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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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S
saquib1
Mar 17, 2023
Mar 20, 2023
This thread was updated on Mar 20, 2023
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Remove the hold transaction

There has been a hold of Rs2000/- on my HDFC Bank account for more than 3 weeks. Please remove the hold as I do not want any additional services activated on my Debit/Credit card and release the amount....
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Hariprasad333
Mar 17, 2023
Mar 20, 2023
This thread was updated on Mar 20, 2023
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Address: #Shimoga

ACH Charges or Rs531
Hello,

I have been ACH return charges for Rs531/- request you check and refund the same.

I am holding HDFC Salary account and there is in ACH charges charged today of rs 531/- Kinldy look into this and reslove asap.

mobile number: [protected]
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

Anay,
HDFC Bank Customer Assistance
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    sumitkr01
    Mar 17, 2023
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    Hello sir,

    This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

    Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account under the name of depository charges

    Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i also deny of their services as i don't need it. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging. and when i visited to branch they refused to refund the deducted amount.
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    HDFC Bank customer support has been notified about the posted complaint.
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      sumitkr01
      Mar 17, 2023
      Mar 18, 2023
      This thread was updated on Mar 18, 2023
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      Hello sir,

      This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

      Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account under the name of depository charges

      Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i told them that i don't need a demat account Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging. and when i visited to branch they refused to refund the deducted amount
      +1 photos
      Apr 18, 2023
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 18, 2023
      HDFC Bank Customer Care's response
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        N
        Nageshwar G
        Mar 16, 2023
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        I am getting unwanted calls from HDFC Bank again and again.

        I got a call from this number yesterday day and he was very rude while talking.

        True caller name is showing as

        Rohit Mishra and number is:
        [protected].

        Team, i am getting these calls when I was in meetings and i getting frustrated with these kind of talks. Plz take proper action. Attached the screenshot for your reference.

        Regards
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          roshnjain
          Mar 16, 2023
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          Address: Jamner

          885 rs was debited from my account 2+3 days ago and it's named as DEPOSITORY CHARGES but the fact is that I didn't do any transaction from my demat account at this month

          Please help me to refund my money
          HDFC Bank customer support has been notified about the posted complaint.
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            Mudit Tripathi
            Mar 15, 2023
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            Hi, I don't know what the hdfc bank is doing with my account bank deducted 336 and 708 rupees (Total=1056) this "amb chrg incl gst for feb 26, 2023-mir[protected]" i dont know why they are having problem with my account. I am totally fed up with this.they even didn't inform me before deduction. How they take my money without my permission.
            I want my money back.
            HDFC Bank customer support has been notified about the posted complaint.
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              Dipali khade
              from Shrivardhan, Maharashtra
              Mar 15, 2023
              Mar 15, 2023
              This thread was updated on Mar 15, 2023
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              My credit card payment done 2 times, one by auto pay and other by mobile app. Please check and refund my amount.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Anay
              HDFC Bank Customer Assistance
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                PhilChan
                Mar 15, 2023
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                My name is Chandan Mehta. I got an SMS from HDFC bank saying the welcome kit was returned undelivered and thus my account was blocked. but the thing is I did.t received any SMS or call from the delivery guy prior to the incident.
                HDFC Bank customer support has been notified about the posted complaint.
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                  P
                  Mar 14, 2023
                  Mar 15, 2023
                  This thread was updated on Mar 15, 2023
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                  Address: Panipat

                  I am came to know that the HDFC BANK has got passed an ex-parte award in their favor from the Ld. Arbitral Tribunal at Sonipat dated 11.01.2023 vide arbitration case no.HDFC/NSJ/684/2022. It is pertinent to mention here that all the above said proceedings had been done by the HDFC BANK without giving any intimation and information to me
                  The owner of the car in this award, Rakam Singh, has passed away. After his death, he had visited your branch many times in Panipat, taking his death certificate and loan insurance policy. But your manager there refused to listen to us and said, you yourself should fight the people with the insurance policy.
                  Please give me the NOC of our vehicle, else I will file your case.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
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                    Sakshishedha
                    from Noida, Uttar Pradesh
                    Mar 14, 2023
                    Mar 15, 2023
                    This thread was updated on Mar 15, 2023
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                    Address: HDFC Bank, Vasant Vihar branch, Delhi, India

                    I received my Regalia credit card bill 14 March 2023.

                    I have been charged with 1.18% (Rs. 5.90) of surcharge on petrol transaction dated 03 March 2023. While the surcharge waiver is shown as 1.00% (i.e. Rs. 5.01)

                    I request HDFC to correct the discrepancy and waive the entire surcharge amount.
                    +1 photos
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      Sakshishedha
                      from Noida, Uttar Pradesh
                      Mar 14, 2023
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                      Address: HDFC Bank Limited, Vasant Vihar Branch, Delhi, India

                      I am a HDFC Regalia Credit card customer.

                      On Feb 14 2023 I received my credit card E-statement stating amount to be Rs. 10605.
                      However, when i manually add the transaction amounts it adds up to Rs. 10604.52. And there are no additional charges/ taxes that are applicable.

