[Resolved] HDFC Bank — ach mandate rejected

ranjit9676

from Hyderabad, Telangana

Address:

500055, Hyderabad, Andhra Pradesh

I have got a personal loan from hdfc bank last month. I have paid my emi through UPI for last month as my ach mandate form was rejected due to signature mismatch. I got a letter from your side last month, stating that ach mandate rejected. Then i dropped a mail to [protected]@hdfcbank.com. But no one responded.
I unable to go to the bank due to personnel problem. I need online support to resolve the problem. Please do needful to resolve the problem through online.
Client name:.I. RADHIKA
Loan number:97815732
UMNR Number: YESB[protected]

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Apr 4, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Feb 20, 2020

Updated by ranjit9676 respond anyone

Verified Support

Feb 22, 2020

HDFC Bank Customer Care's response Dear Customer,

We have checked and reconfirm that there is no e-mail received from this email id. Please resend an email and ensure that the size of the attachment is less than 2 MB. Please note that our correct email id is grievance.[protected]@hdfcbank.com.

-Nadia

HDFC Bank Customer Assistance