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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 46

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J
Jhankardas
Mar 30, 2023
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Website: PAYZAPP

On 29/03/2023, I booked a train ticket from JHARSUGUDA Jn to KHARAGPUR Jn, on PAYZAPP portal. The PNR number is [protected]. Now on 30/03/2023 i want to cancel the ticket, But its is showing "Partner is not responding" . So could not cancel my ticket.
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on hdfcbk.io/k/DUvOdDR00AU to submit the complete concern along with the necessary details for further assistance. Please mention reference number PZ[protected] for us to promptly respond to you via e-mail.

Anay,
HDFC Bank Customer Assistance
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    K
    kunal desale
    Mar 29, 2023
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    My EMI was bounced once and the applicable penalty charges was deducted from my HDFC bank account on time. But now EMI RTN charges Rs. 236 for December month of 2022 are again deducted from my bank account in 27th March 2023 without any message or notification. What are these charges and why should I pay this as I have already paid penalty ?
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the charges details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    Anay,
    HDFC Bank Customer Assistance
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      B
      Balaguru Naganathan
      Mar 29, 2023
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      Agent code deactivate

      Dear sir,
      i am balaguru holding a agent code in your esteemed concern, due to better career opportunity i want to deactivate the code, i have been following Mr.Rajivgandhi BM of the karaikudi branch from 24/02/2023, till now there is no response,
      I want to deactivate my license number and pan number from the irda portal. My HDFC license number 60562043, and my pan number is ARZPB6488K
      Pls do needful for deactivate my...
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      Balaguru Naganathan
      Mar 29, 2023
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      Address: karaikudi

      I want to deactivate my license number and pan number from the irda portal. My HDFC license number 60562043, and my pan number is ARZPB6488K
      Pls do needful for deactivate my license number and pan number from irda portal.
      i have been following Mr.rajiv gandhi BM of karaikudi for the past 2 months there is no response from your team pls do the needful
      Name: Balaguru
      email-id: [protected]@yahoo.com
      mobile: [protected]
      agent code:60562043
      PAN: ARZPB6488K
      HDFC Bank customer support has been notified about the posted complaint.
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        Balaguru Naganathan
        Mar 29, 2023
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        Address: karaikudi

        I want to deactivate my license number and pan number from the irda portal. My HDFC license number 60562043, and my pan number is ARZPB6488K
        Pls do needful for deactivate my license number and pan number from irda portal.
        HDFC Bank customer support has been notified about the posted complaint.
        its ressolved
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          Z
          Zaiyad
          from Pune, Maharashtra
          Mar 29, 2023
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          Address: Pune

          Hi Team,

          Please resolve my query of dual PAN as it is confirmed with income tax department the PAN is surrendered PAN No. CTBPS0791J and NSDL has also verified my surrendered PAN and they have processed my new PAN which I have received from NSDL new PAN OCFPS3941P this query is coming always when I am applying for loan as it is updated from HDFC in the RIC please resolve my query as it is impacting my loan approval.

          Regards,
          Zaiyad Shaikh
          [protected]
          HDFC Bank customer support has been notified about the posted complaint.
          Call me if you can
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            Z
            Zaiyad
            from Pune, Maharashtra
            Mar 29, 2023
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            Address: Pune
            Website: Regarding RIC process of BANK

            Hi Team,

            Please update my loan query as the bank has updated in the RIC portal the dual PAN problem I had solved the query of my dual PAN with income tax and have surrendered my old PAN that is CTBPS0791J and it has been verified by NSDL and got my new PAN which is verified by NSDL and Income Tax Department it has been printed and provided to me and the query is every time coming when I am applying for my loan my new PAN is OCFPS3941P.
            This is creating the problem for me when ever I am applying for loan please remove this from RIC my dual PAN query.

            Regards,
            Zaiyad Shaikh
            [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              avinashrmenon
              Mar 29, 2023
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              Resolved

              ISAQMC Charges

              INR 275 was deducted from my account for ISAMQC charges for Oct to Dec 2022. I have not subscribed for mutual funds services ever. Please refund the charges and discontinue mutual fund services if it has been activated from the banks end without my consent.

              Transaction Date: 09 Feb 2023
              Transaction Details: ISAQMC-Jul-Sep[protected]MIR[protected]
              Ref Num: MIR[protected]...
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              avinashrmenon
              Mar 29, 2023
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              INR 275 was deducted from my account for ISAMQC charges for Oct to Dec 2022. I have not subscribed for mutual funds services ever. Please refund the charges and discontinue mutual fund services if it has been activated from the banks end without my consent.

              Transaction Date: 27 Mar 2023
              Transaction Details: ISAQMC-Oct-Dec[protected]MIR[protected]
              Ref Num: MIR[protected]
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the Charges details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              Anay
              HDFC Bank Customer Assistance
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                C
                ChandrikaL
                from Bengaluru, Karnataka
                Mar 28, 2023
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                Address: 34, Race course Road, Bengaluru

                - Date of incident : 20 March 2023

                I want to complain about the fraud campaign run by HDFC life insurance, Race course road branch, Bengaluru. I had been promised free health insurance of 10 Lakh coverage for buying 1 lakh sampoorna jeevan, but said the health cards will be issued 40 days later. However, since I was to travel outside country, they promised to get it processed by April 10, 2023

