[Resolved] HDFC Bank — amb charges

[Resolved] HDFC Bank — amb charges

A Akshada K

Hi, This is akshada karande, i am holding a account in hdfc converted into salary account before 6 month, i personally visited to andheri branch informed them and they have completed all the formalities from me and they informed me it will take 1 week for process and account will be converted into salary account. But the hdfc bank converted my salary account converted into savings account & charged monthly.. Every month they deduct rs 780/350/483 etc, Without my permission how can the bank convert my salary account into a savings account? Even they are not intimated verbally or by emails...!!! According to hdfc policy salary holder should not be charged monthly (Amb charges), every month they charged me amb charge. Please refund all of the deducted amount from my account..!!! I tried your customer care phone banking, but nothing has helped me. You people have not gave me satisfactoty solution till date. This kind of poor service was never expected from hdfc bank. I want this issue to be resolve in next 2 days till saturday Was this information helpful? No (0) Yes (0)
Apr 18, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 11, 2019 HDFC Bank Customer Care's response Dear Customer, We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: https://bit.ly/2JgzzR7 For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT However in case of a change in employment, you can continue with the same account provided the new employer has an arrangement with the bank for the corporate salary account programme. In case an arrangement exists, we request you to visit the nearest branch along with your latest employment details for updation to continue with the existing account. Please visit the following link for an address of our branches and ATMs https://bit.ly/2Hqff0y -Nadia HDFC Bank Customer Assistance
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