[Resolved] HDFC Bank — amount debited saying inter-brn cash chg incl gs

Aditya sairam

from Bengaluru, Karnataka

Address:

Krishna, Andhra Pradesh, 521201

Hi Team,

Rupees 1770 debited from my account on 18 Nov 2019 with narration "INTER-BRN CASH CHG INCL GST 161119-MIR[protected]".

ref no : MIR[protected]
Acc no : [protected]
MOb No : [protected]

Can you please check and update the reason for debiting the amount from my account.

Thanks
Adithya D

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Dec 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that the charge of Rs. 1, 770.00 levied to your account on 18/11/2019 pertains to third party cash transactions done on 16/11/2019 for Rs. 5, 00, 000.00 at the Nuzvid branch. HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network. However to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank. Third-Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

-Nadia
HDFC Bank Customer Assistance