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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 191

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A
Aparoni
from Kolkata, West Bengal
Oct 20, 2021
Resolved
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I have made 3 transaction via pos from my credit card money deducted but transaction failed

Yesterday I have paid from my credit card via pos..bt in the pos customer copy it's showing sale reversed and transaction failed.on[protected] I made 3 transaction to the same merchant via pos every time that particular amount got deducted from my credit card but transaction failed.sir please help me...what should I do right now to get my money back..please help me......
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A
Ankur ALS
Oct 20, 2021
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Address: HO-NO-133 NEROJPUR EMMA BAGHPAT 250101

Hi,

My credit card shipping address is office place but currently working from home. So need to delivery credit card to my Permanent residential address. Kindly help !
Nov 20, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2021
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance.
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    P
    Pushparaj123
    from Shirpur, Maharashtra
    Oct 20, 2021
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    Address: HDFC Bank , Shirpur 425405 Maharashtra

    AHB CHGS INC GST APR-SEP2021

    Im hdfc bank older since i opened account there is not any deduction till october 2021 after that i have credited my account with 3458. Rs then only 2573 is on my account about 885 is deducted for unknown reason this very ridiculous i want my money back or else i will with another bank really unsatisfied with hdfc bank services i also called customer care but they didn't answering me what is this for. Please give my money back
    Nov 21, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 21, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
    Chg charg
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      B
      bhakti palav
      Oct 20, 2021
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      I could not track my awb no as it i sshowing as no records found. Uwex courier as told by hdfc bank they courier dd by uwex courier and on that courier site there is no such number found and if we contact them there s no connection of hdfc no as they said by courier agency . I also could not recive any email and sms of dispatch of dd.
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        R
        royalemadhan
        from Cuddalore, Tamil Nadu
        Oct 20, 2021
        Resolved
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        Address: HDFC BANK TNAGAR opp to jeeva park, chennai

        Got PL from hdfc. Received DD against citibank for preclose it. But hdfc gave DD with wrong favouring name. Citibank not accepting that DD. Came to tnagar loan office to change the DD. But they not receive my DD because they need approval for that. Fact is I have travelled from cuddalore to chennai (180km) to close that loan, and citibank debit daily charges until i close the loan. Hdfc no one responding. I am losing my amount daily. I dont know when they will approve and re issue new DD.
        Nov 27, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 22, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We understand that our bank official Mr. Ramadoss K has contacted you and addressed your concerns. For any further assistance, kindly write at [protected]@hdfcbank.com.

        -Zubin
        HDFC Bank Customer Assistance
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          D
          dhiraj1995.
          Oct 20, 2021
          Resolved
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          Address: goa

          HDFC Bank — Account locked for User. Unable to login to mobile banking as well as Net banking and can't even generate IPIN register mobile number is [protected]
          Nov 26, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 21, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We have checked our records and confirm that your netbanking is currently locked, request you to visit the nearest HDFC bank branch & submit your requirements for new password. The complete address and contact details of our Branches are available on www.hdfcbank.com> Locate Us > Branch & ATM

          -Zubin
          HDFC Bank Customer Assistance
          Verified Support
          Oct 21, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience. Please note as part of monitoring, we have observed that there was an attempt to use your password from a suspicious IP address, which is not normally a part of your transaction pattern. Hence as a prudent measure, we have disabled your Net Banking login rights. We request you to please submit your requirement at the nearest HDFC Bank, through a written letter, for NetBanking activation. In case you are unable to visit the branch, you can send the same by postal service or courier. Kindly visit the following URL to get more information on NetBanking Security : https://bit.ly/3G7XKjA

          -Zubin
          HDFC Bank Customer Assistance
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            A
            ASWINI KALATHUR JANARTHANAN
            Oct 20, 2021
            Resolved
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            Resolved

            Dear sir / mam

            I have hdfc credit card from past 4 years ... Due to this corona I am unable to pay the amount and with fine and aditional charges they end up with showing 2.57lks account went on minus and the recovery team is calling continues and threatening me and saying that 2 agent will come to come and spoil your name in your society...
            Looking forward for assistance... And couldn't able to concentrate to find new job not getting interview calls ... And my mind is not stable I am not willing to loose life just for this
            Please help me on this .. I am still saying taht I will pay... My family is completely depending on me at this situation this is really deficult .. looking forward for assistance
            Nov 20, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 20, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details along with the last four digits of the credit card no. for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              S
              shakahme86
              from Bengaluru, Karnataka
              Oct 20, 2021
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              Address: Bengaluru

