HDFC Bank Complaints & Reviews

Today morning I am going to HDFC bank Mithapur for my damage ATM cancel & new debit issue so in bank person close my both debit card when I go back to manager said your r close your card because that bank person apply online by my account so banker r why login my account and I give him my ATM last 4 digit also before applying my coustmer no 47864806. Last digit of my damage debit card 0364 please quary as soon as possible
Hanif
[protected]

Hey, i would like to register complaint against one of your employee, her name is nazreen antalia, lower parel branch, hdfc ltd. I feel like being cheated by her, as i told her to reduce my home loan emi instead she reduced my tenure period. I was very clear with her to reduce the emi and she agreed for the same. While making the part payment of my loan amount she has reduced the tenure period rather than emi. I have lost my trust on your good bank just because of this incident, i would like to request you to take strict action against her, so that such incident is not repeated with any of the other customers.
I feel that she has done this cheating to act smart and it's not an error.

Dear sir,

Amount inr 999 is deduct from my a/c without any reason on date 25.04.2017

Name: sunil kumar anand
A/c no : [protected]
Branch : noida sec 50 - uttar pradesh
Ref no :[protected]
Narration : net pi to hsl sec a/c

Please confirm the reason and refund the same amount

Regards
Sunil anand

Dear sir,

With reluctance i have to draft this email informing hdfc bank about fraudulent transactions happened from my account no : : [protected].

With respect to above subject, today i received call from hdfc bank from tel no:[protected] at 14:35 and they informed me that fraud multiple transactions occurred from your account..

I urge to pay your kind attention and look in to the matter of fraud transactions occurred of rs. 15000/- from my debit card and rs.8000/- from my credit card which occurred without my knowledge.

I request you to proceed for the same positively and do the needful at the earliest..

Regards,
Manish shah
M-[protected]

Hi i am chayan das a minstry of defence employee. After sending e-mail on31/05/17 about cancelation of insurance plan, but today company send a message about processing my smart emi with interest and service tax, cess etc. I want to know why you are so enterprising about my insurance. So i repetedly remind you that i donot need this policy please cancel it and refund money

I am very old customer of hdfc bank and also using cr card of this bank but now i have cheated from them as in my last bill cycle have paid full amount of my out standing bill and asked to customer care to close my card but they have send me again bill of rs 3139/- in the name of finance charge, so i had call to customer care and raised my complain with ref# [protected] but they are saying your card is still running so you have to pay this, now tell me where is my fault. I already give this feedback to my friend circle and office colleagues and asked to withdraw hdfc cr card as they are just trapping to us to generate money for long term.
Now pls advise what best action should i take.

Dear sir/madam, i have mailed you before this email regrading my compliant but the problem was not solved. I request your bank to give me consent letter for take over of my loan by boi bank but chandrapur branch is not cooperating with there customer. I have availed housing loan from hdfc ltd chandrapur branch i additional loan which your bank is not providing and they denied.So i have applied in boi bank.For take over of this boi bank needs a consent letter from hdfc.I have visited several times in hdgv but they do not co operate with me.Also boi bank sent a take over letter but they refused to accept and receive.

Last time i gave email concerning my compliant your answer was to contact ravindra waghmare but he was not having any interest in resolving our problem
i request you to look in to matter else i have to go to consumer forum for this matter.Expecting your kind co operation regards navnath derkar [protected]

Today i withdraw 1000 rupees in sbp atm aliganj about at 3 pm but atm machine is not pay 1000 rupees but deduct 1000 rupees in my account so please help me for refund my deducted money. Because i try many time on customer care number but number not connected i was helpless that time. So please help me for refund my 1000 rupees in my account.
Thanks & regards
Ranjeet sonker

I'm murali krishna working at axis bank recently am applied credit card in hdfc card was approved nd dispatched received by 30th may by eod got a msg card was inactive then i call to cx care they said card was approved by mistake i dnt know y i need proper explanation abt that so pls provide a proper explanation my civil is good nd my salary is 17500 nd all field verifications is done card no [protected]
Regards
Murali
[protected]

Respected sir, am Ravinder kapoor s/o. Sh. Sardari lal kapoor editor kapoor patrika news paper. My hdfc ac. No. [protected],[protected] and [protected] an Pb customer of your bank. Sir today am deposit one check in bank at 3.45pm, bank main gate is closed and i knock the door from atm side. The guard open the door and other person bank inside but the guard dont enter the bank and missbehave with me. Bank manager and other employees see me. Am feel insult off this. Am journalist and also employee in pspcl. Kindly settled my harrasment and action against bank. Thanking you
RAVINDER KAPOOR
KOTKAPURA DIST FARIDKOT
[protected]

To update my food card phone number i tried calling customer service.

