HDFC Bank — Bank - wrong service charges/ excess charges

Address:

Pune, Maharashtra, 411014

I have saving salary account number [protected] with hdfc bank which they have deducted unwanted charges from my account without any intimation and notice due to which my monthly personal loan ecs amount 2745 had bounce, which was transferred from my icici bank on 3rd of march and ecs date was 4th march. Now i am receiving follow-up calls from personal loan department that i need to repay again my ecs amount 2745, which am not going to pay until my bounce charges are going to get back from the bank. My friend have transferred on-line 1000/- from his hdfc bank on 22nd march 2016, when i went to bank with cheque to withdraw the amount again, they have deducted this amount, in fact, i received an sms that balance amount in account is 1000/- all i can say is that bank is not bothered to inform or intimate why they are deducting unnecessary charges from this account, however, the bank have all my communication details updated in they records. Mobile no.[protected] and my email id z. [protected]@zensar.com. This is my hard earn salary which i cannot afford to repay any amount twice, i hardly get my salary 38000 out of which i have to pay house rent, school fees, loans and other household expenses. I look forward to your reply and a resolution to my problem. I will wait before seeking third-party assistance. Please contact me at the above e-mail id or by phone sincerely. Zulfikhar ahmed hussain.