Claimed

HDFC Bank Complaints & Reviews

2.9

Updated: Mar 24, 2026

Complaints 32945

Resolved

18420

Unresolved

14525

Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank

HDFC Bank reviews & complaints page 206

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

My amount is debited without my consent or without informing me I am not using HDFC account last 4 year I didn't know even why my amount is debited 9656 rs is debited I need my amount my father has sender me to my tution fee and room rent now I amount is not refunded plz refund my money back

Oct 17, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Applied for HDFC credit card 13 days ago but still showing in progress. No updates yet. Please resolve this.

Oct 17, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the card application number, mobile number & email id. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My service has illegally been terminated on letter head of Branch Manager. No Hr person has signed. No show cause has been served and no process followed. Request to kindly take strong action against all conspirators and resolve the same ASAP

Request Hdfc borad of directors to take serious action. .

Rakesh kumar singh
R20864
Manager
Permanent and confirmed employee
Hdfc bank.
Kalkaji Nehru enclave branch.

Oct 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

HDFC Bank Customer Care's response Hi,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance

View replies

R

R213191

Sep 16, 2021

This complaint pertains to employment
My emp id R20864
KALKAJI NEHRU ENCLAVE BRANCH 0271
Manager
Hdfc bank.

R

R213191

Sep 16, 2021

M no. [protected]

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Sir/Mam
This is a pleasant request to close my Credit Card and provide a NOC for the settlement and the outstanding payment of Rs. 28, 539.00 on 09.09.2021 which was done on my HDFC Bank Credit Card No- [protected].
I would also request you to please clear my Name from CIBIL as the settlement/written off outstanding amount was paid by me successfully in a single payment.

Kindly Find the attachment file herewith.

Regards

RIPON BORAH
Duliajan

Oct 17, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2021

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your concerns and you may look forward to receive a response towards the same by September 23, 2021. The interaction reference number for the same is[protected]. We seek your patience in the interim.

-Zubin
HDFC Bank Customer Assistance

View replies

R

Riponborah

from Duliajan, Assam

Sep 20, 2021

As promised by the HDFC Bank credit card branch I have to to get the NDC within 3 to 4 days, but I still not getting the NDC. This is a very worst experience.

R

Riponborah

from Duliajan, Assam

Sep 30, 2021

I would like to inform that I have spoken to the representative of HDFC bank on the 16th of September 2021 requesting for NDC after paying the all outstanding amount of my credit card and They has promised to give it within Three to four days. But sadly, I still don't get it. After that on the 24th of September 2021 I talked again and promised 3 to 4 days. We talked again and again on the 27th September 2021. But sadly I haven't got NDC so far. Its very disappointed thing from you.

Helpful

2 other people found this review helpful

2 found this helpful

2 Comments

Post your Comment

Comment Guidelines

I have tried withdraw 1000 rupees from DCCB ATM, pathapatnam, srikakulam district Actually amount was not getting from ATM machine, but message was received as amount deducted from account.please resolve my problem and send back my 1000 rupees to my account. Withdraw time 19:49 hrs on 13/09/21.

Oct 28, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience. The disputed transaction has been refunded to your account. You may check your account statement vide NetBanking and mobile banking app.

-Zubin
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I bought an iphone 11 from vijay sales (rohini, opposite m2k) on 14/12/2020 using hdfc bank credit card. I was supposed to get a cash back of 5000 Rs within 120 days but its been 9 months and I haven’t received the cash back till now.

Oct 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the cashback details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

View replies

O

Om Bhojwani

Sep 14, 2021

Card holder’s name is Mr Raman Magon

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hi, I have a product to get delivered from Hdfc bank to my current address which is in Guwahati . Awb # [protected] which is delivered in Bangalore address in my office area. Please deliver it to below mentioned address.
Village : Barijani
Post office : pacharia
Police station : hajo
Pincode : 781104
State : Assam

Oct 15, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

HDFC Bank Customer Care's response Dear Customer,
At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have an account with hdfc that has been in active . Today i noticed that on a quarterly basis deductions have been made under the head "isaqmc". I read around and found that this is being done for having the mutual fund buying ability via net banking. I visited HDFC Branch. But they said we don't know about that.

I do not recollect consenting to these quarterly deductions. Kindly stop deducting the same and reverse the charges made on the account.

Thanks and regards

Leena Sapra

Oct 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune

Hi,

we have purchased a hero honda Passion Plus financed by centurion bank of Punjab on 13/10/2006. we have paid all our EMI's without any delay on schedule. I just want to know how will I get a NOC as I came to know that centurion bank of Punjab is merged with HDFCbank.