They given 2 options:
1. Send a mail to hdfc email id. (Email id they said over phone call)
2. Login and update through www.hdfcbank.com food card login. (They sent temporary ipin through mail to login)

When i tried to login, it always reports check user id. User id is card number and ipin generated and mailed to my gmail id.

Then i was sending mail to foodcardsupport. [protected]@hdfcbank.com, which is given by customer care. But google mail delivery system says no such user.

Just update my mobile number i was reaching here and there, even at the end it is not solved. Is there any other way that i can update food card mobile number??

An amount of Rs, 1299/- is debited to my HDFC credit card no. [protected]without my authorisation for the debit. I do not know on what basis you have deducted and offering me this one assist for my cards. You are required to refund me that back immediately. I have already lodged a complaint with one assist query number is 2027210. I need the credit back immediately. I never knew that hdfc credit card allows anybody and every body to debit the customer's credit card without written authorisation. IF this is the fate of my credit card, I request you to cancel my credit card immediately

Hello i am getting calls for getting job at hdfc bank they are demanding rs.2600.

Paytm no. [protected]
Hdfc [protected]
Ifc code 0002732
They have told me to send money in this account. Please check the account holder details and do the needful. I also got letter head from hdfc bank stating the job offer for rs. 2600 for the same.
They are calling me and convincing me that i ll get job of rs.32000 pm. When i checked hdfc site i saw it is a scam. U have account details as i have shared it please do something for the same.

Hi, I have Hdfc credit card since 2006. I was a good customer so they kept upgrading my limits.
I'm suffering from many chronic ailments for about 8 years which resulted in me unfit for work. I left job about 2 years back and have high medical expenses.
Since 2015 my payments became irregular because of no employment. However, I tried to make the payments whenever possible. I explained the matter to the telecalling deptt and explained the matter. They were insensitive, harsh, target is their main concern. They had no humanity at all. I tried to pay off as much as I could but it was impossible due to huge hikes in interests each month. They don't want to settle at all.
They called for settlement where they asked for an exorbitant amount. I told them that I had already paid many times more than I used but it never ends. They were forcing me to use the card by making full payment. They called used abusive languages. I was very sick in 2016 hence, I stopped accepting their calls.
My friends and family was ready to lend some money to end this matter once and for all so in Feb' 2017, I sent a registered mail to HDFC main branch office in Kolkata to pay onetime settlement amount and end this abusive relationship with HDFC for ever.
They sent me a letter from Lok Adalat in March' 2017. I was hearing and reading a lot of extortion behaviour of Hdfc bank. People said they are employing goons and they are extortionists. A relative of mine had agreed to represent my case. She stated my condition and the amount we can pay as one time payment. Hdfc bank lawyer said he will get back to her and took her number.
Instead, the next month(ie. April) onwards, I started getting calls from Hdfc recovery agents from different numbers. They had no idea about all these developments with the bank. I explained them the scenario and offered what I can pay. They kept calling repeatedly inspite of me telling them that I was unwell and I need rest. They were forcing me to immediatly pay the entire amount and use the card irrespective of my problems. They said they will backlist all the members of my house so that no body can ever get any loan.

I requested for their email address which they did not give. The caller gave pseudo name. They will not fix any appointment in their office for negotiation (I doubt they have any office). They only want agents to visit my house for negotiation. They would not also send emails or mails in this regard. I strongly refused against it. They threatened me and used obscene languages. I filed a GD.
This month, ie, May'17, I received a letter from a settlement partner of HDFC to meet them in office this month for settlement. I was ready for it. However, 5 days before the said meeting, the goons in the name of recovery agent appeared and started harassing us to the utmost obscene way. They had no idea about the mail from Hdfc. They wanted the money that very day and they created scenes and said they will do so till entire amount is paid. I told my situation and quoted my amount that I can honour. They were not ready to compromise. I told that they won't go to court or allow me to reach the court. The amount has to be closed by May'17 itself. They said they have nothing like customer distress policy.
I raised the issue to the notice of Hdfc bank main office branch, Kolkata. I received no aknowledgement mail from HDFC. I sincerly co-operated with the bank.

I settled with Sbi credit card with only one mail and a phone call. I received settlement letter from SBI within 3 months though I started conversing with HDFC much longer before talking to SBI.

I'm stuck with this inhuman unprofessional bank, HDFC Bank for many months now.

My observations, which I'm sure many will agree, are-

1)This bank seems to have the culture of collecting money even from the dead.
2)They never send aknowledgement mails on receipt of registered mails.
3)There is serious lack of communication between departments, even if they are related to them.
4)This bank is governed by the policy of only extorting money by threats and by goons who work under the direct payroll or contractual role or under the payroll of other agencies in the name of HDFC.
5)The goons under the cover of recovery agents use pseudo names to avoid identification.
6)The recovery agents/ goons presents misinterpreted/ doctored reports of the customers to the bank.
7)When they see they are not getting what they want, they use threats, misinformation, obscene, abusive languages.
8)The bank officials are aware of these things. They give shelter to these goons.

