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HDFC Bank Complaints & Reviews

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Last updated Apr 22, 2024
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HDFC Bank reviews & complaints page 760

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I purchased jewellery from tanishq through my hdfc debit card on 12th august 2018. As per running offer i was supposed to get 5% cashback if paid through hdfc credit/debit card. 6 months already passed but till date no cashback received nor any communication is there stating the timeline for cashback.

I have already tried to contact the customer care, but everytime the call gets disconnected after sometime. And no complain...
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Rav07
from Kakinada, Andhra Pradesh
Jan 3, 2023
This thread was updated on Jan 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card settlement death of my father who is card holder

Hi, my father was a long term user of hdfc credit card, he got expired recently and i informed the bank and they gave me a reference number and then they didn't follow up for a month two... After which i received a call from a recovery agent stating i have to clear the out standing amount and settle dues for which i requested them to provide me with a suitable settlement option as i can't pay the entire amount by waiving off interest fees...
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skappal7
from Noida, Uttar Pradesh
Sep 27, 2022
This thread was updated on Sep 27, 2022
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illegitimate mandate sms - hdfc insta alerts

Address:New Delhi, Delhi, 110087

Today I got a message from HDFC (Insta Alert) that a mandate for Rs.45400 has been issues for IDFC bank with reference no. HDFC[protected] and to me this is illegitimate transaction that is about to happen. I tried to get in touch with your phone banking staff and after waiting for several minutes that call was attended and then disconnected and the next time when I called I talked to a lady who was not only rude but was constantly cutting...
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JigarThakker
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund initiated from paytm but yet to receive in hdfc bank account

Hi team,

Have cancelled irctc ticket partially from paytm app. And after some days, have received notification from paytm is that refund has been initiated. Now this has been almost more than 2 weeks, still money yet to be refunded in my account.

So raised a complaint with paytm but they updated that refund was initiated from their end but some where it is stuck in bank. So request you to ask hdfc bank how to...
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Jdas6916
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fees charged for providing loan closure letter

Address:Mumbai City, Maharashtra, 400059
Website:www.hdfcbank.com

I had a four wheeler auto finance loan account with hdfc bank, chembur, mumbai branch. My loan account no. Is 31795338. I had repaid my full loan amount on 08.03.2018 without any default. I was told by the bank that i will receive my loan closure letter after 3 months that time. After waiting for around 5-6 months when i didn't receive the closure letter upon enquiring the bank told me that the closure letter got returned back to them by...
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Rtan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no support for my own policy

Address:New Delhi, Delhi, 110074

I have been sold a policy from hdfc representative at the bank, the payment was being charged. I haven't got the policy document. There was no communication from the bank for 1 year. Now i got a call from the bank to make the 2nd premium payment. I called the helpline number and they refused to give any information about the policy. The policy document was delivered as per their hdfc life records. I requested the customer care to call on...
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sumeet desai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude behavior and mental torture

Address:Mumbai City, Maharashtra, 400012

Hdfc clearance detp has no right to talk with customer in a rude manner.
Everday they are calling and asking form the pending payment i told them a date but everday they are calling and abusing me.
One of the recording is with me also they will have all my recordings they are not giving me the same
One of the guy i. E ankush sonavne was playing with my words also not answering my question.

As i mentally...
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baibhav4205
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

policy which got matured but no sign of refund

Address:560035

Hi,

Hdfc life staff seem to be only interested in new customers who are ready sign up and least bothered about people who like to surrender. After horrible customer service from hdfclife, i am submitting a complaint here as no one is responding about my policy surrender.
Policy no.: 16643650
Service request no. Is hdfcsl=[protected]
After circulating their office number of times and even after submitting...
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kkaria20
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment phone calls

Address:Mumbai City, Maharashtra, 401107

There is a person in your hdfc bank kanjurmarg collection department named ankush. He called me a few days back if i knew a {xyz} friend and i said yes. Since that day, every time that girl doesn't answer the phone, this man starts calling me and harrasing me and says ask that customer to answer the phone, i am usually at work and i cant take personal calls and this guy doesn't seem to understand. I do not know how my number got into her...
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Saurabh39
from Mumbai, Maharashtra
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money deducted from my account, but did not dispense in atm

Address:Thane, Maharashtra, 421302

There was a deduction of Rs.1000 from my HDFC bank account while withdrawing cash from ATM. Cash of Rs.1000 did not dispense from the machine, but it got deducted and I got the message alert saying that money is deducted.I waited for nearly an hour but the money was not refunded to my account again .Please consider the request and do the needful.

Name: saurabh satish shetty
Bank : HDFC BANK
IFSC code: HDFC0000016br...
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Arvindergill
from Narwana, Haryana
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want my auto payment return fee back

Address:Muktsar, Punjab, 152026

I paid my hdfc credit card bill amount of rupees 8237 on 5 feb 2019 . But i got a mail in next day afternoon that my autopay was initiated and due to non - availability of sufficient funds a payment return fee will be levied to your card account, if applicable. Then i called the hdfc credit card customer care service to complaint about the same. The customer service associate promised me that the amount will not be deducted from my card....
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bhagwat487
from Jaipur, Rajasthan
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credit card charges

I am using hdfc diners club credit card. When this card given to me they informed that there is no membership fee. Then they debited Rs. 1000 and said that my transaction is less than rs. 1 lac.
Again after 8 month they have debited rs. 1000 towards membership fee.
While I am trying to speak with customer care they disconnect phone.
Also they have charged rs. 500 for late fee. While there is no information given to me...
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akanksha1090
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate my credit card

Address:Gurgaon, Haryana

Hi,

I have tried to contact many times with your customer care, no one cares to attend or do it. I haven't been using my card and some amount is been added to pay. I got this card at the condition of free card, not gonna add any amount but here it is. I received the bill out of nowhere, that I m not going to pay. Please deactivate my card ending with 9873 immediately.

Regards
Akanksha Shakya...
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Ikaish Sikr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I forgot my password of online banking

Address:148028

Hi
I am from italy i have an account with hdfc bank
My problem is i forget my password to log in
I am requesting to get otp but i am receiving only on my moms phone which is indian phone number but i am not receiving any otp in my email
Whenever i am trying the website is asking me both otp one from the phone and other one from the email,
What i do to log in my account
Help me please
Thank...
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suvendukoley
from Dharapuram, Tamil Nadu
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getting bill after closing credit card

Address:Kolkata, West Bengal, 700034

Heloo,

I would like to close my credit card . So I discussed with Personal banker and paid all pending amt. then block it. Then I sent a mail also as below. But now I am getting due amt for card renew and some other charged. Talked credit card customer representative Ms Susmita, Sahid, ( ref No. [protected])//
Please credit card dept. is very reluctant and asked to pay.

Whats is my issue??
br...
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arvind kumar Aron
from Hyderabad, Telangana
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complaint regarding staff

Address:Hyderabad, Telangana

Sir,

I have i applied for personal i have given my document to executive
to Mr Ram Babu is working near HDFC Bank at satyam theater at ameerpet
is contact num is [protected] he is very irresponsible person for last month is making me fool he is telling that i v give ur document 2day and tomorrow he making fool this kind person your taking when is applied for personal loan i told him that if personal loan is not...
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from Chandigarh, Chandigarh
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reg: harassment by hdfc

I received a call on Wednesday i.e. 13/02/2019 from Mob No. [protected].
the person on call said he is talking from HDFC Vikaspuri Barnch or HDFC Recovery Department.
He asking me about a defaulter case Mr. Jugnu urf Jai Verma who has been defaulter of Approx. Rs. 150000. And he is unreachable and asked me for help to finding the person. I also agree to help and asked to call me by 8:00 p.m. but he didn't call me. And on the...
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Abhijeet
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent practices on payments

While making payment for a new policy my 1st transaction got failed at your end as per your customer support representative and was assured that it will get refunded within 7days. I made another payment which got accepted. Now its been 14days since the amount is not reversed. Now customer support says there are two payments on different dates and asked me to adjust the same with next premium. Why did hasn't been communicated to me earlier...
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Venunarla
from Mirialguda, Telangana
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cancellation of one assist membership and refund of my money...

Address:Karimnagar, Andhra Pradesh, 505001

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 760/- from my credit card number ending with 2360 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.760/- and donot deduct next time from my account...

Oneassist relationship number : 6227699
Name...
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Taposh Kar
from Churachandpur, Manipur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim of deceased sb account

Address:West Garo Hills, Meghalaya, 794001

Hello,
My father opened a sb account in ur bank. My father expired. The nominee as per bank form do not exist. So, i requested the branch manager to settle the claim without legal proceedings as there is no issue from the legal heirs and the amount is below ₹30, 000. I have requested for indemnity bond. But the bm is asking me for a succession certificate for which i have to spend a big amount. I m being harrassed. Plz help me....
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