[Resolved] HDFC Bank — Amb Chrg Incl Gst Hdfc | |
My account has been debited twice with Rs.105.00 and Rs.708.00for "AMB CHRG INCL GST" for Jul 2021 and Aug 2021on date 9 Sep without any prior intimation or alert. If my account was not maintained in the month of Jul .. then they had to deduct the charges in Aug so that i can keep maintain my account in that month. How they can debite both at same time..? I have never been communicated via Email or SMS for any such charges they introduced. If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount. This happened third time with me and its not acceptable in any case. Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever. Was this information helpful? | |
Oct 14, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 13, 2021 HDFC Bank Customer Care's response Dear Customer, Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by September 16, 2021. Request your co-operation and patience in the interim. -Zubin HDFC Bank Customer Assistance | |
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