HDFC Bank Complaints & Reviews

I have savings bank account with your bank whose account number is: [protected]. Yesterday I have transacted my money thru Phonepe to the wrong person. The UTR Numbers for those transactions are UTR #[protected],[protected],[protected]. Request you to kindly credit chargeback these transactions as soon as possible.

Looking forward for your valuable support.

Sir I pay the Online Admission Portal (department of higher education haryana ) fees by ATM Debit Card to your bill desk panel, amount of Rs. 4480 / fees on[protected]. The fee transaction is failed show but amount debit in my bank account.
and also attache the file screen short

ref. no.[protected]
date - 15/09/2021
Account Holder Name - Umesh Sharma
mob. no. [protected]

Honourable sir,

I am confirmed and permanent Employee of HDFC Bank and was appointed by offer letter dated 09th January 2020 and as per communication joined the duty dated 09th March 2020 .

Because of leaves during COVID show Cause notice 30 Aug 21 was sent through E mail by Mr. Dhiraj Bhargav, Cluster Head (Retail Branch Banking), dated threatening further necessary action, without prejudice, which was well...

I have purchased a gift card of Rs 5803 from Ebixcash but couldn't receive the password for opening the document . I have purchased it from 19 September but yet it was not received.
I emailed too many times to this but no response from them and I called with customer service 1 time they don't try to solve my problem and after too many times call not connected now .
How can i use the amount it was already 5 days passed no response through email or through call.
Order id-GIFT[protected]

This is to inform you that HDFC CREDIT CRAD charged me late fee of Rs 1300 AND int charges of Rs 4065 plus GST for my credit card payment.

i have made payment through NEFT from bank and because of tripplr lockdown /containment zone issue the bank made the payment after 2 days .

Without considering the situation the credit card company charged my huge amount as charges and interest to my account.

I have opend my savings account using insta account feature of HDFC Bank (online feature)
But i haven't received my welcome kit

Hi,
Date of Incident:[protected]
On 21st September 2021, Rs 885 has been debited from my savings account for depository charges, i have been contaced to customer care . they told it might be because of opening demat account.
I HAVE NOT OPENED ANY SUCH DEMAT ACCOUNT. if any such account opened its out of my knowledge . Even i have verified in net banking demat account is not linked to my account please find attached image.

Please let me know why the amount is debited and request you to reflect it back to my account .

Hi

While Booking a flight ticket, Fund was deducted after Failed Transacation.

Transaction Details:-
Referance Number:[protected]
Date:-22 Sep 2021
Amount:-23, 474.68

Please do the needful for closure.

I had filled out an account opening form on 15/08/2021 with the HDFC Nehru Colony branch, Dehradun, with the employee Jyotsna.
It has been over a month since then, and I have not received any Welcome Kit/ Passbook/ Checkbook or net Banking details via email / by post yet. I was informed by the employee that the Welcome kit was not delivered, and returned to the bank. But I am have not been provided with neither a tracking number, or given any other solution to open the account and start my transaction with the bank.
Since, I am an NRI customer, I cannot visit the branch in person, and the current branch manager has not been receiving my calls or providing me with a solution to my problem.
Kindly send me the welcome Kit ASAP so I can begin banking with you.

Hi, my account has been acting all fine until a week back. My customer id is[protected]Satyajeet Mahanta). I am out of the country and need access to to the banking ASAP.

Why was the account blocked? How will you resolve?

My mail id [protected]@gmail.com
Mail me here

Hi,

Why is the bank continuously charging and holding back the amount even after the payments are made. I demand the bank to release the amount it has been holding....

I bought iphone on 12 june 2021 with an offer available that time of 6000 cashback which was supposed to receive within 90 days. Its way ps 90 days and nothing got yet. Very disappointed.
That time offer was there, and I don’t have any attachment of that but the bak can itself check the offers they had in the past.
I am asked to share the reference id with the bank which i am not sure where to get. But anyways i have raised the concern with the bank. Nothing on that yet

I had purchased a samsung washing machine using hdfc cashback offer on 13/05/2021
The offer stated that within 90 days the cashback will be credited in the bank account but it's already 140 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
Its a fraud!
Hdfc bank is a scam...
My email id is mohammed.[protected]@gmail.com
kindly provide information how to get cashback

Ad hoc statement charge ₹118 have been deducted on 09.01.2019from my hdfc salary account without any information.

How can bank deduct money without any acknowledgement

So i need clarification from bank or reverse my ₹118 to my account.

Name - Jilshad Rahman
Acc-[protected]
Narration - adhoc stmtchgs incl gst 16.09.2021

Hii najiya karim shah here
My accounts amount has been debited three times with Rs.600 for some "AMB CHRG INCL ST & CESS" for june, july & august (2021) the total amount 1800 without any prior intimation or alert.

I have never been communicated via Email or SMS for any such charges they introduced.

If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

This happened for the first time with me and its not acceptable in any case. Kindly process the refund for these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever. I want my money back hope so you will be doing needful ASAP.

I was having a HDFC credit card and my card got expired. Meanwhile, my address got changed. I tried to update the address by visiting the branch. But they asked me to fill the address change form and drop it in dropbox along with the address proof.
Before my address got updated, they keep on sending the new card without discussing with me and all the times it got returned back. Just doing their jobs like dump goats.
I was waiting for my address to be updated. But no response from them. I tried to reach the CUSTOMER care, but IVRS never allowed me to reach any representative to discuss. When I enquired branch, they asked me to contact CUSTOMER care. But CUSTOMER care is just a ### IVRS.

Finally, I got frustrated to close the credit card account. I sent a mail to close the account. I asked them to close the smart pay linked with account.

Smart pay - Another worst thing.
There is no option to delete the smart in website. But there is option to add. They want me to send a postal letter to a branch to close smart pay. I think they live in 1980s.

So many mails are going between me and CUSTOMER care. But no one, not even one interested to call and discuss about the issue.

When I faced similar problem with ICICI, I just made a call and it all got fixed in ONE SINGLE CALL.

Just a poor service by HDFC. I never recommend anyone to go for HDFC, if you expect any service.

The hdfc bank has put a hold on my funds of rupees 8115.26 as mi revenue hold through gefu, account details is
Account number: 5010 ******* 317
Ifsc: HDFC0004208
Branch: Sonari
Account type: Savings
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 5131 without my concern on date: 31 July 2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

Same complaint was submitted to HDFC, yet there was no response, this is so disappointing and frustrating.

Name :- Chetan Shankar Rao
Mobile No. :- [protected]
Credit Card Number Ending :- 5131

Amount of 29.50 got deducted twice with this narration as transaction statement but its salary account and no withdrawal charges will be taken and there was no limitation too.And there was no message or sms incidating this charge. There were no intimation regarding the policy change if any also.Its unprofessional and Im the customer i think I should definitely know about this.

I have purchased a laptop from my HDFC credit card, there was a cash back of 3000 which should have been credited within 90 days, but it’s been more than 90 days I have not received any cashback