                      I immediately informed to customerservices.[protected]@hdfcbank.com. They informed me that they have rounded of the total amount. (Email copy attached)

                      I requested them that there is no such T&C that binds me pay any round off amount in one month in advance to the credit card provider. I requested them to correct the shown Due Amount without rounding off as i am not paying the bill in cash.

                      However, Ms. Kaushalya K (Customer Service Officer/ HDFC Bank) sent me copy pasted their earlier reply. (copy of email attached)

                      My issue still has not been resolved and further aggravating my experience, my this month's Credit E-Statement (March 2023) is again received with rounded off Total amount Due.

                      Thus, in view of above I once again HDFC to correct this error in all of my credit card statements. I have never consented to pay any amount big or small in advance to HDFC credit card services.
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                        M
                        manojkrajak
                        from Gwalior, Madhya Pradesh
                        Mar 14, 2023
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                        I have charged Rs 885 as depository charges without my confirmation for Demat facility which i am not using. I have open the demat account after assurance of Banking staff for Nil Charges. I need my refunc back.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Soma9563
                          Mar 14, 2023
                          Mar 15, 2023
                          This thread was updated on Mar 15, 2023
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                          Sir this is kind to inform you that before 1 ye i was buy a air condition in hdfc finance .My hdfc finance loan account number is[protected].There still active emandate or ecs system.Pls deactivate my ecs system on my loan account.Lot of money deducted in my pnb bank account there still active ecs system.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
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                            Sagar Baban Sathe
                            Mar 14, 2023
                            Mar 16, 2023
                            This thread was updated on Mar 16, 2023
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                            Address: CTS No 154, Ground & Mazzanine Floor Mundhwa Pune - 411036

                            Dear sir,
                            I applied last week in HDFC bank Mundhwa branch almost 9000 rupees deducted but still not got my refund please return it to me immediately I am still very upset. Who gave you the right to deduct my salary without giving me any notice?
                            Allready Bank had withdrawn Rs 2800 from me last month
                            I have been wronged I have been cheated by HDFC Bank but give me justice
                            +1 photos
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the charges details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            Anay
                            HDFC Bank Customer Assistance
                            Dear Customer,

                            We sincerely regret the inconvenience. We are looking into your email via 98296782 and will revert to you on before March 20, 2023. We appreciate your cooperation and patience in the interim.

                            Anay,
                            HDFC Bank Customer Service Assistance
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                              Deepak Vibhandik
                              Mar 13, 2023
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                              I am getting unwanted calls from HDFC LIFE for avail loan on saving plan and insurance. Are we save to take loan?
                              Request you to stop all calls.
                              [protected] calls in last three days. 10 March to 13 March.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Romin Memon
                                Mar 13, 2023
                                Resolved
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                                Resolved

                                Address: HDFC Bank Relief road branch

                                I have done an international transaction of 3546.35 Rs and HDFC has deducted 182rs TCS + DC INTL POS TXN MARKUP 2412.73 + DC INTL POS TXN MARKUP 170.04 Rs in next 3 days.
                                This is a mistake from their side I believe and I would like the refund back.

                                Name - Romin Memon
                                Acc no - [protected]
                                IFSC CODE - HDFC0000901
                                +1 photos
                                Mar 13, 2023
                                Complaint marked as Resolved 
                                I went to the bank and they explained me the charges. I misunderstood the deduction. This was for a transaction done 2 months back and not now.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Aseem Mittal
                                  Mar 11, 2023
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                                  Not able to make online payments using net banking

                                  I am not able to make payments/ purchases at any of the third-party websites such as Amazon, Flipcart, IRCTC, PSPCL, etc. using net banking. I have shown the same issue to your employees/ RMs in the HDFC main branch at Bathinda, but unfortunately, they were not able to solve the problem.

                                  As suggested by HDFC branch personals, I have filled the e-age forms, Increased and Decreased TPT limits, and filled forms to activate the...
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                                  Anandhan Udhayakumar
                                  from Chennai, Tamil Nadu
                                  Mar 11, 2023
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                                  Address: Anakaputhur, Chennai

                                  Its almost a year now hdfc telecallers continues to call me asking to take loan with them. I have explained multiple times that I am in no need of one. But these guys don't stop. When I ask them to stop calling, one of the lady is supercool asking me to keep my no in DND, which is already registered under DND as per my service provider. I have also raised complaints with airtel on this by sharing the numbers. But its all useless. I work in odd shift timings and these guys always find the exact time I sleep and call me. I marked most of their numbers as spam still I get calls. What can be done? Should I raise it with the local police? Please advise this is becoming worse now ..
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Rabe
                                    Mar 11, 2023
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                                    This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                                    Kindly be informed that an amount of rs 826.00/- was deducted from my savings/salary account on 10 March 2023 under the name of depository charges.

                                    Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 826 .00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.. If they would had communicated that even if i don't use the account, still would be charged then i would have closed the account.

                                    And after all we are working hard and earning money. Kindly suggest how do we proceed with the same to ensure that in future, no such issue is encountered.

                                    Also, i request you to please refund the deducted amount to my savings account

                                    Thanks
                                    HDFC Bank customer support has been notified about the posted complaint.
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