[Resolved] HDFC Bank — amount debited from account but receiver has not got the amount

9900885763

from Bengaluru, Karnataka

Address:

19 th 7th cross jayanagar 1st block,bangalore = 560011, 560011

Hi Team,

Customer ID: 51278963

I have transfer a amount of Rs.5000/- to State bank of India through google pay on 7.1.2019 but receiver has not got the amount nor its been credited back to my account that HDFC.

I am daily following up with the bank but HDFC team its say there are following up but not giving my money

Its been 5 months i didn't got my money

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Jun 16, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 07, 2019

Updated by 9900885763 Still no call or any update from HDFC

May 14, 2019

Updated by 9900885763 From HDFC still no update on this case or no one at least contacting for update

Verified Support

May 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

Anay
HDFC Bank Customer assistance

May 15, 2019

Updated by 9900885763 Hi Team,

Details has been sent

May 16, 2019

Updated by 9900885763 Details has been sent any update on this

May 25, 2019

Updated by 9900885763 Hi Team,

I Have called the SBI bank to asst on the refund but still there are stating is pending for HDFC bank

May 27, 2019

Updated by 9900885763 Hi Team,

Kindly update on this case

Jun 11, 2019

Updated by 9900885763 Hi Team,

Kindly update on this case

Jun 11, 2019

Updated by 9900885763 No update still from HDFC bank