused to you, request you to provide your registered details & issue details to this link http://bit.ly/2aJ9wGW. Mention ref ID PZ[protected] in the comment box for us to investigate & revert to you on your registered email ID with a resolution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  S
                                  suraj vanaraj
                                  Sep 7, 2021
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                                  Despite requesting HDFC to come up with the settlement option, for last 15 days, haven't heard from them on the concern.

                                  Each day I get call from bank/collection department to do the payment but in spite of requesting to settlement

                                  Have raised ticket within SLA of 3 days, still no use.
                                  HDFC Bank customer support has been notified about the posted complaint.
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