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HDFC Bank Complaints & Reviews

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Updated: Nov 26, 2025
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A
Feb 28, 2023
Mar 1, 2023
This thread was updated on Mar 1, 2023
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HDFC bank saving account blocked

Address: Dombivli east

The account was opened in January through branch visit and i have already got the welcome kit in branch, but after 1 month i have received 1 message from bank that due to welcome kit undelivered account is blocked, When the welcome kit was sent, I was not there at location to receive the kit. Then i got a call from the bank person saying when i will be return, i told him after 2 days but still my account is blocked stating negative CPV, i...
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Roshini309
from Hyderabad, Telangana
Feb 28, 2023
Mar 1, 2023
This thread was updated on Mar 1, 2023
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Address: Hyderabad

Hi Team,

i lost my hdfc Food card plus, which has balance of Rs. 6075/-

i have requested for new food card, but not received yet, could you please issue new card and help in transering balance from old card to new card .

Awaiting response.

Thankyou,
Roshini
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://t.co/gbFWLmcqS2 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    iamShanmugapriya
    Feb 28, 2023
    Mar 5, 2023
    This thread was updated on Mar 5, 2023
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    From HDFC bank my amount total Rs.1609 are debited the following reason

    1. INTER-BRN CASH CHG INCL GST
    2. RTGS CHGS BRN INCL GST

    ref no: MIR[protected] and MIR[protected]
    Acc no : [protected]
    MOb No : [protected]

    Can you please check and update the reason for debiting the amount from my account?
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We sincerely regret the inconvenience. Kindly write to us at https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... (from your registered e-mail ID) along with reference number TT[protected] for us to promptly respond to account holder via e-mail.

    -Ajay, Service Manager
    HDFC Bank Customer Assistance
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      A
      Aneeba
      from SRINAGAR, Uttarakhand
      Feb 27, 2023
      Mar 1, 2023
      This thread was updated on Mar 1, 2023
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      They called me when I passed the aptitude test and then asked me to submit rs 1500 and then again asked me to submit rs 7500 .i send it to them then they asked me to submit rs 10500 as training money so I send it to them but when I asked them for a refund they said that they can't refund the amount as I again have to pay rs 16400 as health insurance fee which I declined but they are not refunding my money back plz look into this matter .I applied through shine.com
      HDFC Bank customer support has been notified about the posted complaint.
      Hi Aneeba,

      HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants / candidates and does not collect any fee / registration / recruitment charges etc for referring and placing applicants / candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee / charges / payment to them.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        saksham dewan
        Feb 27, 2023
        Resolved
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        As a college student I cannot afford to pay these charges, please look into it, thankyou.
        I have tried to file a complaint 2 times but no response, please don't annoy your customers.
        MIR[protected]
        DEBIT CARD ANNUAL FEE-Dec[protected]MIR[protected]
        customer id[protected]
        Aug 20, 2023
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
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          thekumarkanishk
          Feb 25, 2023
          Feb 26, 2023
          This thread was updated on Feb 26, 2023
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          I was making a purchase on Croma(Infiniti retail) using Tata Neu HDFC credit card, on 22nd February at 12:05AM, my transaction failed and the order was not placed but ₹37129.53 were debited from my credit card.
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            K
            Kehs
            Feb 24, 2023
            Feb 26, 2023
            This thread was updated on Feb 26, 2023
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            Please remove my account hold
            Account no - [protected]
            Regards
            Abhishek Singh Rajput
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
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              Kehs
              Feb 24, 2023
              Feb 25, 2023
              This thread was updated on Feb 25, 2023
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              Please remove hold from my account number asap!!!
              Ac no - [protected]
              Regards
              Abhishek Singh Rajput
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We sincerely regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                FarroPrem
                from Bhiwandi, Maharashtra
                Feb 24, 2023
                Feb 25, 2023
                This thread was updated on Feb 25, 2023
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                Personal Loan Disbursement Hold

                Address: SANDOZ HOUSE WORLI MUMBAI

                I Had Applied For Personal Loan In HDFC Bank.
                Below Are Details,
                Application Details : 09/02/2023 03:00 PM.
                Loan No. :[protected].
                Loan Amount Approved :- Rs.5, 61, 500.
                Loan Tenure :- 60 Months.
                ROI :- 14.75%.
                They Had Hold My Disbursement Just Bcoz Of Form 16.
                My Company Is Not Providing Me Form 16.
                Instead Of That My HR Had Given The EMPLOYEE CONFIRMATION ON MAIL, Attached...
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                Abhishekaman99
                from Gorakhpur, Uttar Pradesh
                Feb 23, 2023
                Feb 25, 2023
                This thread was updated on Feb 25, 2023
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                Hi sir/maam,
                I have made a payment of amount 1000/- on 15 Feb 2023 using phonepe upi. Unfortunately the transaction got failed and amount deducted from my account. I have complaint phonepe about this. Now, they have mentioned it's from the bank end.
                Transaction Details:
                Transaction ID: T2302150014025526788541
                UTR:[protected]

                Kindly refund cause it's already a delay.

                Thank you!
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We sincerely regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  ArchanaAP
                  from Pune, Maharashtra
                  Feb 23, 2023
                  Feb 25, 2023
                  This thread was updated on Feb 25, 2023
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                  My Complaint is not resolved and it is just marked as Resolved. These are not genuine people. They did not even contact me and resolved it without solving.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We sincerely regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    Kishor7
                    from Nandurbar, Maharashtra
                    Feb 22, 2023
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                    Address: Nandurbar

                    Dear team,

                    I am Kishor Patil. I recently did a electricity bill payment of Rs. 967.6 through bdgpay.[protected]@hdfcbank online payment mode on 11/02/2023 which was supposedly credited to Maharashtra State Electricity Distribution Company Limited, Nandurbar district, Maharashtra.

                    The affromentioned amount of Rs. 967.6 was already debited from my SBI bank account with UPI transaction id T2302111106519884115259 (PhonePe app) and credited to bdgpay.[protected]@hdfcbank.

                    However, the actual payment receiving authority, Maharashtra State Electricity Distribution Company Limited, Nandurbar district, Maharashtra did not get credited or received the bill payment amonut as I was told by the authority abount yet pending status of electricity bill.

                    Please look into this matter and resolve my pending payment status.

                    Thank you
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Mr.KarthiM
                      Feb 22, 2023
                      Feb 25, 2023
                      This thread was updated on Feb 25, 2023
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                      Address: Erode

                      This is in reference to the transaction made in my account under the header of depository charges without any prior information by the hdfc bank.

                      Kindly be informed that an amount of Rs.885.00/- was deducted from my salary account on 21st February 2023 under the name of Depository charges.

                      Initially when I did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and I've gone to the branch itself month before to know about some clarifications earlier from customer care and I also speak him deny of this service. Now all of a sudden they have charged Rs.885.00/- without even sending a single message or even after took my money they've semt nithing. This is very bad and disappointing. And i have never used the demat account till now. All actions were done by the account managers. If i call the customer care they will not have answers. Also in branch itself there were no support from whom working specially for this demat details which a worst thing. And they will not communicate that they are charging. When I ask them about my money back they say like it's not possible even I've not even used that account and also which is just took money for a year to come.

                      Please do the needful as earliest.
                      Mar 1, 2023
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 25, 2023
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        bhavnaverma
                        from Delhi, Delhi
                        Feb 22, 2023
                        Feb 25, 2023
                        This thread was updated on Feb 25, 2023
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                        Hello sir

                        Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card no. [protected] .

                        I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date.

                        My details are mentioned below.
                        Name : BHAVNA VERMA
                        Registered mobile number: +91-[protected]
                        Contact number: +91-[protected]
                        Mail : V.[protected]@GMAIL.COM
                        Pan number : AYXPV4437D

                        Please do the needful on priority.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We sincerely regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the credit card details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
                        bhavnaverma's [Complaint's author] reply, Mar 15, 2023
                        I am unable to do that, as I don't have any reference complaint number, and in the link you provided I could not find the suitable choices, while the case is related to my credit card settlement, I have already paid Rs. 32000 against Rs. 40000, but received no NOC from the bank.

                        I need the NOC against my settlement letter and the payment which I did against the same.

                        Thanks!
                        Bhavan verma
                        +91-9354007179
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                          meetk
                          Feb 21, 2023
                          Feb 25, 2023
                          This thread was updated on Feb 25, 2023
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                          Address: Sco-8, Aneja tower, Ranjit Avenue B -block, amritsar

                          On 31st January, 2023 I opened hdfc savings account which customer id is[protected] on the name of Manmeet Kaur and till now I haven't received my welcome kit. Seriously it's too annoying very bad service. I will not recommend other to open account from hdfc bank.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We sincerely regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            T
                            Taranjeet kaur saluja
                            from Vadodara, Gujarat
                            Feb 21, 2023
                            Feb 21, 2023
                            This thread was updated on Feb 21, 2023
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                            Hg incl gst 300123-mir[protected]

                            Amount got deducted by this name
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the transaction details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              Mini r
                              Feb 21, 2023
                              Feb 22, 2023
                              This thread was updated on Feb 22, 2023
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                              20th my emi was booked and I wanted to pre-close it the same day. The hdfc employees denied pre-closeing it and they asked me to pay a intrest of 1, 071rs. Just for one day. SERIOUS ACTION TO BE UNDERTAKEN

                              Loan No. 32055
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We sincerely regret the inconvenience caused. We request you to write to us from your registered e-mail ID at https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... and share your concern along with correct loan account number for further assistance. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. Once you receive the auto generated acknowledgment, please forward/attach the screenshot.

                              -Ajay, Service Manager
                              HDFC Bank Customer Assistance
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                                Rahimul sk
                                from Delhi, Delhi
                                Feb 20, 2023
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                                Address: Saltlake

                                Hi Team,
                                Why overcharged to my credit card even though no due yet
                                Please take corrective action and close all
                                IGST-VPS[protected]RATE 18.0 -27 (Ref# 09999999980117004893155)
                                117.41
                                18/01/2023
                                OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980118004490018)
                                199.00
                                18/01/2023
                                IGST-VPS[protected]RATE 18.0 -27 (Ref# 09999999980118004490018)
                                35.82
                                17/02/2023
                                OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980217004896313)
                                10, 306.37
                                17/02/2023
                                OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999980217004896339)
                                3, 402.71
                                17/02/2023
                                OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999980217004896321)
                                525.06
                                17/02/2023
                                OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999980217004896347)

                                Regards
                                Rahimul
                                +1 photos
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                                  Rahimul sk
                                  from Delhi, Delhi
                                  Feb 20, 2023
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                                  HDFC credit card over charges

                                  Address: Saltlake

                                  Hi Team,

                                  Why over charges to my credit card even though no due till now.
                                  Why not mentioned this details at the time of EMI.
                                  Please take corrective action or else close EMI in one slot.

                                  IGST-VPS[protected]RATE 18.0 -27 (Ref# 09999999980117004893155)
                                  117.41
                                  18/01/2023
                                  OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980118004490018)
                                  199.00
                                  18/01/2023
                                  IGST-VPS[protected]RATE...
                                  +1 photos
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                                  S
                                  from Mumbai, Maharashtra
                                  Feb 20, 2023
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                                  Hi I received call on 10th Feb regarding Job in HDFC and asked to share documents. So I shared. But after that she was not responding and just reading msgs n today as I told complaint done, then she started replying as yes n ok. So I request to take serious action as worried about for my documents. Her whatsapp num +[protected]..
                                  +1 photos
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