HDFC Bank Bank Fastag — hdfc fastag - welcome mailer not received

Address:Pune, Maharashtra, 411046

I received the hdfc fastag from my car dealer 10 days before the earlier deadline of dec 1st. Haven't received the welcome mailer yet from hdfc in email or on phone, and so not able to register or recharge fastag. This is very annoying, since this is an unnecessary compulsion and on top of it the implementation is flawed.

My fastag barcode is [protected].

Please resolve and send welcome mailer asap.

Gaurav karkhanis
[protected]
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Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
this is my second comment for the worst customer care HDFc fast tag. if anybody want to take tension in life after getting HDFC fasttag then buy this . This is purely non customer friendly bank. Nobody pick the customer care no .i buy two tags in different names but i get same wallet no and customer Id. How to recharge the fast tag, HDFC site is not working. No reply from bank side.
I am customer of HDFC credit card since 14 years but now i feel this was my biggest mistake to buy fast tag from HDFC.
ICICI and paytm are good options to buy fasttag.
[protected] is junk no and since 22nov . they never pick my call . i try more than 100times but all rubbish.
i usually cross the toills and now i am worried how to pay, how to recharge .
because i have two cars in different names but HDFC send me one wallet no and one customer ID.
point2>>>>> one car in my name
#. second, by mistake i get wrong name .
iam trying to contact customer care to correct this name but they not pick the phone .
MY HUMBLE REQUEST ..DONT BUY HDFC FAST TAG.
THEY JUST COLLECTING MONEY and AFTER NO customer service .
jatwinder grewal [protected]

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