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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32898
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18416
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HDFC Bank reviews & complaints page 208

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M
mohammedmaheenafzal
Sep 1, 2021
Resolved
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Resolved

Address: Bilekahalli-J.P Nagar 4th Phase

I was transferring some funds from my HDFC savings account to Niyo savings account through UPI ref no:[[protected]].
Amount was debited but i got an sms: "amount was succesfully debited".
Transaction status is showing as: beneficary node offline.

When i will be getting my refund and how???
Sep 2, 2021
Complaint marked as Resolved 
Fraud Services
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience you may have faced. Request you to write us using the URL https://bit.ly/3kOxGjL with your account number, date & amount of transaction and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

-Zubin
HDFC Bank Customer Assistance
When will be my amount of 16, 502 Rs will be refunded, kindly do the need ful
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    saranyad
    Aug 31, 2021
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    Resolved

    While i transfer the money it shows We are unable to carry out your instruction. Please contact the bank. I was contact to the nearest bank but they didn't provide any information/they doesn't idea about it. Please do the needful
    Oct 2, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 01, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      Nitin1202
      Aug 31, 2021
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      Resolved

      I made a payment of Rs 25, 155 to Axis bank account, But I got text from HDFC that "Your Money transfer of INR 25, 155 on 31-08-21 timed out due to technical reason. (IMPS Ref NO[protected]. If this transaction is not done by you, call [protected]."

      I have not received the amount refund also not credited to benificiery account.

      Please help.
      Oct 2, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 01, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        A
        ajju_001
        Aug 31, 2021
        Resolved
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        Resolved

        Forgot HDFC food card PIN

        Address: thane

        I am working with TCS thane. I got my food card few months back, as currently working from home dident use it till today. But now i dont remember its pin. so i want to reset the same.
        Food Card No-[protected]
        Official Mail ID: ajitkumar.[protected]@tcs.com...
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        Dheeraj Srigirisetty
        from Hyderabad, Telangana
        Aug 30, 2021
        Resolved
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        Resolved

        Dear Sir,

        I have applied for a two wheeler loan through Netbanking a couple of days ago. But today i have received a message while reads like "HDFC Bank LTD: EMI repayment of your TWOWHEELERBHARATLOAN no: xxxxxxx is pending setup. Kindly use the link appended and register repayment instructions with your bank A/c electronically. avail loan and ensure seamless repayment of your EMI's." and a link provided to register for NACH E-MAndate and thinking that my loan got approved i registered for the mandate for Rs.6664/- but i didn't received the loan amount into my HDFC account. What should I do Now.
        Oct 11, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 03, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret inconvenience. We are looking into your query vide reference number[protected] and our team will revert to you by September 08, 2021. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.

        -Anay
        HDFC Bank Cutomer Assistance
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          R
          Reshma Harihar
          Aug 30, 2021
          Resolved
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          Resolved

          Address: 403,SRINIDHI VINTAGE ,LB SHASTRI NAGAR , VIMANAPURA POST,8THAMAIN

          I have been asked by various HDFC Managers at various branches to go to another branch..Please let branch to procure NOC for my credit card but no one is helpiing

          Please help me with the NOC and also request you to please clear my Name from CIBIL as the settlement was Successfully Closed.

          Name - Reshma HR
          PAN - AJQPR4894N
          Last 4 digits of Credit Card - 3766
          Date of Settlement - 28 Feb 2006
          Oct 1, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 31, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the last four digits of your credit card number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            M
            mrk2021
            Aug 30, 2021
            Resolved
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            Resolved

            Address: Pune

            Hello Team,
            I had received the following message from HDFC bank -

            ACH Debit mandate registered for Rs. 10000.00/- with frequency ADHO in A/c no. XXXXXXXXXXXXX for Razorpay software pvt ltd with UMRN No. XXXXXXXXXXXX

            Please cancel such an ACH Mandate; I had not given any permission to anyone to ACH mandate. Without my permission, how come this registration is done? Please cancel this immediately.

            Regards,
            Mayur Karale
            [protected]
            Oct 1, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 31, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Abigail
            HDFC Bank Customer Assistance
            HDFC Team,
            There is no option for ACH-related future transactions in the Query / Feedback / Complaint HDFC portal. For generating the reference number, what option do I have to use? Please suggest.

            https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...

            https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com...