                Not trusting, I went physically to office and met Mr. Vishal and Mr. Vijay who gave me all false promises and got Life insurance processed. Yet no receipt or acknowledgment that the health insurance policy will be processed. It's been 5 days since my Life insurance is issued and nothing has been done to process my health insurance. They are playing this game with so many people
                HDFC Bank customer support has been notified about the posted complaint.
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                  P
                  parwez.alam
                  from Chandannagar, West Bengal
                  Mar 28, 2023
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                  Address: Chandannagar

                  Please help to provide relieving Letter.
                  Name : Parwez Alam.
                  Employee Code :CP06356
                  Date of Joining : June 20, 2008 Kolkata .
                  Role: Contact Sales Executive in HDFC BANK LTD. Branch: Chandannagar. Deate of Leaving: 07th June 2009.
                  Please provide the Relieving Letter.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Sir,

                  We sincerely regret the inconvenience caused. We request you to forward your email at Exit.[protected]@hdfcbank.com and RefCheck.[protected]@hdfcbank.com for further assistance.

                  -Ajay, Service Manager
                  HDFC Bank Customer Assistance
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                    V
                    vishalbhuva
                    from Mumbai, Maharashtra
                    Mar 28, 2023
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                    Foreclosure charges of personal loan

                    Address: Vasai West

                    Sir/Madam,
                    I am trying to foreclose the entire personal loan taken last year February 2022 outstanding today i.e.28/03/2023 is Rs.2, 32, 846 but they are charging foreclose charges on it @ 4.72% on the principal amount outstanding which is too high for common person who repay their loan without any default during repayment. I also speak with HDFC personnel who gave the reference of RBI guidelines and reluctant to do anything in this...
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                    BIBHU PRASAD PRUSTY
                    Mar 28, 2023
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                    Food plus card lost. Please issue new card

                    My existing food plus card is list.
                    I'm working in TCS.
                    Please issue a new food plus card.
                    Thanks...
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                    Ani arun
                    Mar 28, 2023
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                    I ordered nutripro blender from Amazon on march.i didn't received it .but it showed as delivered so I called customer service and told about the issue., they told they will refund the amount on 11 of march but didn't get it., so called customer service again and they gave me refund reference number[protected].i didn't receive my refund still., so please initiate my refund
                    HDFC Bank customer support has been notified about the posted complaint.
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                      R
                      Ravindra Chandamala
                      from Hyderabad, Telangana
                      Mar 27, 2023
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                      Address: Hyderabad

                      I have just noticed that Rs 295 deducted from HDFC SB A/c with out my knowledge. Recently I have done a Mutual Fund transaction through Net Banking. But during that time I haven't had any information about this Charge nor the Bank has warned me. How can you people do such transactions with out one's knowledge. I demand that my amount should be credited back to my account.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        AsadSyed
                        Mar 27, 2023
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                        I was charged 450 rupees EMI RTN Charges for the month of March 2023 without any clear explanation. I have an active gold loan with the HDFC bank and I am paying the EMI dues without any delays. The HDFC bank's customer service is waste of time. Always keeping the customer on hold. I was unable to speak to a CSR with clear knowledge of what is happening with the account and the CSR was not aware of the process.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Rahul19992
                          Mar 27, 2023
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                          Dear Sir, all the formalities from my side are complete as requested, ie kyc, account is still blocked. You are not replying to my mails also .

                          UserId: 7234754
                          HDFC Bank customer support has been notified about the posted complaint.
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                            G
                            Gracelily
                            Mar 27, 2023
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                            Address: Mumbai

                            The bank is not providing any option to receive the OTP for online transactions on the registered email id. As all the banks provides this option as only mobile number to receive OTP is kind of restricting my transaction and compelling to depend fully upon mobile network Service provider. Since I stay in low or almost zero network service area it becomes difficult to do any online transactions without receiving OTP over phone. This is really a failure for a reputed bank like HDFC. Since all other banks I use provides service to receive OTP over registered email id. All following RBI guidelines to do so. Mentioning this so called RBI guidelines as HDFC customer care keeps on insisting and repeating same line that RBI guidelines do not allow banks to send OTP over registered email id. I am really tired to fight with HDFC bank over OTP issue. The only solution remains if bank is not providing solution for the ease of customer, to close down 15 years old account with you.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Syed Ayatulah
                              Mar 26, 2023
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                              Address: Digha Bypass, Contai-721401

                              I am not sure about this but as of my knowledge while withdrawing cash a customer should always be vigilant towards keeping his ATM PIN a secret.
                              Firstly, the security guard was standing at the doorway talking to some guy with the ATM door half opened. I was confused if he's in line or a security guard.
                              When I was inside the ATM he was in his same position standing just beside me while I was withdrawing my cash. I asked him politely to either go outside or move from my proximity.
                              It's just this that caused him to start saying all sorts of slangs and provocative words. I am this close to go to the bank and lodge a complaint. Correct me if I am wrong, are security officials allowed to just stand beside consumers while they withdraw cash?
                              HDFC Bank customer support has been notified about the posted complaint.
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                                C
                                Chandradhar Rao
                                Mar 25, 2023
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                                My account has been on hold since a month.
                                The welcome letter was undelivered to my address (which is HDFC bank's fault) and after that the put my account on hold.
                                I am not able to withdraw money nor transfer funds from my savings account.
                                My salary goes into this account and I have to make emergency transactions.
                                The re-delivery of the welcome letter is not even started.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Dear Customer,

                                Let us look into it for you. Please click on hdfcbk.io/k/DUvfER13Ax9 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                I am glad to say hdfc has resolved the issue in 5 days of time.
                                Thanks for the quick solution
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