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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32898
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18416
Unresolved
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HDFC Bank reviews & complaints page 202

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N
Nelson Sanasam
Sep 17, 2021
Resolved
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Resolved

I had purchased a macbook air on 12 jun 2021 from Iplanet . Have not received the cashback of 6000.
Oct 24, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    S
    Sindhuammi Sindhu
    Sep 17, 2021
    Resolved
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    Resolved

    Address: Bellary

    Dear sir in the time of lock down period due to covid situation I am maintaining my balance in account but emi not deducted in my account so i have paid my 1st emi through phone pay via upi id still emi not credited/update to my to my loan account I have called collection manager ningappa several he was no response now my cibil score come down to 571 now I would like to go legal if your persons unable resolve my issue.
    My loan account no[protected]

    Thanks & regards
    Sarvana s
    [protected]
    Oct 23, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 18, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience you may have faced. Request you to write us using the URL https://bit.ly/3lIAoYy with your account number, Date & amount of payment, Payment reference number A bank representative shall contact you as soon as we receive this information

    We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC BANK Customer Assistance.
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      J
      Jay Dinkar
      Sep 17, 2021
      Resolved
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      Resolved

      Address: shop no 8 ground floor bhagat grandeur new link road opposite infinity mall malad west mumbai 400064
      Website: www.hdfcbank.com

      I had taken the mobile on the 31 august, its amount was deducted by me ₹ 29999 then due to the damage I returned this product, then on 8 september they initiated the refund of the product to me but I did not get the refund yet, they provided me the reference id Of my return product refund refrence
      (SJDXMW5T0000KSGLH8VN ) amazone coustmer said they refund my amount but bank not credited yet please help me
      +3 photos
      Sep 17, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Sep 17, 2021
      Updated by Jay Dinkar
      not credited amount by bank
      Sep 17, 2021
      Updated by Jay Dinkar
      not credited amount by bank

      Verified Support
      Sep 18, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before September 22, 2021 with an update.

      Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

      -Zubin
      HDFC Bank Customer Assistance
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        P
        PRAbab
        from Ranchi, Jharkhand
        Sep 16, 2021
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        Address: Circular Road, Ranchi, Jharkhand

        I am Babli Kumari, I have saving bank account in HDFC bank, Bariatu Branch, My saving account number is [protected]. I took Gold loan Rs. 145000.00 on 25/03/2021 from HDFC bank, Circular Road, Ranchi branch. My loan A/c number is 72982731. I paid full interest of 6 months on 25th March 2021, the 1st day of loan withdrawal. My gold ornaments have been returned on 16/09/2021 before 9 days of maturity. Bank took Rs. 146276.00 against my gold loan. I have already paid the interest 6 months in the beginning so there is no any logic to charge additional Rs. 1276.00 if I settled my loan before maturity date.

        It is my humble request to concerned person please look into this matter and help me so that I can get Rs. 1276.00 that is taken as additional charge.

        Looking forward for your cooperation.
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 21, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience you may have faced. We confirm our branch official Mr Anuj Kumar, has sent you an e-mail to assist you with your query on Monday, September 20, 2021 03:28PM .

        Please feel free to write to us using below URL further assistance

        https://bit.ly/3tZtPEk.

        -Zubin
        HDFC Bank Customer Assistance
        Sep 24, 2021
        Updated by PRAbab
        My issue has not been resolved yet as per my satisfaction. I approached to higher officer for his/her intervention.
        My 1st response on Mr. Anuj Kumar's mail is as below -

        Dear sir,

        Thanks for your response.

        As per my understanding it is not pre-payment issue. Actually the interest (Rs. 8700.00) till end of tenure for our gold loan has been already collected by bank in the 1st day of loan disbursal and it was not communicated to me that if I settle this loan amount before 8 days of maturity extra charge will be collected. Without giving this information charge has been deducted from my bank account. Settlement of loan after 8 days without any charge would be more convenient for me.

        I am not satisfied from your response.

        Requesting you please check the actual issue and resolve this.

        Looking forward to your kind consideration.

        Thanks

        My 2nd response on Mr. Anuj Kumar's mail is as below -

        Dear sir,

        My simple submission is that if you informed me before the amount deduction from my bank account I did not close my Gold loan. Waiting for next 8 days was not a big issue for me. After submission of my paper I was told to wait outside the bank. I was waiting for my number but suddenly I got message that this amount has been deducted from my bank account. Signature in the paper was taken after deducting the amount from my bank account.

        Your colleague told me that by mistake charge has been deducted from your bank account. When you come next time we will adjust this amount and now you are saying that everything communicated to me before closing the loan.

        I am a regular costomer of your branch. Hope you will do justice with me.

        Thanks

        My issue has not been resolved yet and bank is giving various arguments. Requesting you please look into this matter.

        Thanks
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          S
          Shubham Gunge
          Sep 16, 2021
          Resolved
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          Resolved

          Address: HDFC bank Mehkar

          Dear Sir mam welcome kit not received me please send welcome kit my address at. Karegon po Somthana ta Lonar dist Buldana
          Oct 24, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 17, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            K
            Kusharaj N R Nayaka
            Sep 16, 2021
            Resolved
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            Resolved

            Address: Bangalore

            Hai sir
            I am hdfc bank account holder, recently purchased two kerala lottery ticket through kerala lottery hub..by using payumoney ...but amount is debited in 399 RS from my account but not pay to customer plz check once i[censored] want i will share documents regards amount debited throgh google pay...

            Thanks
            Kusharaj N R
            Mob ..no ...[protected]
            +2 photos
            Oct 18, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 17, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Team MobileBanking
            HDFC Bank Customer Assistance
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Team MobileBanking
            HDFC Bank Customer Assistance
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            1 found this helpful
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              G
              from Suri, West Bengal
              Sep 16, 2021
              Resolved
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              Resolved

              Paid bill amounting Rs 2090 on 6th Sept, 2021 vide upi ref no.[protected] through paytm for electric bill (WBSEDCL) after scanning the QR Code, printed above the electric bill. Amount had deducted from IDBI Bank but, WBSEDCL said not received by them and the amount has not refunded to the source of fund. Paytm has confirmed about the successful payment (information received from their help desk). Complaint lodge on WBSEDCL vide docket no. 44163322.
              My Consumer no.[protected]
              Name: Santosh Ghosh
              +2 photos
              Oct 26, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 17, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Team MobileBanking
              HDFC Bank Customer Assistance
              Verified Support
              Sep 17, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We understand that amount has been debited from IDBI Bank. We request you to contact IDBI Bank for further assistance.

              -Zubin
              HDFC Bank Customer Assistance
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                S
                Samridh40
                from Jammu, Jammu and Kashmir
                Sep 16, 2021
                Resolved
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                Resolved

                Address: Jammu, Jammu and Kashmir

                Dear all

                i want to cancel the one assist which have been leived to my Regalia Credit card
                Regali credit card :- 552260XXXXXX3176
                Mobile no.:- [protected]
                Emailid :- [protected]@gmail.com
                Membership id :- [protected]
                Oct 24, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 20, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We understand from your mail that you wish to cancel one assist program processed on your card account. We request you to kindly contact the below mentioned number to do the needful in this regard.

                You may reach on One assist toll free number at[protected] or reach the alternative number at[protected].

                -Zubin
                HDFC Bank Customer Assistance
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                  S
                  Shrikrishna Damle
                  Sep 16, 2021
                  Resolved
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                  Resolved

                  I want to change delivery address of my credit card as I was relocated after credit card issued. How and where can I do that?
                  Oct 24, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 17, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    P
                    Paras-10
                    from Mumbai, Maharashtra
                    Sep 16, 2021
                    Resolved
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                    Resolved

                    Address: Chetram Gali, Maujpur, Delhi-110053

                    I am complaining about the impure water supply in Chetram Gali, Maujpur, Delhi-110053 area. There is no supply of pure water since last month. We had to purchase bottled water from the market to fulfill our daily needs.
                    Before that also the water only use to come at late night hours mostly after 12AM. But for last 1 month only sewage water is delivered.
                    Please understand our predicament and kindly supply the fresh drinking water in our locality at reasonable hours.
                    Oct 21, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 17, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      R
                      Ramyakrishnan007
                      from Tirunelveli, Tamil Nadu
                      Sep 16, 2021
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                      I’m a customer of HDFC for 3 long years, I was believing that it’s a very good bank until I applied for a home loan file#[protected], Cost of the home is ₹3050000, I checked with the bank they said I’m eligible so i applied for a loan of 26, 00, 000 rate of interest is 6.75%, I applied on Aug 18 2021, and I paid the advance money of 450000 on Aug 27th, I’m getting 36K net salary and I have other source of income which is 15k per month, My CIBIL score is excellent and not even a single late payments, I was following up with the sales manager and on Sep 14 2021 I got a call from the appraiser and she was telling me that my current company filed an IT for just 1 year so they are thinking and my company started in the year 2019 so if they check next year my company will be filed the IT for 2 years, And I have 4 years of experience and no gaps between, And I’m acting SME waiting for my TL position, She was asking me do I have any certifications like CPC I was wondering why do they even need certifications for home loan, She asked me for my MCom degree certification I shared that too like a fool, Then no response from her nor the bank, On the website I can see the status showing regret our Inability to process your application, Now the bank is telling they forwarded my loan application to HDFC reach and the rate of interest is 9.5% you gotta be kidding, They took nearly 1 month to reject my application, Before and all I was referring this bank to my friends and colleagues even I referred this bank to my fiancé his UPI is [protected]@okhdfcbank, Now my only duty is to spreading my bad experience about this bank and I will cancel my HDFC account and will make my friends to cancel it and I hate being the dumped customer of HDFC for 3 long years.
                      +3 photos
                      HDFC Bank customer support has been notified about the posted complaint.
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                        T
                        Tariq sayyed
                        from Bahraich, Uttar Pradesh
                        Sep 16, 2021
                        Resolved
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                        Resolved

