Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32896
Resolved
18416
Unresolved
14480
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 191

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ronyy Sam Horo
Oct 14, 2021
Resolved
Report
Copy
Resolved

I opened a new HDFC bank in the Hirapur- Dhanbad Branch (CODE: 004721) but my account was opened in the SANDOZ-House, Mumbai Branch(CODE:000240). This is an issue as i live in Dhanbad, Jharkhand and thereby cannot travel to Mumbai incase i have some problem or the other.
Nov 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2021
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Danish Muneeb
    Oct 14, 2021
    Resolved
    Report
    Copy
    Resolved

    Have been a loyal customer of HDFC Bank for the last so many years. I never had any complaint about anything. But then its been two months they are putting my Funds on Hold and debited without my knowledge. I have consumer loan and I am paying all the EMIs on time or before the due date.
    This is extremely a disappointment from a reputed Bank like HDFC.
    +1 photos
    Feb 16, 2022
    Complaint marked as Resolved 
    Not a single step has been taken up by from the side of the Bank
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 16, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Parash12
      Oct 14, 2021
      Resolved
      Report
      Copy
      Resolved

      Refund not received

      Dear Sir/Mam one of my refund amount 4999/- which send to my account on 28th September 2021 From Amazon. In they send to my account the also provide refund reference number The reference number is:-.[protected] am waiting almost 12Days extra but the amount didn't reflect to my account. I have complained against on my branch but I didn't get proper solution from bank manager. I have complained against it but still it's not reflect in my...
      +1 photos
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      J
      Jasgill13
      Oct 14, 2021
      Resolved
      Report
      Copy
      Resolved

      I placed an order for dominos pizza on oct7, paying through hdfc debit card. The amount got debited from my hdfc debit card however the order didn’t got placed. I raised a complaint through hdfc but no response. I was already contacted by dominos that the refund has already been initiated for the order on oct 10, as it was failed on payment gateway.

      But bank is denying same and saying that the payment was successful. I am following bank from last 1 week but no proper response. Also customer care agent are very rude. Even the SME divya Sharma was very rude and started shouting on me when I asked for the refund. Customer care manager Satish Kumar was also not very helpful.

      I am pissed off by the behaviour of the management team even the seniors.

      I need the refund of rs 1367 that was debited from my hdfc debut card asap.
      Nov 18, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 16, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Swathy A
        from chennai, Tamil Nadu
        Oct 14, 2021
        Report
        Copy

        Address: Chennai

        I am Swathy salary account bank account holder of your bank with a/c no [protected]. Recently while checking my balance in my account it is showing negative amount of -9400 Rs for not maintaining the minimum balance.

        But I don’t know about these negative balance rules, So I am requesting you to please waive my minimum balance charges.

        As per the RBI guidelines amount should be charged for non maintenance.

        I cant repay this much of amount am jobless.

        Checked with the bank side they are saying no u have pay the full amount for closure. Not even treating customers properly.

        I will be grateful for your cooperation in this .

        For the past 2yrs am jobless. How can i maintain the bank account?. I cant repay this much of huge amount.

        I request you to close my account as soon as possible. I dont even have much funds. I checked with my branch they are asking me to pay the amount. Its not my fault. I am not even aware of this. Salary account was created by the company. Latr i left my job.

        I cant pay single amount from my end. Kindly close this account.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mkkb
          Oct 13, 2021
          Resolved
          Report
          Copy
          Resolved

          My international transaction for a tutoring website failed once. When I tried to pay the credited amount of around INR 4600, the transaction would keep failing citing the reason as failed authentication, even thought the OTP I entered was correct. Ironically, another transaction just a day before of a larger amount went through just fine even without putting in the OTP.

