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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32919
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18418
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HDFC Bank reviews & complaints page 202

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L
Lakshay Pandit
Sep 20, 2021
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Hello sir, I opened a salary account 15 days ago, it is activated, I am able to transact money, KYC status is also Y.
But I didn't get any welcome kit yet.
Account number:[protected]
Cust id:[protected]
Branch:- Sector 21, Gurgaon
Oct 24, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have.
We have shared your comment with the concerned team and our officials will get in touch with you by 23.09.2021. We request your patience in the interim.

-Anay
HDFC Bank Customer Assistance
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    H
    Himanshu_Jain
    from Hyderabad, Andhra Pradesh
    Sep 19, 2021
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    Credit card application pending 21I[protected]S3 name is himanshu jain contact number [protected] pending and showing status is in process from 15 days kindly look the matter .
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      Sep 19, 2021
      Resolved
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      Resolved

      Address: Mumbai

      I have been duped by a man calling himself Vikram Chauhan, having mobile number - [protected], who has taken Rs 3 lakhs from me towards foreclosure of my 10 years insurance policy. Also he has demanded an extra amount of Rs 1.6 lakh. I have already paid him Rs 3 lakh in good and blind faith. Please take the necessary action against this fraudster.
      Oct 21, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 19, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        G
        Geet Bhatia
        Sep 19, 2021
        Resolved
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        Resolved

        I have loaded 659 rs to my payzapp wallet and money is debited from my credit card and not added to my payzapp wallet and in recent transactions its does not show any things kindly make it solve.

        I am very disspointed with this app.

        Payzapp No-[[protected]]
        Nov 3, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 20, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret this. Please provide your registered details and issue details by going to this link http://bit.ly/2aJ9wGW. Do mention ref ID PZ[protected] in the comment box for us to investigate and revert to you on your registered email ID with a resolution.

        -Anay
        HDFC Bank Customer Assistance
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          A
          Akash Manna
          Sep 19, 2021
          Resolved
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          Resolved

          E-Mandate Cancellation

          Hi I got a message that ACH Debit mandate registered for Rs. 60000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX43365 for Razorpay software pvt ltd with UMRN No.HDFC7010109*********.

          Please cancel this transaction immediately. I didn't Authorize this transaction....
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          R
          Rah1987
          from SURAT, Gujarat
          Sep 19, 2021
          Resolved
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          Resolved

          Low severity memo present

          My account with customer ID: 70832981 has been blocked for any debit transaction indicating a low severity memo present. I have not been given any intimation by email/postal/sms of any sort about the problem beforehand and HDFC bank simply just froze my account for any debit transactions as well as account statement generation. This is unacceptable as I am unable to spend my money when in need. I have visited the home branch. As per them...
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          S
          Solomon Raju.T
          Sep 19, 2021
          Resolved
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          Resolved

          Address: kompally,ghandimaisamma mandal,malkaggiry distc

          I'm Salaman Raju.T

          A/C no is 096810***85233
          Narsapur Branch IFSC IS 0009086
          My account as a salary account why to maintain a minimum balance and release my GEFU holding funds immediately.

          Regards
          Slman Raju.T
          [protected]
          Oct 24, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 21, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by September 24, 2021. Request your co-operation and patience in the interim.

          -Anay
          HDFC Bank Customer Assistance
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            A
            Adv. Pathik Bhasin
            Sep 19, 2021
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            Address: Ambala cantt haryana

            SIR,
            I m registered HDFC bank account holder having account in HDFC bank, Ambala cantt( sadar branch) registered mobile- [protected], PATHIK BHASIN
            Mr Nishant Rastogi, # [protected] employee from Credit Card sales, Visited my office a month ago to issue/ execute Credit Card formalities.
            There he made several false commitments while signing the documents and issued me a credit Card.
            After a span of time 3-4 weeks i messaged him to update me regarding CC not delivered, he gave No response to my whats app messages.
            i messaged him again for the same.
            what attitude he shows me that you have problem in your address and thats my CC is on hold.
            is that customer duty to follow up his credit card or is it a duty of sales team to ask me for my address proof is its not proper?
            later he is showing me attitude writing that
            " you check your mail first"
            is that kind of reply your team responds to their customers & or this kind of behaviour your employees shows to customer after sales service.
            At first stage he writes Application is on hold.
            when i said cancel my application.
            HE SAYS ITS ALREADY CANCELLED.

            soo lenient behaviour towards customer and profession that HDFC bank ONLY knows.
            latter i have to block him on whats app .
            To take proper feedback and to know the exact issue i called him,
            NOW THE SITUATION GOT WORSE,
            reason being he started using foul language on call,
            what he states,
            that" tu hogga apne ghar ka vakil, hamari dikaat nahi hai credit card issue nahi hua" hawa mien naa udd zayada, jo karna hai karle.
            " hamara sales ka target poora ho gaya"
            cc chahiye toh dubara apply kardo.

            THIS IS THE LANGUAGE YOUR SALES TEAM USE.
            hats off to the employees.
            For evidence regarding messages and call details, i m attaching below screen shorts for your kind reference.

            please take necessary action asap as this behaviour is not acceptable at all.

            my communication Contact- [protected]
            +5 photos
            HDFC Bank customer support has been notified about the posted complaint.
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              B
              Basasist
              from Delhi, Delhi
              Sep 19, 2021
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              Resolved

              Fraud Branch manager

              Dear Management,

              Your staff name called Tushar Nigam who is handelling Old airport Road Branch, Bangalore.He is a utter nonesene person and who doesnt have any selfrespect in front of customers. When being a privileged customer of HDFC bank applied for mortgage loan and asking better rate of interest . He himself is asking BRIBE for giving better rate of interest.And ofcourse was asking life insurance business as well.How...
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              O
              orissamanoj
              Sep 18, 2021
              Resolved
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              Resolved

              Address: BOUDH ODISHA INDIA

              60000 INR deducted from my HDFC NRO account as ACH Debit Return Charges. hdfc bank each time 590 rs debit 110 time narration ach auto debit return charges why are you debit this charge my emi bounce but rbi guidance 3 month relif covid 19 and this really rubbish bank my situation very low till time and am not pay ach debit return charges without any action pls I request to refund this amount.
              Oct 25, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 19, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                C
                college physio friends
                Sep 18, 2021
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                Resolved

                Address: Hdfc bank pvt ltd

                Fraud of 50000happened to my credit card account on 7/92021.
                I have complained on registered toll free number within 15 mins of fraud happened.i also filled and mailed dispute form on same day as per HDFC credit card guidelines.i also got confirmation about refund of deductated amount on or before 14/09/2021 from hdfc credit card services. Than suddenly they turned back on 14/09/2021and asked me to give clearification weather the transaction was initiated from my side. I refuse there statement and i mailed again in details about how the fraud happened and transaction was not done from my side as well i never shared any credit card details or OTP password to anyone. I also fille FIRST INVESTIGATION REPORT AT PATAN A DIVISION YESTERDAY.
                As per my best knowledge as per RBI guidelines if we fill complaint about the any transaction fraud within 3 working days, bank has to refund money in full amount without any dispute so please do needful
                Oct 25, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 19, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  abdul_mukhtadir
                  from Aurangabad, Maharashtra
                  Sep 18, 2021
                  Resolved
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                  Resolved

                  Hi,
                  my name is Mohd Abdul Mukhtadir, i was your banks user.Recently i have closed my account, my account no was [protected]. I have done a payment from this account's debit card ending 4776. The account on which i had done the payment had sent me the refund on the same account through which i had initiated the payment, i even got message from your firm that, that money is credited in my account after i closed it.
                  My branch is not helping at all, and the account which refunded the amount showed it got debited from there side. please contact me as soon as possible
                  Oct 25, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 21, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have.
                  We confirm that the account is in closed status. Request you to contact the bank from which the funds have been transferred.

                  -Anay
                  HDFC Bank Customer Assistance.
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                    B
                    Buddhadev Mondal
                    Sep 18, 2021
                    Resolved
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                    Resolved

                    Address: Paschim Medinipur

                    Refund my money
                    +1 photos
                    Nov 1, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 19, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      C
                      chandu123jay
                      from Nagpur, Maharashtra
                      Sep 18, 2021
                      Resolved
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                      Resolved

                      I need loan amount of Rs.25Lacs but recd only 15lacs against close my old loan but your executive doing cheating with me l, DD disbursement of my old home loan account of near
                      344353 lacs another PL of 671103 in my hand got only Rs. 206697. BAJAJ Denied to take the DD of above said amount. So I want to return this DD to you and cancel above said amount loan.
                      Oct 22, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Sep 18, 2021
                      Updated by chandu123jay
                      Please tail me where this DD sent to you for cancellation.
                      Verified Support
                      Sep 21, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by September 24, 2021. Request your co-operation and patience in the interim.

