[Resolved]  HDFC Bank — Amount Deducted in the name of INTER-BRN CASH CHG INCL ST & EC

Address:411004
Website:www.hdfcbank.com

Hi,

My name is Huzefa Qubbawala, My HDFC Account No [protected]

I have an salaried account in hdfc bhandarkar road pune branch

When i checked my account statement, I see a transaction of 1006Rs deducted from my bank account in the name of INTER-BRN CASH CHG INCL ST & EC.

I tried calling the telephone banking but there is no options to speak to customer care .

I am surprised to see how the nationalized bank do such things without prior information to customer. Also this is too big a amount to charge.
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Jun 17, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 17, 2017
HDFC Bank Customer Care's response
Dear Customer,

The debit pertains to inter-branch cash transaction charge for cash transaction done on May 03, 2017 at Itwari Branch. The charges have been leived correctly as per the Bank's schedule of fees and charges. Please visit the URL below to know the fees and charges applicable to your account:
http://www.hdfcbank.com/personal/fees_charges/fees_charges

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi,

My name is Sandeep Amarnath, My HDFC Account No [protected]

I have an Saving account in Hdfc Kengeri Satallite branch

01 Jun 2017 INTER-BRN CASH CHG INCL ST & EC 290517 01 Jun 2017 1, 150.00
29 May 2017 INTER-BRN CASH CHG INCL ST & EC 240517 29 May 2017 207.00
25 May 2017 SBY1493977_BRANCH_RNWL 25 May 2017 12.00
25 May 2017 JBY1447836_BRANCH_RNWL 25 May 2017 330.00

When i checked my account statement, I see a transaction of Rs.1699/- deducted from my bank account in the name of INTER-BRN CASH CHG INCL ST & EC & JBY1447836_BRANCH_RNWL & SBY1493977_BRANCH_RNWL

I tried calling the telephone banking but there is no options to speak to customer care .

I am surprised to see how the nationalized bank do such things without prior information to customer. When you are deducting an amount from bank, please think that amount is very big for me and its not HDFC bank money - Its my money

I'm doing each and every transaction in HDFC bank only like Credit card usage, Insta Loan, Insta Jamboo Loan and Personal Loan and Two wheeler loan, Medical Insurance and Chila Plan ... I was already decided that
by taking Hand loan and i'll clear every thing in HDFC and I'll close each and every thing and I'll move on to SBI group for sure.

Very bad of you guys seriously ... Lets say Good Bye to HDFC
Dear The great HDFC bank,

My name is : Nerella Thirupathi
Customer Id : 55995416
Acc No : [protected]
Mobile number : [protected]
Email id : [protected]@gmail.com

Problem : INTER-BRN CASH CHG INCL GST charges @ 177 @ 4 times continuously.
See the attached image for more details

Challenge : Solve my query and call me back before end of day by tomorrow to prove my first line in this message is correct

Dear The greatest HDFC bank in the world,

My name is : Nerella Thirupathi
Customer Id : 55995416
Acc No : [protected]
Mobile number : [protected]
Email id : [protected]@gmail.com

Problem : INTER-BRN CASH CHG INCL GST charges @ 177 @ 2 times continuously.
See the attached image for more details

Challenge : Solve my query and call me back before end of day by tomorrow to prove my first line in this message is correct

Why are you guys deducting huge amount of money? I have got my 1770 rs and 885 rs deducted today as Inter brn cash chg incl gst

Without customer knowledge how you can deduct the money on your own! This is very disappointing. I will definitely not want to continue with the bank.

Name : Shweta Salwan
Dear HDFC Bank,

My name is Alpesh Amin
Customer ID : 36659912

Problem : INTER-BRN CASH CHG INCL GST Charges Rs.295, please give details of this transaction

please solve it on priority basis
Dear HDFC bank
My name is Rakesh masih
Customer I’d 73924006

Problem : INTER-BRN CASH CHG INCL GST Charges Rs.654 on 22 August 2022 please give details of this transaction
Dear The greatest HDFC bank in the world,

My name is : mohd ufran khan
Customer Id :[protected]

Problem : INTER-BRN CASH CHG INCL GST charges 885rs

Challenge : Solve my query and call me back before end of day by tomorrow to prove my first line in this message is correct.

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