[Resolved]  HDFC Bank — against staff behaviour

Dear, I am rakesh aggarwal having saving account in dwarka sec 12 branch
with the name of my wife Manju aggarwal.I was going to the pushpanjali enclave branch to make a rtgs of 6.5 lakh to another bank ( Allahabad bank). But staff there at pushpanjali enclave ask me to permitted by the mail from the home branch.But branch head from sec 12 reply me to mail from pushpanjali.I want to argue what is the right procedure even i can use any branch to operate the account for any type of job related to bank.I am operating two current accounts and 16 swaping machine of hdfc bank with our stores named Baniya ki dukan p ltd and Sampoorna grocery p ltd.If there is a lots of accounts to operate the entire system of indian bank industry then i have to obey what type of order yr staff will give me.
there is yr staff named Babita haldar and Binny pandey and no branch manager was there at that time.Thanks regards.Rakesh aggarwal[protected] [protected]
Was this information helpful?
No (0)
Yes (0)
Jun 25, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 25, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id, the branch you visited and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Visit here https://bit.ly/2Hqff0y for help with branch address. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information