                        Address: Jail road Raipur Raja

                        Employee are not responsible.they are not given any response about my account.they are doing any thing in my accunt for achieving our target without my permission.
                        Oct 19, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 17, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          sanjeev01
                          Sep 15, 2021
                          Resolved
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                          Resolved

                          I purchase iphone 11 on 24th June 2021 with my Easy EMI Credit card on EMI. A cashback of Rs. 5000 was promised to be credited within 120 days from the bank. Now, It's been more than 120 days but I have not received any cashback from the bank. Please help me.
                          Oct 24, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 17, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            L
                            Lavanya Lavan
                            Sep 15, 2021
                            Resolved
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                            Resolved

                            I was unable to pay my EMI for the month july'21 but I paid the EMI next day to the regular EMI deduction date amd I was charged overdue of amount 531 by the same month in date 12 of july'21 and also charged EMI RTN charges in sep month why do I get both EMI RTN charges and overdue I paid my EMI by just 1 day late can you please wavier my EMI RTN charges and overdue amount
                            Oct 22, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 15, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                            -Anay
                            HDFC Bank Customer Assistance
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                              V
                              Vishwanath Vidap
                              Sep 15, 2021
                              Resolved
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                              Resolved

                              I am vishwanath, my account no:[protected]. I am able to wihdraw money.
                              Oct 22, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 16, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience.

                              Please elaborate on your query in detail and share the step-by-step screenshot from the login page to the error message for further assistance.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                S
                                Souravg2
                                from Delhi, Delhi
                                Sep 15, 2021
                                Resolved
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                                Resolved

                                Earlier I had blocked my bank account and debit card due to some fraudulent transactions but after I've submitted application to unlock the same and NetBanking.
                                I'm able to login to NetBanking and my debit card but I'm not able to do any transactions using my UPI from apps like Paytm, Google pay, etc.
                                Please resolve this issue ASAP.

                                Thanks and regards
                                Sourav Gouri
                                Oct 16, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 15, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  C
                                  Chinthan Rk
                                  Sep 15, 2021
                                  Resolved
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                                  Resolved

                                  Address: Udupi

                                  My account has been deducted for Rs. 302.73 for DC INTL POS TXN MARKUP+ST . I would like to know why is this deducted as I havent swiped my card internationally.
                                  Oct 22, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 15, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    D
                                    Deepak panwar9788
                                    from Pali, Rajasthan
                                    Sep 15, 2021
                                    Resolved
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                                    Resolved

                                    Address: Gandhidham

                                    My salary account in hdfc bank but September month to September 590 rs debit 2 time narration ach auto debit return charges why are you debit this charge my emi bounce but rbi guidance 3 month relif covid 19 and this really rubbish bank my situation very low till time and am not pay ach debit return charges without any action pls i request to refund this amount
                                    +1 photos
                                    Oct 17, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Sep 15, 2021
                                    Updated by Deepak panwar9788
                                    D
                                    Deepak panwar9788
                                    Sep 15, 2021 Pali, Rajasthan
                                    Mark as Resolved
                                    Account/Customer ID:
                                    [protected]
                                    Registered Contact Details/Email ID:
                                    [protected]

                                    My salary account in hdfc bank but September month to September 590 rs debit 2 time narration ach auto debit return charges why are you debit this charge my emi bounce but rbi guidance 3 month relif covid 19 and this really rubbish bank my situation very low till time and am not pay ach debit return charges without any action pls i request to refund this amount
                                    Verified Support
                                    Sep 15, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by September 18, 2021. We request your patience in the interim.

                                    -Zubin
                                    HDFC Bank Customer Assistance
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                                      A
                                      AndrewsCT
                                      Sep 15, 2021
                                      Resolved
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                                      Resolved

                                      IMPS Transaction not credited to my Beneficiary account

                                      I had done the IMPS transaction of amount RS.2, 00, 000 from my HDFC current account to other bank account via netbanking.

                                      I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end even after a working day despite frantic calls to the Branch Manager.

                                      While the same transaction was done from ICICI which also failed but credited...
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                                      S
                                      Shylendher
                                      Sep 14, 2021
                                      Resolved
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                                      Resolved

                                      Change of HDFC Relationship Manager

                                      Hello HDFC BANK, My current Relationship Manager provides me horrible service even though I’m a Preferred Customer.

                                      I raised few requests to him more than a month ago and he didn’t resolve them yet.
                                      Even to open a locker, he asked me to do an investment first and only then I got a locker

                                      I tried changing relationship manager in net banking, but didn’t work properly.

                                      How can I raise...
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