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HDFC Bank Complaints & Reviews

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Updated: Oct 4, 2026
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HDFC Bank reviews & complaints page 208

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R
Ramesh Nethunoori
Dec 29, 2021
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Hi Team, I am trying to login to HDFC bank from past couple of days but I am unable to. It was asking for OTP from both Mobile and Email. I am getting OTP in my Mobile number but in my EMAIL I cannot able to see any OTP, because of this I cannot able to login to my HDFC could you please assist on this.

Thanks
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    G
    Gurudevhanuman
    Dec 29, 2021
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    Address: Patiala, Punjab

    I just have opened a saving account with HDFC bank... as i want to do trading so they told me to open an account first with the bank... and i was told to pay a cheque of ₹10, 000 too... still i agreed... bt today i randomly checked my account and found ₹590 have been deducted for debit card issuance fees... neither i was told about it on opening an account nor any deduction msg i received... even i would have nothing to do with debit card as I was to keep this account for trading only... there are so many same complaints on your portal regarding this... please do something in it... i want my hardearn money back...
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      M
      Mohamed Shameer M
      Dec 29, 2021
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      Address: hdfc bank
      Website: www.hdfcbank.com

      Hi Team,

      Rupees 244.86 debited from my account on 28 Dec 2021 with narration INTER-BRN CASH CHG INCL GST 211221-MIR[protected]

      my mobile : [protected]
      account no : [protected]

      Can you please check and update the reason for debiting the amount from my account.

      thanking you
      Mohamed Shameer
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        shreygumber
        Dec 29, 2021
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        I got a call from hdfc bank on 8th of December and they told me i got a credit card offer and it’s pre approved and then the asked me to submit the documents and after that there was no communication for 10-12 days after that i got a call from hdfc bank recorded line for verification and I asked them when will i get the card and the told me i will get my card in 7-8 days. And today i got a mail from hdfc bank that my application is rejected.
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          K
          Keerthana justin
          Dec 29, 2021
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          Ur transaction on HDFC Bank DEBIT/ATM Card ending 5267 for Rs. 1247 has been credited/reversed by www.ajio.com on[protected]:13:08:15
          This is the message I have received by the bank and when I checked the statement, I haven’t found any credited amount. What shld I do? Can anyone help plz?
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            R
            Ramana Reddy MV
            Dec 29, 2021
            Resolved
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            Resolved

            Customer id:[protected]
            Mail: [protected]@gmail.com
            Jan 30, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 30, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We note that our team has replied to you on email on December 30, 2021, vide email Interaction ID:[protected]. In case of any further clarification or assistance, please feel free to reply to us by email.

            -Zubin
            HDFC Bank Customer Assistance
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              P
              Packiaraj j
              from Thoothukudi, Tamil Nadu
              Dec 28, 2021
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              Address: 4-77-2 Davis Puram

              Already rbi complaint but no response this no- N[protected] I received from my bank and paid the loan amount. But they took back the loan amount of 1125. 07 Rupees in my bank account for the loan which ended without asking me and they took the money and they assured me that we had taken the money by mistake and we will repay it to your bank account till now but I have not received the money but you have complained to me about it. You have stopped and rejected the complaint without taking action. I humbly ask the government to get my money back with an iron fist on the bank.
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                R
                ravi ryadav
                Dec 28, 2021
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                I want to settlement of my hdfc credit card i make minimum amount since 1 year but now i am jobless so thts why i am not able to pay credit card minimum amount.. total outstanding amount is 55000/- i want to settle plz tell me what is the procedure
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 30, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
                Jan 04, 2022
                Updated by ravi ryadav
                Dear sir/madam i dont have any refrence no. So please i mention my complaint as above message...i need settlement on my credit card due to some financial issue...
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                  V
                  Vinay8852
                  from Delhi, Delhi
                  Dec 28, 2021
                  Resolved
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                  Resolved

                  Address: 110 Krishan Kunj Colony, Laxmi Nagar, Delhi 110092

                  Cashback not recieved till now
                  POS receipt said you are entitled to receive a cashback of 10% max 3000 but still not recieved after 3 months
                  Dec 29, 2021
                  Complaint marked as Resolved 
                  Resolved
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Shibendra Das
                    from Bengaluru, Karnataka
                    Dec 28, 2021
                    Resolved
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                    Resolved

                    Address: Bangalore

                    I invest in shares and get quarterly interest payments. HDFC deduct the amount from my interest payment illegally and not provide a satisfying reason and ignoring /closing my complain or complaint ticket. They are not in a position to explain with what power or rights they are deducting money from my interest payment, which they have no right to deduct.

                    Instance 1 :
                    Payer Bank

                    Value Date
                    [protected]:00:00.000
                    Initiated On
                    [protected]:46:35
                    Customer Reference
                    10659853
                    Paid On
                    [protected]:56:42.781
                    SWIFT BIC
                    NA
                    Payment Credited
                    1812.02
                    Currency
                    INR
                    Transaction Reference
                    KL8MIN8XGGBL


                    Correspondent Bank (HDFC - stealer)

                    Value Date
                    [protected]:00:00.000
                    Charge Indicator
                    BEN
                    Charges Amount
                    413.00
                    Charges Currency
                    INR
                    Initiated On
                    [protected]:12:54
                    Customer Reference
                    G[protected]
                    Paid On
                    [protected]:13:44
                    SWIFT BIC
                    CITIINBXXXX
                    Payment Credited
                    1399.02
                    Currency
                    INR
                    Transaction Reference
                    [protected]


                    Instance 2 :

                    23rd Dec 2021

                    Amount to be received 1860 and, actual, I got 1447. Bank deducted amount
                    Feb 5, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 29, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      R
                      Rohan Kambli
                      Dec 28, 2021
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                      Your website sucks big time. Not able to add beneficiary because your IFSC code lookup functionality is broken and doesnt give results for IFSC code entered. Search look up is not working ofr HDFC bank as well. Pathetic non user friendly website developed.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        B
                        breven dcunha
                        Dec 28, 2021
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                        My name is Breven Dcunha. I have a NRI account with HDFC bank. As I am a seafarer due to covid i was home for 1 and a 1/2 year. Hdfc bank has charged me AMB fees over my account and has generated a negative balance of Rs. 6400/-. As per RBI guidelines and annexure point 6 bank cannot charge me negative balance. I called them up to waive the charges but they weren't helpful. Please help me with my issue.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          Mehul Rathi
                          Dec 27, 2021
                          Resolved
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                          Resolved

                          Address: HDFC Akola

                          Pathetic customer service!!
                          While opening the account the sales rep would call you 100 times, and once the account is open they don't bother to resolve your issue.

                          Madhav from HDFC Tapadia Nagar, Akola have not been able to open an NRE/NRO account for me from last 3 months and is giving excuses all the time.
                          They did a mistake by entering incorrect details on my wife's account while opening bank account and they want us to visit the branch from overseas to resolve this issue. And we cannot use the account for any transaction.
                          Jan 30, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 28, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            Sir Auditor
                            Dec 27, 2021
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                            Address: YOUR NEIGHBOURHOOD SHARING SAME WALLS

                            PLEASE REACH THIS NOTE TO THE CHAIRMAN / OWNER:

                            Since last two years, complaints were lodged and repeatedly requested for correcting and stopping heavy noise raised by your backyard chimneys, generators and exhaust plants. It is appreciated that over a period, this was addressed and resolved by your management and except the noise is now occassional. BUT THE BACKYARD PORTION OF YOUR MALL IS NOW DUMPED WITH ALL FILTH AND SCRAP ITEMS AND CONTINUOUSLY MAKING HITTING, DRILLING, SCRATCHING NOISES THROUGH OUT THE DAY AND EVEN IN LATE NIGHTS AROUND 2 AM 3 AM ETC. TO BE SPECIFIC. THIS IS FACT AND NO EXAGENRATION PLEASE NOTE. NEXT TO YOU IS LARGE SIZE HOSPITAL AND TALL RESIDENTIAL TOWER ALL CALLING FOR SILENCE ZONE, SOCIAL DISCIPLINE, ETHICS AND SCIENTIFIC MANAGEMENT OF YOUR BUSINESS. REQUESTING IMMEDIATE CORRECTIVE ACTION AND RESOLUTION FROM VIVIANA TOP MANAGEMENT . KIND REGARDS.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              B
                              from Gurugram, Haryana
                              Dec 27, 2021
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                              It’s been more than a month now but did not receive any welcome it. Even visited sector 4 Gurgaon, Haryana branch. But still nothing received
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                                D
                                Deeksha03
                                Dec 27, 2021
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                                Hello Sir,

                                I forgot the pin of my food plus card,
                                I tried to reset through online, but i don't remember my user id/password.
                                Could you please give further assistance on the above issue.

                                Card no: ending in 3171

                                Thankyou
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                                  K
                                  Kane Lazarus
                                  Dec 27, 2021
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                                  Address: Bangalore, India

                                  Hello, I have been charged an amount of ₹3091 on my Hdfc account and it says MiRevenue hold through GTFU. When asked customer service they have not given me an reason for the charges. It is my account and any automated transaction that goes from my account without my authority should be explained by the bank. Please explain and reverse.
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                                    V
                                    Vishy007
                                    Dec 25, 2021
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                                    Address: Talab tillo Jammu

                                    This bank is deducting 18 INR per quarter without telling me or informing and today I came to know more than 800 is deducted from my account for depository fee for which I am not aware.Give me my money back otherwise I will stop using hdfc and through your cards too after taking my money.
                                    You guys should at least tell customer or ask customer for any kind of service.
                                    Don't make payments by your self.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dec 25, 2021
                                    Updated by Vishy007
                                    No response
                                    Dec 25, 2021
                                    Updated by Vishy007
                                    Why it is automatically resolved without giving explanation
                                    Verified Support
                                    Dec 27, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience. We are looking into your emails and will revert to you on or before December 29, 2021. We appreciate your cooperation and patience in the interim.

                                    -Zubin
                                    HDFC Bank Customer Assistance
                                    Dec 27, 2021
                                    Updated by Vishy007
                                    Ok will wait for your positive response .I hope you will return my money
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                                      M
                                      M K Nagaraj
                                      Dec 25, 2021
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                                      Address: https://v1.hdfcbank.com/assets/popuppages/netbanking.htm

                                      Hi..,
                                      I had cancelled an order in Amazon. I got an message stating " Ur transaction on HDFC Bank DEBIT/ATM Rs. 17499 has been credited/reversed by AMAZON " But when I check the same in my account it's not reflecting there. I am very much tensed.. and in a panic state... I don't know what to do. Please I need help in this regard
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        S
                                        sanjar arsalan
                                        Dec 25, 2021
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                                        My account is showing 5.90rs on hold as MI REVENUE THROUGH GEFU, may i know why that is in hold..[protected] is my account number
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