          Is there any way to solve this or remove the OTP step from the transaction?
          Nov 13, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 13, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vinotha K
            Oct 13, 2021
            Resolved
            Report
            Copy
            Resolved

            Address: Nungabakam branch
            Website: credit card

            Hi HDFC Team,

            I have got multiple mails from HDFC bank regarding credit card eligibility check and i did the same to check the cards which will be suitable to me.But all the time when I checked the credit card details, it came as a application.Finally I applied for one card and submitted the application.Whenever I tried to check the status, it shows me multiple apllication reference number and in progress, suddenly it shows me card declied and i dont know why.I tried contacting the bank assistance but they declined to speak to me and tell the reason. When I tried applying for the new one after all the issues, it shows, you're already an existing credit card user or you might applied already.I need CC and I need to know the reason and status for the card.

            name-Vinotha Kannusamy
            mode-online
            date of application-08/10/2021
            branch assitance- Nungabakam branch -chennai
            Nov 13, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 13, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              pranav_0625
              from Jalandhar, Punjab
              Oct 13, 2021
              Resolved
              Report
              Copy
              Resolved

              Instant Bank discount

              Hello Sir,

              I placed an order on Amazon on 2 Oct 2021( Prime member early access) for the amount of Rs 144, 221. This order was eligible for an instant bank discount of Rs 12, 250 as per the Amazon Great Indian Festival scheme with HDFC. However, due to some technical issue, this instant discount was not applied when I was checking out my order 2 Oct 2021. So, I called Amazon regarding this technical issue and they responded...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              R
              Rameshsaran
              from Sardarshahar, Rajasthan
              Oct 13, 2021
              Resolved
              Report
              Copy
              Resolved

              Hello,
              My Name is Ramesh Saran (+[protected] and I have Salary Account in HDFC bank. My account is supposed to be debited by 3 EMIs on 7th of every month and on 7th the account had sufficient balance for those 3 debits. the EMI after being debited was credited back and my account was then charged with the overdue loan recovery fee of Rs.531 for each 3 EMIs. the charge has not however been reversed and it still reflects on the statement.
              The bank already shows the available balance being sufficient, the same working day and in the working hours.
              Nov 19, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 14, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have.
              We have shared your comment with the concerned team and our officials will get in touch with you by 19.10.2021. We request your patience in the interim.

              -Anay
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Viki23
                Oct 12, 2021
                Resolved
                Report
                Copy
                Resolved

                Address: Krishnagiri

                Before a month I blocked my hdfc account by calling customer care, the reason was I suspected someone might do some scam to my account. So I asked them to freeze my account. The very next day I went to my homebranch and asked them to unfreeze my account. It has been more than 2 weeks and still my account is in freeze only.
                Nov 15, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 14, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience. This is not the experience we want you to have. Our Bank official will respond to you on or before October 19, 2021.

                -Zubin
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nilesh36
                  Oct 12, 2021
                  Report
                  Copy

                  Address: 19/4 61,Shakti Nagar, Shukla Ganj unnao 209861

                  My account open and kyc has done on 14th September still I have not received my welcome kit to my address please resolve my issue...
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    New Change
                    Oct 12, 2021
                    Report
                    Copy

                    I have bought a mobile phone Rs. 10799 using my credit card. At that time the amount is cut from my credit card and few days later the amount is added into my card. And on that time the amount is transferred to EMI, here I don't did anything it's transferred automatically without my knowledge and I don't want to pay using EMI. My last ending cc number is 7278 and my registered mobile number is [protected]. Please cancel my EMI process, I will pay total amount at the time of bill generation. For reference I am also sending the screan shot of it please check with it and let me know what was the main problem here.
                    +1 photos
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      pkpatel74
                      from Ahmedabad, Gujarat
                      Oct 12, 2021
                      Report
                      Copy

                      Address: 54, Shivanand Bunglows. Vastral. Ahmedabad

                      Dear Sir,

                      With reference to above subject please note that there is wrongly deducted Rs 415 on dated 15/04/202021 without any kind of vehicle movements. the details about the fast account are as below.

                      1. Wallet ID - [protected]
                      2. Transaction Date - 15/04/2021
                      3. Transaction Amount - 415 Rs
                      4. Disputed Amount - 415 Rs.

                      The following required documents are also submitted as requested from company for refund, but the same is not refunded.

                      1. Vehicle RC copy (front & back, Gross vehicle weight and laden weight should be available)
                      2. Vehicle Image (front & side view image)
                      3. Wallet Screenshot of disputing amount/charge or Transaction statement

                      You are requested to do the needful and credit the incorrect deductions in this wallet.