              It is with great pain that I am writing this email, it has been two months now that I have applied for home loan and things don’t progress at all. The seller agreed to sell at a lower price just because I promised him to settle the payment in a month.
              Before getting into agreement with the seller, I had checked if everything was ok with the Bank and if they are ok for Me to get into agreement, only after confirmation from the bank I went into agreement with the seller.
              We have collected all required documents from the seller a week ago with a promise to settle ASAP. Now after paying all legal charges and receiving confirmation that everything will be done in time, I hear that there is an issue raised from Technical Team. Does it take two months for technical Team to highlight their concerns? I am surprised that things are raised after three visits from technical Team. It is very dis-appointing and very unfortunate to see this kind of professionalism from HDFC employees. I have been HDFC customer for years now and had never experienced this kind of behaviour.

              Now If I have to cancel the deal with the seller then I am obligated to pay him 49000, seller will deduct this amount from the advance payment made and will return the balance amount and I am not sure how much time will he take to return this amount.
              HDFC Bank has caused me serious inconvenience, I had not expected this kind of delay.
              Dec 3, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 20, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd. Hence, we have in good faith forwarded your query/concerns to HDFC Ltd. authorities for further course of action. You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD..

              -Anay
              HDFC Bank Customer Assistance
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                S
                Sandeepd799
                from Guwahati, Assam
                Oct 19, 2021
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                Address: Guwahati

                An amount of Rs. 2511.25 has been failed while making POS transaction and the same has not been deposited into my account.
                Below message was received

                Ur transaction on HDFC Bank DEBIT/ATM Card ending 2776 for Rs. 2511.25 has been credited/reversed by MARWARI HOSPITAL on[protected]:23:44:22

                I have not yet received the amount in my account.

                Pls help
                Thanks
                Contact: [protected]
                Nov 21, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 20, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  D
                  divyajain57
                  Oct 19, 2021
                  Resolved
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                  Resolved

                  Hi, i have requested and submitted my documents to HDFC bank on the 3rd of October for opening a savings account on an urgent basis. The executive promised me that the account will be opening within 10 working days. My minimum amount fund got deducted on the 5th of October and i was told once it’s done i shall receive the kit by 11th October. Since then i have been following up with the executive and visiting branch to know the status. They have been promising different dates. Firstly 11th then 13th then 16th and then 18th. And it is the 19th today and yet I haven’t received any single communication on the status of my account activation and kit. This is extremely extremely frustrating and the worst customer experience i have ever had. This has been an harassment for me to keep on following up and visiting the branch. I have not got a good response and neither a resolution to this.
                  Nov 27, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 20, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Verified Support
                  Oct 21, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    Shashiranjan Yadav
                    Oct 19, 2021
                    Resolved
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                    Resolved

                    Refund Was Initiated Of Rs135 Amount By Amazon On 2nd October, But Still Money Not Received In HDFC Account. HDFC Customer ID[protected].

                    Customer Name Sashi Ranjan Yadav.
                    Mobile No : [protected]
                    HDFC Account No:[protected]
                    Dec 2, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 21, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We request you to confirm the below details on [protected]@hdfcbank.com for further investigation. 1. Last 4 digit of your Account, Debit card Or Credit card used for making transaction 2. Transaction Date and Amount 3. Date and Amount refunded by the Merchant. 4. Mode of refund (NEFT/IMPS/UPI etc.) used by the Merchant 5. Refund reference number and invoice number, if any available carrying sender bank details. 6. Merchant confirmation mentioning account details to which refund was processed.

                    -Zubin
                    HDFC Bank Customer Assistance
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                      H
                      Hemant Gera
                      from Delhi, Delhi
                      Oct 19, 2021
                      Resolved
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                      Resolved

                      I was told that this is an absolutely free card for life time and the amount will be deducted automatically from the account on or before the due date without any additional charges.

                      Now, when I am checking I found that the bank is deducting approx 10-14k Finance charges and 2K approx IGST charges every month since Dec-19/Jan-20. Payment were going smoothly without any additional charges till Nov 19 then why suddenly bank had started deducting this amount.

                      No-one from the Bank ever sent me any messages or called me to highlight that your credit card bills are not getting paid completely and these charges are being levied at??

                      I have already told them in the month of Jul and Aug to close my credit card and close this case but as on datE my credit card card account is not yet closed .Till this period, Bank got an opportunity
                      to add extra charges to my card .I think this is the method of Bank for generating revenue from customers pocket. And above all, I was shocked to know when your representative Mr. Bala told me they don't read complete emails of customers. Is this the way you handle your customers?

                      correspondence reference number
                      Nov 27, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 21, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      From where I can get complaint reference number ?
                      16783649 this is the reference number which I have. Please check and do the needful.
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                        K
                        kapilprs
                        from Bengaluru, Karnataka
                        Oct 19, 2021
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                        Address: Bangaluru Karnataka

                        I was paying Rs 1000 for not maintaining sufficient balance in my account but in the last two months August and September there was higher deduction in my account around Rs 7200+
                        So please refund back the deduction or hold amount
                        Dec 1, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 22, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before October 25, 2021.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          S
                          Suraj a dongare
                          from pune, Maharashtra
                          Oct 19, 2021
                          Resolved
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                          Address: Pune

                          Dear sir/madam,

                          name: suraj a dongare
                          ac. No: 5010******4020
                          branch: alandi road
                          ifsc: hdfc0009467

                          my account balance rs. 590/- hold by bank(mirevenue hold through gefu) on 05 octo. 2021.
                          Please refund hold amount in my account .

                          Thanks and regards.
                          Nov 21, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 21, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by October 26, 2021. We request your patience in the interim.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            A
                            aditya21291
                            from Surat, Gujarat
                            Oct 19, 2021
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                            Address: india

                            I purchased an Fridge almost 4 months back using my hdfc credit card opting for the 6000 rs cashback offer. The cashback was supposed to get credit within 120 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 21, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience. We request you to provide us with the complete offer details received from the bank along with header and footer and the exact transaction details like date, amount, merchant name and chargeslip/ invoice copy to enable us assist you.

                            -Zubin
                            HDFC Bank Customer Assistance
                            Oct 22, 2021
                            Updated by aditya21291
                            Transaction date: 2/7/2021
                            Amount: 56000 INR
                            Merchant Name : Samsung RR
                            Offer : 10% Cashback to be credited in 90 Days

                            Please find the requested documents - now kindly process this further so i can get my Cashback soon

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                              A
                              Aman Gondaliya
                              Oct 19, 2021
                              Resolved
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                              Resolved

                              Hello, I canceled one of my orders on Flipkart of Rs.1799 on 3rd October. And according to Flipkart, the seller has already refunded it by 8th October. But still, it hasn’t been reflected in my bank account yet. I sent so many emails to the bank in the past few days. But I am not getting any proper response.

                              My customer id:[protected]
                              Nov 21, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 21, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience. We fully understand your concerns expressed towards the aforesaid transaction.

                              Your email has been already received vide HBL number[protected].

                              We wish to inform you that we are looking into your query on top priority and the same has been forwarded to the concerned department for processing and we will respond to your email with details within October 25, 2021.

                              We appreciate your patience in the interim.

                              The Reference number for your query is 2431044 .

                              -Zubin
                              HDFC Bank Customer Assistance
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                                A
                                AGodha
                                from Nalgonda, Andhra Pradesh
                                Oct 19, 2021
                                Resolved
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                                Resolved

                                I have changed my mailing address but I am receiving the new credit card on the old address itself. How can I get the my new credit card on the address I have updated in my profile?
                                Nov 19, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 19, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  S
                                  Saraniya M C
                                  Oct 19, 2021
                                  Resolved
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                                  Resolved

                                  I tried sending money to a beneficiary from my HDFC account and it showed me failed transaction due to technical reason. The money has been deducted from my account but the beneficiary has not yet received the money and i received the message saying failed transaction.

                                  I need a resolution for this ASAP.
                                  Nov 19, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 19, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    D
                                    Diya Kataria
                                    Oct 19, 2021
                                    Resolved
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                                    Resolved

                                    I had returned a product on amazon. And after a couple of days, I got a text message from HDFC Bank stating

                                    "Ur transaction on HDFC Bank [amount] has been credited/reversed by Amazon"

                                    It's been more than 24 hours since I got the message yet no credited amount is reflecting in my account.
                                    Nov 19, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 19, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      M
                                      mudaskadesh
                                      Oct 19, 2021
                                      Resolved
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                                      Resolved

                                      Address: Athani
                                      Website: Na

                                      HDFC Bank ACH Debit mandate registered for Rs. 20000.00 /- with frequency ADHO in A/c No.XXXXXXXXX44577 for CAMDEN TOWN TECHNOLOGIES PRIVATE LIMITED with HDFC Bank UMRN No.HDFC[protected]
                                      This Is Not under stand how sending This Massage
                                      please clear This Issue I Am Not Required
                                      Nov 19, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 19, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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