            Thank you.
            HDFC Team,
            There is no option for future ACH-related transactions in Query / Feedback / Complaint HDFC portal. To generate a reference number which option do I need to use? Please suggest.

            https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...

            https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com...

            Thank you.
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              K
              Keku1002
              Aug 30, 2021
              Resolved
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              Resolved

              I had nit received refund amount yet, but dominoes says that they have already paid the amount.
              Oct 1, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 31, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance.
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                Hi Team,
                I tried submitting application online to open new CC with HDFC after RBI lifting ban on the bank. Due to the site being unreliable, it took multiple attempts to finally submit one application with all documents uploaded.
                However it appears that Bank considered all attempts as separate applications even though none of the previous attempts gave me any reference number.
                I tried to reach bank professionals via...
                +1 photos
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                A
                akshaykadam727
                Aug 29, 2021
                Resolved
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                Resolved

                Date of purchase: June 2, 2021

                Merchant Name: Apple iPhone

                Dealer Name: Hanafj Telecom Private Limited iSense, Aurangabad, Mahrashtra

                Subject: Promised Cashback of Rs.5000 not received.

                Incident: I have bought my iphone11 with HDFC bank credit card on 02/06/2021 in Hanafj Telecom Private Limited iSense, Aurangabad, Maharashtra. As mentioned by HDFC bank (To receive cashback of Rs.5000) I haven’t received my cashback till now. I have asked in Hanafj, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

                Desirable resolution: Please provide me with the cashback as promised.
                Sep 30, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 29, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the cashback details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance.
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                  R
                  Ramkishore Raghu
                  Aug 29, 2021
                  Resolved
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                  Resolved

                  I had paid the my school fees too billdesk QR code scan by Paytm app from my sbi account to kvs QR code @hdfcbank. The transection was succes full but my school fees is not paid till now. Kindly give my money back to me otherwise i have too go to the consumer court with all the proofs and screenshots. There is urgent need of money.

                  My mobile no. [protected]

                  24 Aug 2021
                  +1 photos
                  Oct 2, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 31, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Apologies for the inconvenience faced understand the amount was paid through the SBI account, hence we request you to kindly coordinate or status of the transaction.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    S
                    Simbu1984
                    Aug 29, 2021
                    Resolved
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                    Resolved

                    I has been purchased latop for Rs. 92900 on 08/06/2021.. They assured to repay cashback Rs. 6000 but till today not credited.

                    They informed up to 6 months there s no extra charges for payment.. But they r used to deduct charges continuously.. All to be get reversed.

                    HDFC DINERS CLUB CREDIT CARD

                    M SILAMBARASAN
                    [protected]
                    Sep 30, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 29, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the cashback & charges details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance.
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                      A
                      aspatel808
                      Aug 29, 2021
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                      It's been a week now since my account got activated, but not received any update regarding the delivery of the starter kit. Getting all kind of proportional SMSs but not update regarding starter kit, which supposed to have my debit card.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        P
                        Pratik2161
                        Aug 29, 2021
                        Resolved
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                        Resolved

                        Dear Sir
                        I have Purchased On Payzapp On Shopping 2000 Rupees But Cashback And 10x Reward Points Not Credited In my Account
                        Cust Id:[protected]
                        Mo:[protected]
                        Date:28 Aug 2021
                        Acc: [protected]
                        Oct 11, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 31, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        This is certainly not the experience we wish to deliver. We are sorry for the inconvenience caused to you, request you to provide your registered details & issue details to this link http://bit.ly/2aJ9wGW. Mention ref ID PZ[protected] in the comment box for us to investigate & revert to you on your registered email ID with a resolution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          sunil2804
                          Aug 29, 2021
                          Resolved
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                          Resolved

                          An unauthorised transaction took place at AMAZON1258399 for Rs.199 without PIN/OTP.
                          Please look into this and resolve the issue.
                          Sep 29, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 29, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance.
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                            S
                            Satish Dhanaraj
                            Aug 28, 2021
                            Resolved
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                            Resolved

                            ACH Debit Mandate HDFC Bank

                            Have received the following sms from bank:

                            ACH Debit mandate registered for Rs. 100000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX53641 for ZERODHA BROKING LTD with UMRN No.HDFC[protected].

