[Resolved] HDFC Bank — ad hoc stmt chgs incl gst deducted

Arunadevi28

from Mumbai, Maharashtra

Sep 16, 2019

Address: 325/94, MATHAN KOVIL FIRST STREET, Tirunelveli, Tamil Nadu, 627811

Ad hoc statement charge rs 118 have been deducted on 16 sep 2019 from my hdfc salary account without any information.

How can bank deduct money without any acknowledgement.

So i need clear clarification from hdfc bank and reverse my rs 118 to my account.

Ref no-mir (Protected)
Narration-adhoc stmt chgs incl gst 120919-mir (Protected)
Value date: 16 sep 2019

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Oct 17, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID, details of the charges & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance