[Resolved]  HDFC Bank — Blocked account taking long time to be released

I tried to make a transaction from my bank account. I received a call from customer care about that transaction.customer care has considered it as a fraud and blocked my account. But i had called to query not to block my account, but the customer care person blocked my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

I visited bank to enable my account and net banking and a debit card. They asked me to fill a form. I did. As per them i will get my net-banking credentials in next 7 days. Since there was no response I went to the bank again and was asked to write a letter regarding the below . So I have given 2 requests to my bank. Its almost 15 days and i have not received any message/mail from bank end.
Now my account is still locked and I am unable to pay all my bills and meet out my expenses.

I am not sure on whom to contact again for this request.