                            I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith...
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                            Rithesh Kotian
                            Aug 28, 2021
                            Resolved
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                            Resolved

                            Address: Madhu nivas, Near Aila Temple, Uppala

                            I have cancelled a order on Samsung Shop, i immediately got a msg from hdfc that

                            We note that a transaction for Rs 2000.00, on your HDFC Bank Debit Card ending 8926 at PAY*SAMSUNG E STORE SA on[protected]:37:11 has been reversed.

                            I checked the online statement and it is not credited into my account. I am scared please help. Since it is a confirmation message from bank, i am assuming that the Samsung Shop done it's part. Will it ever get reflected in my account?
                            Sep 30, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 29, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Abigail
                            HDFC Bank Customer Assistance
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                              V
                              Vijay Krish96
                              Aug 28, 2021
                              Resolved
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                              Resolved

                              Hi,
                              I had done booking through go amazon of Rs 20690 . With out my permission they converted it into aggregation Emi offus. Each month they are asking me to pay for Rs 1416 extra on my card I wish to have rectification about it. U need to intimate when ur converting to emi. Hope u resolve my problem
                              Sep 30, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 29, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                M
                                Mayur Ray
                                Aug 28, 2021
                                Resolved
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                                Resolved

                                Can't close my Fixed deposit

                                Address: Marathahalli Bangalore

                                I am trying to liquidate my FD, I am getting this error.

                                We are unable to liquidate your Fixed Deposit since the source account from which your FD was originally booked is closed/blocked. Please visit your HDFC Bank Branch for liquidating the Fixed Deposit.

                                Why is it mandatory for the banks to provide this justification when i opened my FD through netbanking. Worst concept ever!

                                Please liquidate...
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                                Rakeshk55631231
                                Aug 28, 2021
                                Resolved
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                                Resolved

                                Address: Kalkaji nehru enclave branch south delhi

                                Respected Sir

                                Amid pandemic, I would request to kindly address the issue faced by me due illegal deduction of my salary by Bank by marking Leave without pay of 27 days which was applied by my Branch Manager, without my consent and knowledge.

                                Also my leaves for year[protected] has yet not been credited since April 2021 to my leave balance which is in total 30 privilege leave against which only 2 PL has been allowed. I have asked for the leave policy document many times but the same has not been provided till date.

                                Aa per Bank policy I informed and applied for COVID leaves, which is special category leave and have forwarded supporting documents as well but the same has not yet granted or approved. I have asked for the reason via various Bank platform and mails but the same went unreplied without any policy regarding the same.

                                I also informed HR and my Branch manager dated 18 August 2021 regarding the COVID lockdown status and Apprehension that there would be wrongful deduction of salary due to illegal LWP marked but the same went unanswered for more than 15 days and today they have deducted 27 days salary for current month, without any intimation or information.

                                Request to kindly look into the matter as by such Ill treatment I am being mentally and financially harassed . This is very alarming situation for me and I am afraid that the same ill treatment may continue. Hence request your honour's kind address regarding the same as soon as possible.

                                Regards
                                Rakesh kumar singh
                                Manager
                                HDFC Bank
                                Kalkaji Nehru Enclave Branch
                                Branch code 0271
                                M. No. [protected].
                                Oct 11, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Aug 28, 2021
                                Updated by Rakeshk55631231
                                The complaint against HR person Prateek pawan Hr North Head.
                                Aug 30, 2021
                                Updated by Rakeshk55631231
                                Kindly do needful to delete the above complaint.
                                Aug 30, 2021
                                Updated by Rakeshk55631231
                                I suspect some phishing and account hacking. Kindly delete the complaint. I just came to know about this.
                                Verified Support
                                Aug 31, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience you may have faced. Your query has been shared with concerned team for further action. Our bank official will respond to your query on or before September 01, 2021.

                                -Anay
                                HDFC Bank Customer Assistance
                                Verified Support
                                Aug 31, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We request you to provide us your employee code to check and assist you further.

                                -Anay
                                HDFC Bank Customer Assistance
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