                      -Anay
                      HDFC Bank Customer Assistance
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                        R
                        R213191
                        Sep 18, 2021
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                        Address: Kalkaji nehru enclave branch 0271, South Delhi

                        Reminder 3 :-
                        HDFC Bank
                        I am permanent emp, Manager HDFC bank.Branch manager sent me termination letter dated 8 sep 21 undersigned by business person. No bank process followed. Letter head of branch .No HR signed the letter. Kalkaji Nehru enclave branch 271 delhi

                        No warning or memo served ever in career. This is hw HDFC Branch manger & business manager people harassed me :-
                        Illegal Show cause 30 aug 21
                        Illegal Memorandum 03 sept 21
                        Illegal Termination 08 sept 21
                        HDFC Bank customer support has been notified about the posted complaint.
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                          I
                          inviajay
                          from Noida, Uttar Pradesh
                          Sep 18, 2021
                          Resolved
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                          Resolved

                          Address: Noida

                          Hi,

                          This is Ajay, I have take 2 wheeler loan in Noida, and It got completed in sept'2020 but I haven't received any NOC yet.

                          I am unable to reach customer care regarding this. they are not listening.

                          Please contact me @ [protected]@outlook.com
                          Nov 9, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 19, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            N
                            Nisanbara
                            from Bengaluru, Karnataka
                            Sep 18, 2021
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                            Address: Don no

                            I paid to someone but its field but not returned back
                            HDFC Bank customer support has been notified about the posted complaint.
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                              L
                              Lokeswary Guruvu
                              Sep 18, 2021
                              Resolved
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                              Resolved

                              Address: Hyderabad

                              I feel bad to complain about a repute bank, which doesn’t allow its customers to take a breath. They keep on calling atleast 10 times a day asking for personal loan requirement, credit cards etc.. Sometimes they call from landline numbers, sometimes through mobile numbers. This is disgusting. Ever after reporting many times, I am facing the same issue with them. Better I should end the relationship with that bank, atleast then I ll be free from these marketing calls.
                              +1 photos
                              Oct 29, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 27, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We request you to visit the following URL for register your mobile number /e-mail id for stop receiving marketing offers calls. https://bit.ly/3o7YLS8. It takes approximately 7 days to be in effect across all products. We regret for the inconvenience caused to you in this regard.

                              -Zubin
                              HDFC Bank Customer Assistance
                              Verified Support
                              Sep 27, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              In terms of the extant regulations framed by the Telecom Regulatory Authority of India (TRAI), unsolicited commercial calls have to stop after 7 days of registration under National Do Not Call (NDNC) Registry. This time period is considered necessary just to allow the numbers to get scrubbed from telecalling databases already under circulation. This time period applies for registrations made through our web-site as well, and a notice to this effect is available thereon. Kindly log on to https://bit.ly/3odkvvK to check the same. Your contact number << >> and email ID << >> were registered on << >> and we request you to allow the prescribed cooling period to expire. Thank you in anticipation of your kind understanding and forbearance in the matter.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                S
                                scshruti56
                                from Mumbai, Maharashtra
                                Sep 17, 2021
                                Resolved
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                                Resolved

                                Even after removing my number from their list, I keep getting multiple calls from HDFC everyday with different numbers. I am not even a customer of the bank or remotely related to the bank anyway. It is just complete mental harassment and torture. I want the calls to be stopped
                                Oct 25, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 19, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  P
                                  Parindian
                                  Sep 17, 2021
                                  Resolved
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                                  Resolved

                                  Address: HDFC Bank, Chennai, Thiruvanmiyur

                                  Hi Team,

                                  Rupees 2, 360.00 debited from my account on 16 Sep 2021 with narration "INTER-BRN CASH CHG INCL GST 080921-MIR".

                                  MOb No : [protected]

                                  Can you please check and update the reason for debiting the amount from my account.
                                  Oct 24, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 18, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience you may have faced. We have shared your comment with the concerned team and our officials will get in touch with you on or before September 22, 2021, with an update We request your patience in the interim.

                                  -Zubin
                                  HDFC Bank Customer Assistance
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