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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 760

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L
lebaka
Mar 5, 2019
Resolved
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Actually i have opened account in hdfc bank one year back. Due to non maintainence my account is negatively charged for 8000 rs. I need to move this hdfc account to my salary account. Can you please help me to remove negative charges in hdfc account so that i can move it as my salary account. Kindly help by removing negative charges in hdfc bank.
Apr 6, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2019
HDFC Bank Customer Care's response
Dear Customer,

You are requested to visit your account branch or nearest branch with regard to your requirement and our branch official will check and assist you. Kindly visit the following URL to access information for the complete address details of our Branches: https://bit.ly/1FVOjPE.

-Zubin
Customer Assistance.
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    vijay655173
    from Hyderabad, Telangana
    Mar 5, 2019
    Resolved
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    Address: 521175

    Hello sir
    I have paid the total due amount of my credit card with number [protected]. And i request you to send me a copy of the "no objection certificate" for the payment that was done on my hdfc bank credit card# [protected].
    I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment. My details are mentioned below.
    Apr 10, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 05, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We have reviewed your comments expressed and request you to contact our debt management executives at:[protected]/49187504 for any queries in this regard.

    -Anay
    HDFC Bank Customer Assistance
    My late father had a two wheeler loan having loan account no. LOTW[protected] from Centurion bank of Punjab. We never received the NOC. The the Centurion bank of Punjab is now merged in HDFC bank, it is requested to look into the matter and do the needful.
    I went to deposite money in the HAYATPUR branch in gurgaon
    The behaviour of the staff was rude
    Especially the lady on the cashier counter
    And the one on the another counter
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      P
      pkrai9583
      from Noida, Uttar Pradesh
      Mar 5, 2019
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      Address: Devika Tower Nehru place, New Delhi, Delhi, 110044

      Dear team after verification call you have not verification is my house my application status atleast same condition why are send msg and call also for use your services after complete discuss then apply for card and youir executive direct visit my office address and collect document but my house verification is not complete i request please check and update.
      Apr 10, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 05, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We wish to inform you that the application for credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

      -Nadia
      HDFC Bank Customer Assistance
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        A
        ayab
        from Delhi, Delhi
        Mar 5, 2019
        Resolved
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        Resolved

        I recently applied for hdfc credit card and i received a mail from bank side that your application is declined, but now i receive a text message on my number that your otp for credit card is this and generate your credit card pin instantly calling through net-banking. I am worried for my card status.

        Please provide me correct information about my credit card

        Thanks and regards
        Nipun sharma
        Apr 8, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 05, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We'd like to help you resolve this at the earliest. Please write to [protected]@hdfcbank.com with your application number, mode of application, date of application, complete name & address, and your contact number & email ID. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Anay
        Customer Assistance.
        Hi,

        I just found out that an amount of ₹29.42 was deducted from my account as of today. I haven't done any foreign or international transactions whatsoever.

        I'm complaining about my credit card status - Comment #3367826 - Image #0
        I am having salary account with hdfc many times Rs.29.50 has been charged for more ATM transaction for every single rupee detection your bank should have send a msg for amount detection but without a intimation you people detected the amount.

        Is this best bank behavior with the customer ?
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          J
          jaineshdave
          from Surat, Gujarat
          Mar 5, 2019
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          Address: Vadodara, Gujarat, 390006

          I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 5221 without my concern on date:02/02/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

          Oneassist relationship number : [protected]
          Name :- jainesh rashmikant dave
          Mobile no. :- [protected]
          Credit card number ending :- 5221
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
          Mar 05, 2019
          Updated by jaineshdave
          cancellation of one assist membership
          Dear Jainesh,

          Greetings from OneAssist,

          As per the telephonic conversation with Ms. Ashwini, your cancellation is under progress vide service request number 4034330. You are entitled for a refund of 949/- which will get credited in your account within 5 to 7 working days.

          Regards,

          Team OneAssist.
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            M
            Madhu Addanki
            from Hyderabad, Telangana
            Mar 5, 2019
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            Address: Hyderabad, Andhra Pradesh, 500081

            Hi team,

            My credit card number ending with *5050 has been blocked due to some unauthorized transaction. Unfortunately i have paid credit card bill of rs 603 to the card number ending with *5050 and the remaining credit card bill to new card number ending with *1153 for month of january but still that amount is reflected in february statement. Please try to resolve my issue asap as i need to make the payment before 8th of march.

            I have already posted a complaint regarding this before but i couldn't get complete resolution to my query. Below are the statements for jan, feb and my savings account statement which shows that i have already done with my payment in january.

            I would be grateful if some one assist me for my queries through phone call.

            Thanks,
            Madhuveena
            Madhu. [protected]@gmail.com
            +3 photos
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              Preru3dec
              from Delhi, Delhi
              Mar 4, 2019
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              Address: New Delhi, Delhi

              One bank employee issued me credit card even after denying. I went to the bank for reapply for my lost debit card.
              When i received credit card, i canceled the card via customer care as i am not able to maintain the credit card.in the middle i checked with the customer care, he said it is blocked. Now they are saying it is active and sending me bills, i am not using the card and i want to cancel the card and not getting any help with hdfc care.
              Please help me

              Regards
              Prerna kushwaha
              Apr 10, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 05, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We have taken note of your comments expressed and request you to reconsider your decision and provide us with more opportunities to serve you. In the event, you still wish to cancel the credit card, we request you to send us a duly signed form available at the below link to the below mentioned address for us to do the needful. https://bit.ly/2so3bG3 HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

              -Nadia
              HDFC Bank Customer Assistance
              Mar 09, 2019
              Updated by Preru3dec
              Do I need to pay the unnecessary charges I have billed with. Since, I have not used the card.
              I am a premium account holder with Hdfc BARAMATI branch.I had approached the branch for autopay issues on my debit card. The issue was not solved due to untrained staff. I was insulted in front of many customers by one of your staff named Archana Takle. I request you to look into the matter seriously.
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                B
                Bittu700
                from Gopalganj, Bihar
                Mar 4, 2019
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                Address: AT- SAREYA WARD NO 04 NEAR BANJARI MORE, Gopalganj, Bihar, 841428

                I have been applied for a new credit card after few days ago
                And a hdfc representative has verify my office address
                When i check my application status on hdfc official website with my application no then error msg showing on screen that is no record found
                My application no is: [protected]
                +1 photos
                Apr 8, 2019
                Complaint marked as Resolved 
                Verified Support
                Mar 05, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We request you to provide us the following information to enable us verify our records and assist you with regard to your query : • Name as mentioned on the application form and 16 digit application reference number • Date on which the application was submitted • Place where the application was submitted • Your mobile number/e-mail id and city of residence • Name of the executive who has collected the application • Contact details of the executive. You may write to us at: [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line and we shall assist you.

                -Zubin
                HDFC Bank Customer Assistance.
                Hi team,

                As per customer care info. we can't change the payment date. which I think its wrong because I used to get a salary on 8th of every month and my payments date is 1st of the month. I always have to take money from friend and pay the billing to avoid penalty
                I got 500rs torn note from HDFC ATM but bank can't exchange that note
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                  A
                  akashbsp1997
                  from Burla, Odisha
                  Mar 4, 2019
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                  Resolved

                  hdfc credit cards tab on netbanking

                  Address: Bhadrak bypass road, Bhadrak, Odisha, 756100
                  Website: netbanking.hdfcbank.com

                  Previously i had logged on to hdfc netbanking and clicked on cards tab there. I applied for a credit card and then it showed, "your request cannot be processed temporarily. We regret the inconvenience caused." now i have a pre-approved credit card offer but i cannot apply because even after 4 months the same message is showing on cards tab. Even after numerous calls to bhadrak branch office and kolkata head office this cannot be resolved...
                  +1 photos
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                  P
                  polarao
                  from Mohali, Punjab
                  Mar 4, 2019
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                  Address: Hyderabad, Telangana

                  Hi sir,
                  Without any reason hdfc credit co. Declined my application reference no.16l[19b[protected]s3]. But one day ago an executive representative call ask me for address they want to know for my credit card progress, but suddenly they without provide me hdfc credit card email me that my application declined, i requested to you kindly successfully progress my credit card application for get my credit card
                  .
                  Thanks and regards,
                  Polarao g.
                  Apr 9, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 05, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    A
                    ApurvaPadishalwar
                    Mar 4, 2019
                    Resolved
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                    Address: Pune, Maharashtra, 477057

                    Hi,

                    I had lost my food plus card, i am a cognizantassociate, could you block the card and issue the new card. Also my old card has balance money in that account more than 5k

                    Could you please transfer the amount in the new card. I am waiting for you response.

                    Please resolve this matter asap.

                    My email : apurvashrinivas. [protected]@cognizant.com
                    Apr 8, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 04, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete concern, Card No./customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      K
                      Kausik081090
                      from Delhi, Delhi
                      Mar 4, 2019
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                      Address: Ground Floor Omega - Bengal Intelligent Park Block Ep & Gp, Sector V, Salt Lake City, Kolkata, West Bengal 700091, Kolkata, West Bengal, 700091
                      Website: www.hdfc.com

                      I have found many discrepancies in my loan account given below, i want justification for each of them.
                      Please note almost regularly i use to check my loan account and keep a screenshot of data, and found below data:
                      1comparisopn of principle and interest amount is not matching with 2 months of data:
                      I)
                      Data on[protected] for the period 01/04/2018 to 31/03/2019:
                      Principal component: rs. 35, 861.00
                      Interest component: rs. 1, 44, 052.00

                      Now data on[protected] for the period 01/04/2018 to 31/03/2019:
                      Principal component: rs. 35, 280.00
                      Interest component: rs. 1, 42, 175.00

                      So in one statement is showing for the entire year i am/will be paying total interest 1, 44, 052 and another is showing 1, 42, 175. So justify the gap between the two amount worth= 1, 877/-
                      Same for principle amount 35, 861-35, 280= 581/-
                      Documents attached for your reference.

                      Ii) interest rate/emi change table has given below:
                      From dt to dt roi% emi
                      Apr-18 jun-18 8.35 14592
                      Jul-18 sep-18 8.65 14913
                      Oct-18 nov-18 8.95 15233
                      Dec-18 feb-19 8.43 15233
                      Mar-19 8.43 12775
                      So from the above table, we can see from december 2018 the interest rate has been changed to 8.43%
                      Now showing you the paid emi from dec 2018 to jan 2019, (Last emi paid on 5th feb19 for the month of jan2019) is 15233 for roi=8.43%
                      But in march-19 it is showing emi=12775/- (This emi for feb 2019 which will be paid on 5th march).
                      Now justify the below: if emi would be 12775 for roi 8.43% then why for dec2018 and jan2019 it has been taken 15233/- which was emi for roi-8.95%??
                      Give me the reason behind it and adjust the amount worth[protected]=2458 *2 =4, 916/- which is deducted extra for those two months.
                      Document attached
                      Iii) here is another mess in the loan summary portal.
                      Current emi is shown in portal today[protected] =12775 /- but in the field "dues up to 28-feb-2019" is showing 13, 937/- what is the reason?? These two fields should be the same. (Attached old emi summary screenshot for dec2018 with the same roi)
                      Kindly check thoroughly my account and do changes.
                      If these types of discrepancies continue i will not have any option than transferring my loan account from hdfc ltd. To another bank. This is not any joke going on.
                      Screenshot attached.
                      I need a prompt reply and changes should be reflected today only because tomorrow the amount will be deducted and if deducted wrong, day after tomorrow i will go to salt lake office for my loan account transfer, and i am serious about it.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        rames29
                        from Mysore, Karnataka
                        Mar 4, 2019
                        Resolved
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                        Address: 560083

                        I have made several attempts, took all precautionary measure and raised a dispute complaint to the bank from the time o[censored]nauthorized transaction happened on my credit card on 8th feb 2019. Below are the series of events until today:-
                        On 8th feb 2019 at around 3.48pm i have started getting the sms on my cell about debits were happening on my cc with rs. 500/-, rs. 9000/- & rs. 9000/- in a span 2-3 secs.
                        Immediately i got a call from your bank asking authenticity of these online transaction, i have immediately asked your customer care person to block the card, since these transaction were not done by me.
                        Even after blocking the card i kept getting sms messages of the different amounts being charged to my card and the transaction declined message until 8.23pm of the same day night.
                        Realizing a foul play and the fraud and unauthorized transaction, i have called your customer again on the same night and i have been given an assured by bank that someone from risk team will contact me next day.
                        I did not get any call from the risk team or customer care until next day, later i have reached out your bank again next day check the status on the dispute request and on the same time they have registered three complaints on these transaction.
                        Subsequently i have sent duly filled dispute form to [protected]@hdfcbank.com on tuesday last week.
                        I have been claiming these transactions were not done by me and are unauthorized the bank personal insisting these are authorized transaction and informed me that i have to pay the disputed amount.
                        This is relay disgusting and frustrating for me, as i am a customer for last 15+ years not expecting such response without doing proper investigation of these fraudulent transaction, the basic common sense to apply how can a person make two transaction in a span of 2 secs of the same amount? And i have shared all the evidence of the sms received from the some fraud company after blocking the card, why these fraud transaction were taking place even after blocking the card?
                        I need a justice in the case. I have provided all the information to the bank, raised a complaint with cyber crime and shared the copy with the bank. Now today is my due date to pay the last month credit card outstanding, i have been asked by the bank to pay the disputed amount as well..
                        Name : ramesh kulkarni
                        Card ending : 2944
                        Date of fraud : 8th feb 2019
                        Apr 7, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 05, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        we have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                        -Zubin
                        HDFC Bank Customer Assistance
                        Verified Support
                        Mar 06, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 2 working days.The reference number for this interaction is[protected].

                        -Zubin
                        HDFC Bank Customer Assistance
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                          S
                          swapnilshelavale
                          from Delhi, Delhi
                          Mar 4, 2019
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                          Resolved

                          Address: Thane, Mumbai City, Maharashtra, 400604

                          Hi,
                          This is swapnil shelavale,
                          Form last 7 days i am not able to receive otp for any kind of online transaction. I am not able to do any online transaction because of this issue.
                          Due to wrong answer by me for security question, you have blocked my netbanking secure access. To unlock it again i will need otp for netbanking log in.
                          I tried your customer care phone banking, but nothing has helped me. You people have not gave me satisfactoty solution till date.
                          I want this issue to be resolve in next 2 days.
                          Apr 6, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 06, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We request you to share your account/customer Id, registered contact details and along with the complete issue on [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
                          Mar 08, 2019
                          Updated by swapnilshelavale
                          I have already shared you my details, But still no response/ Clarification from your side.
                          Please take this issue seriously, as i am unable to do any transaction and unlock my secure access through Net banking.
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                            N
                            Nataraja R
                            from Mumbai, Maharashtra
                            Mar 4, 2019
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                            Address: Sri Nataraja Nilaya,Chamalapurda Hundi, Nanjangud, Mysore, Karnataka, 571301

                            Hi!
                            I was using credit card of hdfc from last 5-6 years but due to some emergency i was not able to make full payment but was depositing minimum amount on the card account.
                            So regarding amount to be paid or lien i have not received any call.

                            I tried contacting customer care credit card team no. Of time as well as my relationship manager but proper answer not given by them.

                            I am requesting you to no hold (Lien) amount in my below said account, i will be clearing full credit value within 2 months by april 2019, requesting you to remove lien marked amount asap, since my salary will be credited on the same account and have other dues which will be debited on same account.

                            Please release the amount you hold in my saving account asap.
                            Card number[protected]
                            A/c no : [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            Mar 08, 2019
                            Updated by Nataraja R
                            Dear HDFC Team

                            Called two time to customer care and registered my issue with regard to Crediting to my credit card account vide card no [protected] from my saving account which is having in hdfc bank vide my sb account no [protected] which was lien marked, presently i having 46k add balance in my above said salary account requesting you get it transfer to my Credit card account, so that my dues will be reduced from Rs.121000/- to Rs.75000/-, and another 1 week around Rs.45000/- will be crediting to my above salary account same can also transferable to my credit card dues, than my total credit card balance will become around Rs.30000/- which will be paid by me another 1-2 months time.
                            regarding this i have already raised the concern and got the reference vide reference no [protected], requesting you to check my above saving account and do clear the amount which on Lien marked.

                            Thanks
                            Nataraja.R
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                              B
                              Bindas Gopal
                              Mar 4, 2019
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                              Address: 735 , 3rd floor 4th main syndicate bank road, konena agrahara murgeshpalya, 560017

                              Hi, after did research with many bank i decided to go with hdfc fastag becos i have account in hdfc for more than 11 years.
                              I applied for fastag application of 15th feb 2019 with reference no (Hfr104592) i got email confirmation that within 5 to 7 days i will receive the details in my address, after 10 days when i called fastag customer executive they asked me to submit pan and adhar card details and i will be get all details after 5 days, which i did immediately on 27th feb 2019 but till now no confirmation from neither from bank nor from any fastag executive. Can you please do needful?? Thanks!!
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                                S
                                shivam koli
                                from Lucknow, Uttar Pradesh
                                Mar 3, 2019
                                Resolved
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                                Resolved

                                credit card not delivered

                                Address: Lucknow, Uttar Pradesh, 226010

                                Respected sir/mam

                                I had applied for a credit card though hdfc bank, meanwhile you had send it to me also through blue dart couriear, the awb no. [protected] for my card is :-3744 it has not been deliverd to me, kindly look at this issue and help me out.
                                My office adress
                                Riverside mall
                                Inox cinema 4th floor
                                Gomti nagar 226010
                                Thank's...
                                Shivam gautam
                                Mobile no [protected],...
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                                AnjumTanwar
                                from Delhi, Delhi
                                Mar 3, 2019
                                Resolved
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                                Resolved

                                Hello,
                                I am a hdfc credit card holder, i am a salaried employee. One day one of your executive visited my work place and i met him i eas neutral about having a credit card infact more inclined towards the negative side of possessing one. The hdfc executive communicated to me that if i take the credit card i will get a rs. 100 recharge for free for 3 months and it will be of 0 charge. I thought there would be no harm in taking the credit card and thus subscribed to one. I did receive rs. 100 recharge for 3 months and then after some time absolutely out of nowhere i recieve a call that i have my credit card bill pending of approximately rs. 1000. Then i tried to contact the customer care lines which is absolutely exhausting because after waiting for half hour or so i was finally able to communicate to one of the executive and then i got to know that e-mails were send to communicate me about the bill, since i received no e-mail at all, none indeed. I asked her to verify my e-mail address and then i came to know that my e-mail address noted down by the credit card selling executive was wrong.
                                Since then i tried contacting various customers care executives but no one could help me at all all they did was just put me on hold and then hang up on me after 20 - 30 minutes. Now my bill is approximately rs. 4000 and my only fault was i fell a victim in the credit card selling executive's trap and absolute lie.

                                I request some help or i wil have to take this case to consumer court.
                                Apr 5, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 04, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please share your Card No. with registered contact info, charges details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  G
                                  GURUVELSAMY
                                  from Chennai, Tamil Nadu
                                  Mar 3, 2019
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                                  Cancellation of one assist membership
                                  I am a hdfc bank credit card holder.

                                  The bank has auto debited rs. 1899/- from my credit card number ending with 6206 without my concern on date:28/02/2019.

                                  I am not interested about this service and don't want this membership any more.

                                  So cancel the membership and refund this debited amount of rs.1899/-

                                  Name: guruvelsamy s
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear GURUVELSAMY S,

                                  Greetings from OneAssist,

                                  Sorry for the delay in revert.

                                  As requested by you over the call with Ms.Ashwini your cancellation has been done by her on 5th March. Currently the plan has been inactive since 6th March. Your SR number is 4029662 . Your refund of 1899/- will be credited in your account within 5 to 7 working days.

                                  Regards,

                                  Team OneAssist.
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                                    A
                                    Anbu Ayyakkannu
                                    from Madanapalle, Andhra Pradesh
                                    Mar 3, 2019
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu

                                    I am a hdfc bank credit card holder. I have agreed the one assist terms and activated the membership on feb 07 2019 in 3 emi. But now i planned to
                                    Disable my credit card soon so kindly cancel my one assist membership and don't deduct amount. Please do the needful.

                                    Oneassist relationship number : 6227659
                                    Name :- anbu a
                                    Mobile no. :- [protected]
                                    Credit card number ending :- 3642
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Pragya,

                                    Greetings from OneAssist,

                                    As requested by you over the call with Ms Ashwini. Your cancellation has been done on 5th March and is in progress vide service request number 4030277. You are entitled for a refund of 949/- as you are required to raise the complain within 30 days of deduction for a full refund.

                                    Regards,

                                    Team OneAssist.
                                    Dear Anbu,

                                    Greetings from OneAssist,

                                    Apologies over the wrong response earlier.

                                    As requested by you over the call with Ms Ashwini. Your cancellation has been done on 5th March. The Service request number is 4030263. The refund of 1899/- will be credited in your account within 5 to 7 working days.

                                    Regards,

                                    Team OneAssist.
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