HDFC Bank — Agent code deactivate

Dear sir,
i am balaguru holding a agent code in your esteemed concern, due to better career opportunity i want to deactivate the code, i have been following Mr.Rajivgandhi BM of the karaikudi branch from 24/02/2023, till now there is no response,
I want to deactivate my license number and pan number from the irda portal. My HDFC license number 60562043, and my pan number is ARZPB6488K
Pls do needful for deactivate my license number and pan number from irda portal.
hereby i attach the approved mail from HDFC life

Name: Balaguru
email-id: [protected]@yahoo.com
mobile: [protected]
agent code:60562043
PAN: ARZPB6488K