Hello,

I have defaulted some 8-10 EMIs on my PL, however, upon no response bank employee called my family member that is okay, but he shared my loan details with him, which I feel is a breach of privacy and willing to take a legal action on the same. I agree that I am a defaulter and bank has the right to take action accordingly, but does it give anyone from bank a right to share my loan details like amy overdue amount and EMIs I have defaulted?

Kindly suggest

Myself tamanna sharma d/o suresh sharma, wanted to register a complaint that one of your agent had collected supportive documents from me to apply for hdfc snapdeal credit card. That person name is mangal and his contact details are [protected] who had stopped answering my call after collecting the documents on may 19' 2017. That person had carried all my required documents that he may misuse or may also issue credit card on my name and can misuse that, circumstances could in any way. I request to the bank to kindly close such request if ever generated on my name. Humble request to kindly help me out and help to others as well who may get trapped by this spammer. Here i am attaching my pan and adhaar card for your info, apart from that my bank account statement and employment proof is with that guy only.
My contact detail is [protected], kindly get in touch at the earliest possible.

R. Subarani hdfc a/c no: [protected] சாய்பாபா காலனி, nsr road கிளை, கோவை.கடந்த 2011 ஆம் ஆண்டு முதல் hdfc வங்கியில் account வைத்து உள்ளேன். தற்சமயம் hdfc வங்கியின் மிக மோசமான சேவையின் காரணமாகவும் மற்றும் பலவித பிரமிக்கத்தக்க கட்டணங்களாலும் வங்கி கணக்கை முடித்து கொள்ள விரும்பினேன்.கடந்த மூன்று மாதங்களாக மிகவும் அலைக்கழிக்கப்பட்டேன்.
25, 000/- classic a/c-ல் இருந்து 10, 000/-க்காவது மாற்றித்தாருங்கள் என்று கூறினேன்.அவர்களின் விளக்கம், கீழே இருந்து மேலே போகலாம் ஒரு முறை சென்று விட்டால் மேலே இருந்த்து கீழே வர முடியாதாம்.10k முதல்1லட்சம் வரை minimum balance என்ற முறையில் தான் வங்கி நிர்வாகம் செயல்படும் என்று தெரிவிக்கிறார்கள்.
முன்பெல்லாம் மூன்று மாதங்களுக்கு ஒரு முறை minimum balance முறை கடைபிடிப்பார்கள். என்னால் ஒரு மாதம் இல்லை என்றாலும் மற்றொரு மாதத்தில் maintain பண்ண முடியும்.இன்றைய சூழ்நிலையில் மாதம் மாதம் என்பதெல்லாம் என்னால் முடியாது.இதை உங்கள் வங்கி வாடிக்கையாளர் சேவை பிரிவில் உள்ள அரை மெண்டல்களிடம், முட்டாள் மேலாளரிடம் பல முறை தெரிவித்து நேரம் தான் வீண்.
இதன் பின்னாவது நிர்வாகம் உடனடி நடவடிக்கை கண்டிப்பாக எடுக்க வேண்டும், எடுப்பீர்கள் என்று நினைக்கிறன், பார்ப்போம்...

இப்படிக்கு,

R. Subarani.

At aurangabad mh i had take loan for aprox 30 for two wheeler frm hdfc bank, and loan got over in 2014 amd till date i havnt received noc and now i have sold the bike and when i went to bank to demand noc they want to charge 500rs... Which is not right, its not abt money but they are like robers, and the lady at the bank was really stupid n rude, seems like uneducated and she says we dont care i[censored] dont take loan frm this bank... And im a customer of hdfc bank since more then 10 yrs. Contact me plz on [protected]

Dear Team

We have taken personal loan in rani gunj branch. The payment for this month has been delayed for a period of 25days.
We were out of station and couldn't be able to respond to your calls. We were trying to reach you since 3days for clearing the payment as the payment through online is not happening.
Today morning one of your Call center executive have called us. I informed him to send the executive for the payment. His conversation towards customers was very harsh and reckless.
This is not the first time happened with your Call center Executives.

Executive Name : Mohammad

Dear sir,
This is infom you that today in morning my debit card no.41602103xxxx7653
Manvinder singh SB No[protected] at 4.36.50 AM Rs 5200 detected from my account i have nor purchesed any thing from itune.com and 4.49 am missed call from[protected] i call at 5.06 am but no reply this is reqused to you that please refund my money.
Thanks
M.S