[Resolved]  HDFC Bank — calls regarding offer on credit card

Address:Jaipur, Rajasthan, 302039

I am getting calls (Approx 10-15) daily for credit card security insurance plan. The series of there number starts from "1409". Sometimes they call from mobile number also. I have already denied for any type of insurance plans provided by hdfc. Still getting calls again and again. This is very bad. Kindly resolve this. User does not share his/her details to get torture by banks. Please look into this matter. I have applied for dnc also.
Was this information helpful?
No (0)
Yes (0)
Jan 13, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
HDFC Bank Customer Care's response
Dear Customer

We like to keep you updated on our products & services. This ensures you don't miss out anything new or exclusive. If you wish to stop receiving promotional calls/messages from us, you can register your No. for DNC here http://bit.ly/1TNT8UB.

-Anay
HDFC Bank Customer Assistance
Dec 07, 2017
Updated by Deepa Panwar
Hello Sir,

Thanks for responding. I have already registered my number for HDFC DNC on 4th Dec only. I have received a sms for DNC request.
The lady that called me has no manners to talk and she was warning me that a charge will get deduct from my credit card if i will not get this insurance plan. She was calling me from different number with "1409" series. She also called me from different mobile number like +91 [protected] and +91 [protected].
I don't want a deduction of any of my money. Rather i will apply for closing of credit card. And I will apply from some other bank.
Complaint comments 

Comments

MY credit card no [protected] has been settled but till now we will be closed from cibil clear of full blance payment so help.
my mobile no [protected]
Please provide my account number and customer id details mu name.:Namburu Sagar, Secunderabad vikramapuri branch hyd my email id [protected]@gmail.com and mobile number([protected])

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information