Name of Owner: Ramesh Biradar.
Registration Number of Bike: MH 12 DQ 2081

let us know if anything more information is required.

Thanks,
Tanaji.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: haryana

My father has deposited an amount of rs 30000 on friday 11th sep amount has been deducted from his bank but i have not received the amount yet.

Oct 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please ask concern person to click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had opened a new account (minor a/c) at Netaji Nagar Branch, NSC Bose Road, Kolkata 700040 (Branch Code 1355). A/c Number is [protected] of Ms Adrija Mukherjee U/G Bhaswati Mukherjee. The Net Banking facility has not been activated with this A/c. I had called the bank representative Mr Suparno Jana quite a number of times, but the issue is not resolved even after almost a months time of account opening. Also, I didn't receive the ATM/Debit card till now. Kindly help.

Oct 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience. This is not the experience we want you to have. Our Bank official will respond to you on or before September 18, 2021.

-Zubin
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 151/A, 2ND CROSS, DWARAKA NAGAR LAYOUT,CHIKKABANAVARA-560090

Didn't get NOC from Centurian bank

KA03 ET 7949
Engine no: OF1K51452606
TVS VICTOR
Owner :Raja ratna kishore
Mfg date:2005

Oct 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhiadab

Policy pensiin supreme matured 10th of march till nowno pension received. By me
Mrs Bela Seth

Oct 14, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai

We are unable to add beneficiaries through because IFSC Code box is not working. Valid IFSC Codes are showing as "No records found". The search box for a valid branch also says "No records found". Please see the attached screen shot for the problem. I am appalled that a bank like HDFC Bank has a bug like this, and has not yet resolved it inspite of claiming "Resolved"!...

Helpful

Found this helpful?

Write a comment

I had ordered and cancelled a product purchase from Bajaao.com. They initiated a refund and also provided the receipt for it yet i have not received any amount in my account. Please look into it.
ARN no[protected]
Transaction id - [protected]

Oct 28, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2021

HDFC Bank Customer Care's response Dear Customer,

Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by September 17, 2021. Request your co-operation and patience in the interim.

-Zubin
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have brought an Apple IPhone 11 from Imagine Online Store on 1st July 2021 using HDFC Debit Card EMI option. It has been more than 95 days but I'm yet to receive my Rs. 5000/- cashback. Please look into the matter.

Oct 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

View replies

A

Alik Naha

Sep 14, 2021

Where from will I get my reference number TT[protected] ?? Kindly help me out!!

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My HDFC account is getting negative balace without any information the debited amount 9656 rupees in my first company I was opened this account as a salary account I left that company within two months last 4 year I was not using this HDFC account I was already informed to CST care to close my account but they didn't do now what should I do I need my money back my father had sender that money for making the payment of rent and tution fee my father is in state government he is getting salary after 7 month now he is getting only for one month me and my father conditions is not good I need money If I don't get my money back so I am going to take do suicide because I don't have any option plz do needful as soon as
My HDFC Coustomer identification number is[protected]

Sep 14, 2021

Complaint marked as Resolved

No body called me no body mailed me I don't even want any mail or any call I need joust my money is going to refund me refund my money how it is resolved when I am not getting any update or my money back

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before September 16, 2021.

-Zubin
HDFC Bank Customer Assistance

View replies

S

S_24

Sep 13, 2021

I did not get any update

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Patna

I have cancelled a order on amazon, i immediately got a msg from hdfc that

Ur transaction on HDFC Bank DEBIT/ATM Card ending 3974 for Rs. 677.50 has been credited/reversed by AMAZON 000 on[protected]:05:22:11

I checked the online statement and it is not credited into my account.

Oct 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,

Cancellation of One Assist Membership
I am a HDFC bank Credit card holder . I am not interested about this service and don't want this Membership anymore. So cancel the Membership.

Regards,
Nithin Prakash

HDFC Bank customer support has been notified about the posted complaint.

View replies

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Sep 13, 2021

Dear Nithin Prakash, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Order date 06/08/2021
order no.[protected]
Return thi product but not receive refund my account

Refunded To: Buyer
Refund No: amzn1:crow:oenij9miQtCLQ2nV3FDQfg
Refund Request Reference ID::p9nN8u4PIubfY5I6/Zm9KQ==#miq://document:1.0/Group/GroupBinding:1.0/EntityGro...⇄

Refund Reference # RQMID3QE0000KRNUC5RZ

Please Help Me

Oct 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines