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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 208

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G
Gautham Vasireddy
from Hyderabad, Telangana
Sep 4, 2021
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Address: Hyderabad

I have requested for disbursement in Home Loan [[protected]] for 6 L on 19th August. This is the last disbursement and is pending since then. We have absolutely no update - When we call the customer care they say it is with technical department and they are not able to reach them. Not sure why you cannot check with Home Loan Branch and get back. This is very poor service.

Can you please get back on this disbursement? We have also submitted the NOC from GHMC.
Oct 11, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2021
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd. You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

-Anay
HDFC Bank Customer Assistance
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    Bhuvi225
    Sep 3, 2021
    Resolved
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    Resolved

    Sir/Madam,
    I have UPI payment is done on 30.08.2021 by online game UPI id. so how to return my money
    Oct 8, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 05, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      K
      Karthikaeyan Vijayan
      Sep 3, 2021
      Resolved
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      Resolved

      I did not receive the parcel related to new current account opened in hdfc bank, but received text message parcel delivered from bluedart, from Chennai, track no.[protected], pls help, asap
      Oct 8, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 05, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        S
        Sudheer3012
        Sep 3, 2021
        Resolved
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        Resolved

        I am trying to beneficiary but due to not able to find IFSC code, I am unable to add beneficiary.

        Trying to add - IFSC - HDFC0000054, HDFC0000088
        +1 photos
        Oct 11, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 03, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance.
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          K
          KJothi
          Sep 2, 2021
          Resolved
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          Resolved

          ASD charges are deducted

          I am Jothi. I have recently deposited Rs.1600 into my account. While trying to withdraw, I have found that amount has deducted as ASD charges. Without any intimation, how bank debit my amount....
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          R
          Rakesh Kittu121
          Sep 2, 2021
          Resolved
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          Resolved

          The hdfc bank has put a hold on my funds of rupees 562.87 could you please refund . I am maintaining my account regularly!
          +1 photos
          Oct 8, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Sep 02, 2021
          Updated by Rakesh Kittu121
          Hope my complaint will be completed in soon
          Verified Support
          Sep 06, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. We have shared your comment with the concerned team and our officials will get in touch with you by 09.09.2021. We request your patience in the interim.

          -Zubin
          HDFC Bank Customer Assistance
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            S
            statistics to econometrics
            Sep 2, 2021
            Resolved
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            Resolved

            In the month of june we applied for the incorporation of our company. During the process we selected the HDFC as a bank to open current account for the business process. In last three months we never received any email or phone call from HDFC.
            First our company is incorporated in Himachal, but HDFC opened our account in Mumbai. Means not even possible to contact anyone.
            Thereafter local branch guided us that first put some funds and then we will transfer this account. We already added 1 lakh in this account. Still its not operative. Nor we have any kind of access to this account. No ATM, no cheque book, No pass book and no internet banking.
            All the complaint numbers which HDFC show at website, are just with inbuilt functions, no one is going to take your problem.
            In the month of August we needed to add this account with RAZORPAY to accept payments for business purpose. But since we dont have even Cheque book, our account with RAZORPAY is not activated.
            Since in RAZORPAY you can make only one id with all the documents, now we are facing challenge to receive the payments.
            Now we demand HDFC that either, fix it asap. Or We wont our funds back and compensation for all this inconvenience. Its just unprofessional way of dealing to customers. I think we did mistake by selecting the HDFC bank as bank for our business transactions.
            Oct 9, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 06, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience. This is not the experience we want you to have. Your email has been already received vide HBL number[protected]. Our Bank official will respond to your email on or before September 09, 2021.

            -Anay
            HDFC Bank Customer Assistance.
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              S
              sudarsanbiswas
              Sep 2, 2021
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              Resolved

              Dear customer care,

              Without any information, bank has deducted Rs. 236 from my account. I want my money back and the reason also why it is deducted.

              Kindly reply as soon as possible

              Hdfc account details :
              Account number : [protected]
              Customer id :[protected]

              Transaction details :
              Reference number : mir[protected]
              Narration : si fail due to insuff bal 260821-mir[protected]
              Deducted date : 31 Aug, 2021
              Amount : Rs. 236/-

              I am waiting for your reply.
              Oct 11, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 03, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by September 07, 2021. We request your patience in the interim.

              -Zubin
              HDFC Bank Customer Assistance
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                M
                Meghna2809
                Sep 2, 2021
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                Resolved

                Hi, I transferred 50, 000 to another account yesterday, it was not credited in their account and here in my application it is showing Transaction timed out. What does that mean? When is the amount going to be either credited in their account or refunded to me?
                Oct 4, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 02, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  Abdul Ismail Khan
                  Sep 2, 2021
                  Resolved
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                  Resolved

                  Address: Kakinada Jagannaickpur Market Center

                  I Withdrawn an amount from HDFC bank ATM and out of which a 500 rupees note is torn/Damaged.

                  I was surprised that Bank staff is not validating the notes while inserting in ATM, since the note i received is totally torn in one side, can be identified by anyone easily. not sure it got missed out by staff or devices used by HDFC.

                  ATM id : P3AWVW04
                  Location : NON-METRO
                  Oct 4, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 02, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer, At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.
                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    Sulabh Mittal
                    Sep 2, 2021
                    Resolved
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                    Resolved

                    Hello, I have made a payment of Rs 45500 to one account but the status shown as transaction suspect.. however the payment has not been reversed yet, nor received at beneficiary end. This is pathetic, how could you hold the amount for 2 days. When we are calling customer care, they are not registering your complaint and telling you will receive back the payment after 3 days. For that also, they are saying if you don’t receive, please call back.. This is horrible service from HDFC
                    +1 photos
                    Oct 4, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 03, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      A
                      Aditya Gill
                      Sep 1, 2021
                      Resolved
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                      Resolved

                      I'm not able to use my HDFC credit card from last 30 days (Date

                      Address: Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel Mumbai Mumbai City District Maharashtra India - 400013
                      Website: www.hdfcbank.com

                      I have HDFC credit card from last 3 years and in second wave of Covid i missed my payments. Now i have payed full dues (93000) for my credit card and their costumer agent told me that my card is in restructuring so email to [protected]@hdfc.com, which i did on 13th august and my restructuring got cancelled on 23rd of august 2021. I'm still not able to use my credit card. whenever i try to call costumer care they always give...
                      +3 photos
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                      A
                      Aishwarya Raj Srivastava
                      Sep 1, 2021
                      Resolved
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                      Resolved

                      Address: Tower EWS, Flat 408, Golf Course Ext Road, Sector 61, Gurgaon, Haryana

                      My salary account (In HDFC Bank) was created in my first company, since then I was using the account. In January'21 due to changes in the internal financial issues of the company, the Company asked us to open another salary account. Now my salary account in HDFC Bank has been converted to a savings account (Without informing me or warning me). I had called customer care and raised a request to close my account as I did not want to use the account and they did say that they will follow up with the request and close the account. After that, I never logged in to my account through net banking. When I logged into my account on 1st September'21 for some reason and to my surprise what I saw was that I have a negative balance of Rs. -50, 919.06 was reflecting in my account. I request you to please take action against this bank. They have no right whatsoever to do whatever they want without informing the customer.
                      +1 photos
                      Oct 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 03, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by September 07, 2021. We request your patience in the interim.


                      -Zubin

                      HDFC Bank Customer Assistance
                      Oct 06, 2021
                      Updated by Aishwarya Raj Srivastava
                      complaint is still not resolved.

                      Hi, I still have not received any calls or messages in this regard.
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                        H
                        hhkjxnskjdcn
                        Sep 1, 2021
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                        Address: mumbai

                        Hi, i have opened a salary account in 2019 . but after 30 october 2020 i was unemployed so i wont be able to maintain average monthly balance, and now i have went to the bank and filled the form of converting saving account to salary and they said it will take hardly 7 days for the procedure, and now its being almost 7 days still my money has been debited twice this month . and i cant see any valid reason . my customer id[protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          C
                          ccjoshi07
                          Sep 1, 2021
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                          Resolved

                          I have been trying to reset my net banking pin and am unable to access my debit card as I haven't set its pin yet. I am able to get the three-digit OTP on my registered mobile number but not on my email id. Please help me on this!
                          Oct 2, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 01, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            A
                            AVIN V
                            Sep 1, 2021
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                            Address: Hdfc loan, Trade Star, Andheri East, marol, mumbai, maharashtra

                            HDFC loan department has not proper sanctioned the loan due to Covid but they started to charge me emi for last 4 month even though I have not received the loan ammount.. loan no[protected]..

                            For this hdfc charges me for cheque return and ecs charges even I have informed then matter when I have received first sms of emi...

                            Then also they continue me charging me... Loan Status is closed but I lose my Rs.2346.00 which is my hard earned money...

                            For this harrasment and all I will apply for legal compensation of 1cr above

                            Bcoz my Money is with HDFC but for that I have lost many things in this Covid Pandemic... I can't purchase a medicine of Rs.100 only when its very urgent and serious time..

                            I want my money with compensation

                            My id email [protected]@gmail.com
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              S
                              Styu
                              Sep 1, 2021
                              Resolved
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                              Resolved

                              Dear HDFC bank,
                              I am writing this with reference to my recent transaction. Where in my amount got deducted from my account but not received in receivers account. I request you to kindly check and confirm the same. Below are the details.
                              Customer ID[protected]

                              Transaction Reference Number[protected] and[protected]
                              Oct 10, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 03, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We acknowledge the receipt of your e-mail with reference number[protected] on September 02, 2021, you may look forward to receive a response to your e-mail id on or before September 08, 2021.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                hiya1228
                                Sep 1, 2021
                                Resolved
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                                Resolved

                                They have started a policy in bharti axa which was not with my concent and from june am requesting them to provide resolution. Now when i added the complaint here they marked it resolved and i havnt got any resolution till now they just have to fool people around and bluff them. I want a serious action to be taken against this and i want my 10K back in the credit card
                                Oct 2, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 01, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  R
                                  Rajesh Ga
                                  Sep 1, 2021
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                                  Resolved

                                  INR 1000.00 debited to HDFC Bank A/C No XXXXXXXXXX6865 towards IndiaIdeas with UMRN HDFC[protected]

                                  This amount got debited from my account all of a sudden without my prior consent or knowledge... No calls been made to me advicing me what is for before deducting it right away which is very very unethical & unprofessional..
                                  Oct 2, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 01, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    ankiGupta
                                    from Pune, Maharashtra
                                    Sep 1, 2021
                                    Resolved
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                                    Resolved

                                    Not receiving any otp on email

                                    Address: HDFC bank
                                    Website: netbanking.hdfcbank.com/netbanking/entry

                                    I have to reset my net-banking pin. There are 2 options :

                                    1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's pin

                                    2) registered number + e-mail : now the problem is 3 digit otp comes to the registered mobile number but the email never arrives, i do not know why is it happening.

                                    I have been trying to reset my password but I am not receiving...
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