[Resolved] HDFC Bank Bank Fastag — two months after applying for fastag also not received fastag

girish bharadwaj

from Bengaluru, Karnataka

Address:

560102

With reference number hfr109938 i had applied for fast tag in hdfc fasttag online portal. I had submitted required documents after consulting consumer care. Even after that i have not recevied fast tag. Yesterday when i had called for cancellation they have recharged fast tag which is not even dispatched. Also hdfc fasttag team has done recharge of fast tag with 200rs and reference number is[protected]. This needs to reversed, because application which is applied on march 25th they are trying to process yesterday on may 28 2019. According to hdfc fasttag within 7 working days they process application. Due to this delay i will need full refund of 500rs from hdfc fasttag team.
Regards,
Girish

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Aug 6, 2021

Complaint marked as Resolved

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. Kindly note that your application has been processed and the tag has been dispatched to your address on May 30, 2019. The shipment will be delivered to you within 7 working days. We request your patience in the interim. For any further assistance, please contact FasTag helpdesk at[protected].

-Nadia
HDFC Bank Customer Assistance.

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Your Tag has been sent to your mailing address by DTDC Courier AWB number Z00224327 on June 01, 2019. You will receive the same within 7 working days from date of dispatch.

-Nadia
HDFC Bank Customer Assistance