                      Regards

                      Paresh k patel
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Ravijit80
                        from Aizawl, Mizoram
                        Oct 12, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: HDFC BANK AIZAWL

                        Dear Concern

                        I have a INWARD fund from USA stocks For HDFC Account Number [protected] USD 2969.00 HDFC REF . 061021I[protected] on 06/10/2021, Even i got a SMS confirmation to my ph.no [protected] but till today it has not come to my a/c. It is our festival time if i cant use my own money then i have rethink about HDFC bank in future transactions. Please guide me.
                        Thanks and Regards

                        Ravijit Dasgupta
                        Ph:[protected]
                        Nov 14, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 14, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Akhil1512
                          from Lucknow, Uttar Pradesh
                          Oct 12, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Cashback of 6000 not received yet. I purchased iPhone 12 around 5 months back from Amazon.in with my HDFC debit card and was eligible for cashback.
                          Order #[protected]
                          Nov 12, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 12, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the offer details, transaction details and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Ganesh Govindarajan
                            Oct 12, 2021
                            Report
                            Copy

                            This is regarding my HDFC account being locked from the past 3-4 weeks. After login into Net-banking, I’m not able to perform any transaction, even not able to see the statement. It's showing error "There is a low severity memo present on the credit account. There is a low severity memo present on the Debit account. There is a memo present on the Debit account."

                            I logged on to my account to transfer some urgent medical expense o someone and to my shock, i found my HDFC account said its on temporary restriction and cannot able to perform any transaction.

                            In this covid situation i couldnt able to take my fund out of my account. This is reiculous from a reputed bank like HDFC.

                            Complaint has been raised and no response so far. I even emailed the HDFC branch manager with no response.

                            I need an immediate soultion. My 12 lakh fund is struck.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Oct 12, 2021
                            Updated by Ganesh Govindarajan
                            My HDFC Customer ID is: 37919039
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mamta2468
                              from noida, Uttar Pradesh
                              Oct 12, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: sec-110 , noida , 201306

                              My salary account (In hdfc bank) was created in my company in oct 2020, i left my job due to corona and my family issue. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. but previous day one message come from hdfc bank that show my balance in negative -2731 . then i check my account balance its show my balance in show in negative. . so I request you to please take action against this bank and close my bank account . i am not able to pay this money because now i am not working anywhere. and They have no right what so ever to do whatever they want without informing the customer.

                              thanks and regards

                              ACC NO- [protected]
                              IFSC - HDFC0002649
                              NAME - mamta
                              mobile no - [protected]
                              +1 photos
                              Nov 18, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 13, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience. Your query has been shared with concerned team for further action. Our bank official will respond to your query on or before October 16, 2021.

                              -Zubin
                              HDFC Bank Customer Assistance
                              Verified Support
                              Oct 14, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience.

                              Your comments has been shared with concerned team for further action. Our bank official will respond to your query on or before October 20, 2021.

                              We appreciate your cooperation and patience in the interim.

                              -Anay
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Dr. Khalifa Khalil
                                Oct 11, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Pension pura jes College road Jalna

                                I have open saving A/c no [protected], date of[protected] .
                                From that time they given to us forex card, but till today . Forex card not active .my son suffering Cash problem in Bangladesh .he has studying in Bangladesh.
                                Nov 14, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 13, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience. This is not the experience we want you to have.

                                Your query has been shared with concerned team for further action. Our bank official will respond to your query on or before October 16, 2021.

                                -Zubin
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Prakash singh kanawat
                                  from NAGAUR, Rajasthan
                                  Oct 11, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Jaipur

                                  I want to deposit fee of my ward for kendriya vidyalya by google pay but amout dedcuted but fee in not deposited So I want to return my amount For this I am sharing my screen shout
                                  Thank you
                                  +1 photos
                                  Nov 13, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 12, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Team MobileBanking
                                  HDFC Bank Customer Assistance.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    gijoe707
                                    Oct 11, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I have registered for DNC couple of months back. Despite that even after few months I am at the receiving end of endless marketing calls from various new numbers. Please make this stop.
                                    Nov 11, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 11, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit