HDFC Bank Complaints & Reviews

Have paid for a fastag at the hdfc fastag site it has taken my cc payment and debited the a/c. But did not generate any receipt or ref number. The toll free no. Does not work neither email id or physical address. Seems a fake site. Called hdfc cc divn they have approved the payment and hdfc has nothing to do with fastag it's only a payment gateway.

I am a HDFC bank credit card holder . The bank has auto debited Rs. 2899/- from my credit card number ending with 8669 without my concern on date:16/11/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2899/-

Hi,

I had applied for fast tag from hdfc website on 11.11.2019. They had mentioned that i will be getting a acknowledgment via email and also the fast tag will be received within next 7 days. So far i haven't recieved any mail and nor anyone is picking up the customer care toll free no. And not to mention i haven't received the tag too.

My reference number is : hfr357863

Regards
Sharon

I applied for fastag on 19.11.2019 at. I have only application reference number hfr410362, where it is mentioned that pdf application will be sent to your registered mail id and representative will contact me. I have already made payment of rs. 500/-.
But till know no pdf application is sent on my mail neither any representative contact me.
-bala

I applied for fast tag 12 days back and there is no response on the toll free and over email as well.

My reference number is hfr353773

Realizing now there are many victims like me. Hdfc fast tag sucks. Another lesson for me to not to go blindly by brand and reputation.

We are now nearing the last date for activating fast tag. Why are you giving false commitment when can't achieve something on time.

Hi,

I purchased the hdfc bank fastag last month. I received the fastag a week back and now i wish to refill the same and travel. However, as per the instructions when i try to register online, their webpage directs to another page wherin you enter the details. On entering the (Minimum 2 details and phone number and captcha), the page does not take you ahead with no buttons working. I have tried accessing the page through different browsers but the problem persists.

I tried calling the helpline number [protected] but it just doesnt connect. I tried contacting 1033 which is the nhai fastag helpline but they said i need to talk to the bank. I also tried the hdfc banks roadside assistance number[protected] but they asked me to contact the bank again.

So as a result i have paid for the hdfc fastag but cant use it which is quite frustrating.

Customer id:[protected]
Vehicle no: mh03bw8192

Sincerely,
Aleem sayed

I have applied hdfc fastag through online and made payment on 7th nov 2019. The reference number of the application is hfr335484.

They have only sent the message for wallet id & customer id, no mail receievd for further course of action. The acknowledge the payment and flash the message that the fastag shall be delivered in next 7 working days but no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 15 years now and this is the worst moment with them.

I don't know why they have taken the job if they cannot fulfill the commitments

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status urgently

I applied for hdfc fastag through hdfc fastag official website 15 days back and i paid 500rs but still i have not my fastag.
I called to help line number but they are not responding.

I suggest not to go for hdfc fastag because definitely you may loose your money. Please go for 'paytm' they will give very good services.

Application reference number: hfr330968.

Applied in oct 2019 for loan tranfer and top up in hdfc seawood br.
At time of application advise rate of interest 8.30 for both product.
Now dated 19.11.19, they have informed rate of interest 8.50 for loan transfer and 8.70 for top up.
Also processing fee has been deducted on 1st week of nov. A/c[protected]
Complaint against high rate interest.

I had applied for hdfc fastag on their portal. Ref number hfr364577. I thought i will apply there as they are a reputed company. I got a mail also saying i will get my fastag in 7 days and someone will contact me. However, their toll free number is bogus. No one contacted me and there is no other means of finding the status of the application. Rs.500 down the drain.

My question to hdfc is - if you are so incapable, why do you even take up this job and fool people like this.

Now i am thinking of even closing my savings account with them. Cheaters.

Subject :] hdfc bank — amount deducted in the name of inter-brn cash chg incl st & ec

Hi,

My name is chandrahar gaikwad, my hdfc account no

I have an salaried account in mumbai bandra - nariman point branch

When i checked my account statement, i see a transaction of 177 rsdeducted from my bank account in the name of inter-brn cash chg in cl st & ec.

I tried calling...

I have cleared my dues on 3rd november 2019 for rs 5645. The payment was successful. Still on 4th november 2019 i received an sms that the payment was not done and i should make an alternate payment. I checked my netbanking the same day and i saw that amount has been debited towards my credit card payment. There i also saw that a 450 rupees penalty and a charge of rupees 81 was made on my credit card. I have never missed my payment and always cleared my debts on time. I tried to take support from hdfc customer care but they will not reverse the fine. This is the reason i had to take the help of consumer forum. Please help to reverse the auto-pay return fee

Hi,
I applied for hdfc fastag last week and got reference number hfr355664. This was after payment was deducted from my credit card. However till date, i havent received the fastag.
I have tried to reach out on the toll free number mentioned on site, but nobody is answering.
Really not sure how to proceed.
This kind of behavior is unexpected from hdfc point of view..

Hi,

I applied for fastag on 11-nov-19. Application number - hfr355256. After that i haven’t received any email or phone call. The toll free number is not working, no one is there to receive the call. Is there any way to know the status? Looks like many other people are also complaining about the same. As per the first email, i am supposed to receive the fastag in 7 working days. Please help.

I am a hdfc bank credit card holder. The bank has auto debited rs. 999/- from my credit card number ending with 3574 without my concern on date:18/11/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.999/-otherwise i will cancel my credit card. Please resolve this asap.

Hi there,
Had discussed this with personal manager of hdfcsec but didnt here from him yet.
He is interested only if you are trying to invest more.
(Below email sent to customer relations / complaints and other email id's)

Inr 1000 for a transaction of 16000 that means the brokerage charge is 6.25% + hiked up unit cost. This is the reason i am unable to make any profits dealing with hdfcsec whereas my other friends who deal with pcs or other brokers make money.

There is double brokerage charged of (3% to 7%)+ brok/unit is hiked by certain percentage. So this is a double charge to the customer. Not only on penny stock even when i sold or bought normal stocks i saw the same. (Hiked up unit charge + extra ordinary brokerage charge).

Guys (Who all reading this) check out the mails you get from hdfcsec + the mails from nse / bse. Compare the rates well and escalate if you are charged double.

The personal relationship manager is only interested in making your invest more. Least bothered if you have a complaint.

Warm regards

I received the below message from hdfc bank...

Your fastag a/c has been debited for rs. 345 for adjustment entry on 11/19/2019 6:35:47 pm. Balance amount in the a/c is rs. 195 - hdfc bank ltd.

I haven't travelled anywhere on this day. And i have verified my past 1 month travel and made sure all the tolls were debited.. I couldn't understand why this amount has been debited...

It's very unethical from hdfc to debit without proper authorisation or intimation for these debits, without showing proper reason of debits..

I have been trying to redeem liquid funds from my hdfc securities demat account. Redemption is not done and I am not getting proper response from customer care.
Reference number of my request mail I'd sent to customer care is 02651253.
Iam in an emergency for money and this delay has affected me in a larger way. I want quick response from HDFC and I want my money back from the liquid fund.
Sekar.S
[protected]

I had apply for hdfc fast tag on 8 nov with reference no hfr341892 and paid rs 500. Same time rec massage n mail about applying they said will get fast tag in 7 days but till now not rec any thing. When call at customer care no no one pick call. How can get information about my fast tag. After that no msg or any call rec from fast tag. I am not getting information about fast tag

On 15th november 2019 i have applied for fastag application no hfr382311 by online payment of rs 500.00

I am yet to receive any welcome mail/communication from bank end. Above all no one picking up call in bank toll free no hfr382311

Please look into the matter.

Name : arpan samanta
Ph no : [protected]
E mail id : [protected]