[Resolved]  HDFC Bank — Amount held by bank

Hi there my name is Mohammed Zubair

Refunded amount 4820rs REF[protected] from my loan account number 8203731 to my savings account number [protected] now that amount is held for MAB charges which is 4500rs for non maintenance now I can't use the amount for my emergency...the refund amount was supposed to be deposited to my another HDFC savings account number [protected], but they intentionally refunded amount to the account which has negative balance, for MAB charges recovery they gone this cheap, I request to waive off MAB charges levied in my account [protected] and release the amount held for MAB charges recovery im need of money I need my money back, if my problem remains unsolved I'll close my HDFC account n will ask even my family and friends to close their HDFC Bank accounts

Now I want my money back in my account number [protected] where amount was debited or refund it back to my loan account 8203731 and waive off MAB penalties levied in my account [protected] or close my hdfc account I'm Fedup of this bank worst bank ever
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Aug 3, 2021
Complaint marked as Resolved 
Got my refund, I would like to thank Mrs Gayathri Kuruba from Yeshwantpur branch bangalore for all her efforts made in resolving my issue, I sincerely appreciate your time and the attention needed to resolve my issue . Thank You So Much,
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2021
HDFC Bank Customer Care's response
Dear Customer,


We sincerely regret the inconvenience caused. This is not the experience we want you to have.
We confirm that we have responded to you vide interaction number[protected] on July 27, 2021. Request you to write back on the same email ID.



-Zubin

HDFC Bank Customer Assistance
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