[Resolved] HDFC Bank Bank Credit Card — continuous phone calls

rahul bodhankar

from Chennai, Tamil Nadu

Address:

431005

Dear sir, i m residing in aurangabad, i m in event management & carrying hdfc credit card since 10- or more years.. There is some business slags going on thats why unable to pay dues on time.. Several times i have communicated & did the payments.. I dont know who is making calls, but today i met with an small accident while driving my car due to unstoppable phone calls, i m requesting you to kindly take some serious action against these element who may not have dra no

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Mar 29, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to clarify that, payments for at least the minimum amount due needs to reach the bank within the payment due date to keep the account active. We take this opportunity to clarify that the bank was not in receipt of payment towards the minimum amount due since Jan'18 statement. In view of the same, our bank representative had contacted you at the numbers recorded with us to communicate the outstanding and facilitate payment towards the same. We assure you that the contacts were established only to ensure that your card account was active and available for your usage. While we have explained the circumstances as above, we regret the inconvenience caused to you.

-Manoj
HDFC Bank Customer Assistance