HDFC Bank Complaints & Reviews

I pay my credit card bills regularly way before the due date, however this time i was busy in some engagements and couldnt pay the amount in time.
I had an some outstanding credit to be paid by 8nd feb.
I was charged a late of 400 rupees on this amount on 9th dec which is highly unjustifiable. I have paid the complete outstanding amount to avoid any further charges by the bank.

Also there are some other charges that are levied in my account, which i believe shouldn't be.
Igst
Billed finance charges

Again i have not purchased anything in the month of feb and march so far but i got a bill of 1988.0 rs. I dont know from where. I am not going to pay this charge.
I tried calling to cc customer care but i couldn't manage to talk to anyone. Please call me...

Please do the need full asap because my payment date is 5 april. After that again they will charge unnecessarily...

Please provide information about these charges and also revert the fees that have been levied.

Respected sir,

I. M dv raghavulu, i have a credit card from your hdfc bank.

Sir, today (17.3.18) i searched in online about payzap customer care number. At that time one of the number is displayed ie; [protected]. So that i called the number after lifting the call the person introduced that "im payzap customer care executive, kindly tell your problem.

At the movement i told my credit card number and cvv also. After few minutes i lose rs.9, 988 (Credit card amount) + payzap amount rs.5, 500 total rs.15, 488/-amount are losed in my credit card and payzap.in this juncture i dont have received any otp by my registered mobile number.

My credit card number ; [protected], exp.05/15 & 05/18. (Card blocked).

My mobile no ; [protected] (Pls. Call after 6pm) my mail id ; [protected]@gmail.com

Sir, my kindly request you to please process my complaint and recover and add the said amount at the earliest.

Regards,

Raghavulu.

Dear team,
Subject : (For complain against cust care misbehave of cust care staff mr ankit and refund the cradit card deducted 1973 extra charge)

I am a hdfc bank credit card holder please refund the cradit card total extra change 1973 rs. And i am very disappointed due to call conversation and i am not interested about this service and i need more justification on this. Refund the as soon as possible. This is really ridiculous. There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended senior call. I was very disturbed by the behaviour of the customer care staff
Please update on the status...

Regards
Awdhesh yadav
[protected]
Cust i'd[protected]

I have applied and paid for hdfc fastag in the month of jan18 and i got the message alert with my customer id & wallet id on 08th jan18, but still, i have not received the rfid tag and i am not able to reach the customer care number which is always in busy status i am not sure to whom can i reach to get the tag.

Application reference no. Is hfr022952
Customer id:[protected]

I have already sent an email to hdfc. [protected]@sahaj.co.in, but have not received any response yet.

Hdfc bank has deducted 1200 rupees on march march 15 stating ' you have been deducted 600 for non maintainance of minimum balance in jan and 600 for non maintainance of minimum balance in feb. This is so unfair to deduct money in march, without any prior intimation in jan and feb. Please do take a look and do something to resolve that issue. These type of issues are irritating me a lot these days.

Dear sir,

I had taken policy no. (Hdfc life assured plus classic plan) – 19921968 in the name of manish dutt for the amount of rs. 50000/- (Payment made on date –[protected] through online payment receipt no. - [protected]).
And in the initial telephonic conversations with hdfc life employees they said that had to make single payment. And commitment was made to provide medical voucher, welcome kit with bond papers and 20% cash back as well as benefits.
On 10 jan 2018 after policy premium payment made i came to know through your employ that new policy has been generated in an agent id. But in telephonic conversation they committed me to generate policy in direct hdfc life behalf. When i have come to know this thing then i give the cancellation request to the person (Mr. Raghav mishra) who booked my policy and he give the cancellation no. – cn22634801e dated[protected]. But till to date i have not received any hard copy of my policy bond or my payment received back.
For any information about my policy and in branch the people are sitting they do not have any information or they do not want give exactly information to client for their policy status.
I also working with mnc and such kind of negligence behaviour from the hdfc life branch staff making to feel unhappy with services of your esteemed organization. As they, miscommunication with customer and all necessary information they are hiding.
Last 3 month still i am not having any hard copy of my policy only received one pager on my mail id.
Kindly refund my money or i will complain in consumer court for miss communication and for not providing necessary documents.
And last i have only option to logged complained to ombudsment.

