[Resolved] HDFC Bank — Amount credited/ reversed by IRCTC but not credited to my account

Sanjeet kumar008

from Jamshedpur, Jharkhand

Oct 21, 2021

Address: JAMSHEDPUR

Sir/Madam, My name is Sanjeet Kumar, i have hdfc debit card ending with xxxxx6783. In my debit card 498.19rs was deducted. this message was send to my bank account link no but amount not credited to my account (ur transaction on HDFC BANK DEBIT/ATM Card ending 6783for Rs. 498.19 has been credited/reversed by IRCTC85505 on[protected]:22:11) Please refund my money as soon as possible.
my customer id[protected]

Thank you,
Regards,
SANJEET KUMAR

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Nov 23, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience. The disputed transaction has been refunded to your account. You may check your account statement vide NetBanking or mobile banking app.

-Zubin
HDFC Bank Customer Assistance

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Comments

Madan Deshmukh

Dec 14, 2021

Ur transaction on HDFC Bank DEBIT/ATM Card ending 1235 for Rs. 2260.75 has been credited/reversed by INDIANRA3472086 on[protected]:19:36:46
Sms recived
Above amount not creadited in my account.
I done booking on 12/12/21 on irctc, but booking is failed.
Pl. Reverse/creadit amount in my account