(Concerned persons for this policy hdfc employees are mr. Joshana (Hdfc employee) – [protected], mr. Raghav mishra (Hdfc employee) – [protected], mr anand – [protected])

Regards
Manish dutt
Contact no.- [protected]

I have had a credit card with hdfc bank since 2008. Recently, my card was misused, which cost me rs.169. I was told to send a request for this to the chennai address so that the charges could be reverted. This means i should spend more money to get something waived that i didn't use, despite reporting and closing card within 2 hours!

Anyways, i gave up, and i requested that my card not be closed, and be put on hold, until i request a reissue of the card. That was not done, and i was issued a new card, and was charged rs.100 again for the reissue, without my permission.

I still had some faith left in hdfc bank and its services. Now, i have changed my address temporarily, so i asked one of the customer care guys to tell me what my options are. He hold me that i can request the manager of the nearby branch to send an email to hdfc, requesting that the new card be delivered at the branch itself.

I visited the ashoke enclave, faridabad branch this morning, and i was told that they cannot do it, and this is not allowed due to security restrictions. How much harrassment will i take? I was again asked to cut the card, which i did like 2 months ago, and send it to the chennai address. I have to write an application for this, meaning waste my time, my resources, my energy, on a bank that does not care at all for its 10-year old customer.

I am a customer of your bank and i lost my atm card, i blocked my card. So i need a new debit card when i go to in my branch joya amroha, uttar pradesh every employee of your bank not giving the right answer and i was very disturbed by the behaviour of bank staff and they not give me the card and also give me a suggestion to close my account in this bank so i am not happy with your service and i want to close my account in this bank.

I am a hdfc credit card holder. The bank has auto deducted rupees 1899/-on date 13/3/2018 from my credit ending number 6708 without my concern. I don't want this membership. I am not interested about this service and don't any more. Please cancel my membership and refund to this debited amount of rs 1899/-
One assist relationship number:-1707175
Name:- selvam. S. Pillai
Credit card ending number:-6708

Please refund my money which was deducted from my hdfc credit card with reason "one assist mfee" of rupees 2, 999.00 charged on 13/03.2018. This was charged without my knowledge and i did not enroll my credit card for this one assist plan. I have often received email from one assist for enrollment but i never enrolled it for. I need more justification on this. Refund the as soon as possible. This is really ridiculous.

I have the negative balance -4700. Already got deducted rs 2000 from saving contacted phone banker but asked me to pay for low balance. I can't pay that much money, ready to maintain the balance. I was not aware of this process. I tried to negotiate but didn't get any positive feedback. Now i either have to pay or leave as it is and don't get back to account till there's any change in process by government.
Mo.[protected]

I closed my hdfc personal loan on 27 feb 2018. Bank deduct 25660 excess amount as an emi on 5 march 2018 and refund only 17842 on 8 march remaining 8198 rates is charged against my hdfc car loan. Also again 8198 charges from my bank account as car loan emi now my excess amount of rent 8198 is not refunded by bank. Today is 16 of march and i am calling them again and again for refund but no response they are again asking for 7 working days for refund.

I have received verification calls to my office desk, verification got completed successfully, when i checked my status i saw this msg online as 'disapproved' application

Reference number :[protected]n1

Status:- disapproved

Remarks:- a format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

What the hell is this,, when i never got any letter, how could they say that they sent a letter?

I saw the status and understand which is got disapproved due to not responding the letter copy which is sent from you for me. Let me know which address you sent the letter, because i didn't not any letter copy from hdfc bank.

I already wasted 10-15 days on it... For god sake tell me the reason so that peacefully i can choose credit card from some other bank rather than wasting my time on this.

If i am not eligible for credit card please put back my all document that i had been submitted to your executive.
Suraj prakash
[protected]

Because of insufficient amount on emi due date they hold my account balance, first time i did this mistake i agree. After 2 days i paid that amount. Almost 9 days over still bank holding my amount. Yesterday i went to hospital n i had an mri scanning but i can't pay the hospital bill because i can't draw the amount... This is how hdfc bank treating customer. So many times i called customer care and i requested to release my amount, nobody responding properly... Am very sad about this service..

My wife have salary account opened by company... After 1 year she quiet the company... Immediately hdfc bank converted her salary account into personal without any intimation and now they started charging for not maintaing the minimum balance... Actually last 2 years we both are in out of station when we came back to india and check the account balance is shows in negative amount... Called the hdfc customer care to close the account but they asked us to visit respective branch... It's very worst service... We are not ready to pay the amount charged by bank since if the account is idle for many years they have to close it instead of charging... As per the rbi rule, no were mentioned for personal account to goes till negative amount... So please close my wife account...

Name: shankarnarayan javali

Mobile no.: [protected]

Policy id: 15934863

Policy name: hdfc life sampoorn samridhi insurence plan

Policy taken: 19 march 2013

Policy term: 5 years

Policy maturity: 15-march-2018

* above i have provided my details, this mail regards that there is the difference amount which i am getting after the policy maturity.

* the moment when i logged into this policy the hdfc guy as assured me (Please see the attachemt in this mail, what-noted. Jpg) somthing, this is total different what i am getting now.

* i have paid the policy rs.1, 28, 000 — (12, 800 (Half yearly)*10=1, 28, 000

* now i am getting rs.1, 31, 000 as my policy return, the difference amount which i am getting only rs.3, 000.

* for getting rs.3, 000 of return do i need to wait for 5 years?

* first thing hdfc guy as misguided me (Assurence return given in brochure is rs.94, 418, calculated like rs.50, 000 cash back + 30% of avg return on my investment).

* no proper refernce from the hdfc people.

* sure i am going to rise this complaint in "insurance ombudsman", i have proof of what hdfc product seller told.

Finally, i met the hdfc life manager mg road, he said he is helpless in this, write a mail and get the reply from the hdfc service he said.

Please i am requesting, take the initiate in this and give me the proper benifit.

If you need any more inputs on this i am ready to help you. Please get back in this mail.

Hi i am a credit card holder of hdfc ending 0788

I did not get any call from your one assist executives to activate one assist membership. But one assist membership fee of rs 1399.00 has been debited from my hdfc credit card ending 0788

I would kindly request you to deactivate this one assist membership and refund my money back to my account.

My details are given below,

Name :nadeera a
Credit card no: 0788
Registered mobile number [protected]
Relationship number is 1813067

Regards

Nadeera a

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3363 without my concern on date:13/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs. 1399/-

Name :- jovesen varghese
Mobile no. :- [protected]
Credit card number ending :- 3363

Hdfc blocked my account for non payment of credit card due for two months. However i have paid the minimum amount due 8676rs, 15 days back. Still they are not releasing the amount in my bank account. Now they have sent next month bill to pay. I am trying to contact the collection department in chennai but they are not responding to my calls.
Total outstanding due is 48524 i paid the minimum due 8676 rs.
They blocked 30000 in my account and its still showing -18000.

If hdfc is not releasing the account i am not going to repay the rest of the amount.
Hdfc credit card collection department is the worst and unprofessional deprtment i have ever seen.

Dear sir,
I am very disappointed due to mail conversation and received messages regarding dispute case with ref. No [protected] amount deduction rs. 695 on 26 may 2017, i have already sent the mail regarding card holder dispute form two times, although i received mail to send the dispute form & transaction evidence,
Kindly request to check properly or improve your system. By sending your mail & messages that show improper planning to manage the dispute cases.
I have logged three dispute transaction
Amount transaction 1 (Ref no [protected])
Thebiocore.com rs. 10674
Visit the website & also filled the card number only & i have no complete the order, but message received at 10:40:55 on 26 march 2017 regarding transaction amount detected & same time i complained without otp & password, how can be possible the transaction was successfully.
Amount transaction 2 (Ref no [protected])
Slimlivingclum.com rs. 695
No order for the above transaction, but message received at 10:41:37 on 26 march 2017 the transaction was done as above.