[Resolved]  HDFC Bank — cashback not credited

I purchased a samsung m-30 phone rom amazon on 7th september with my hdfc debit card. As per offer 5% or upto rs.1000 must have been credited within 90 days from the purchase but its been 97 days and my cashback has not been credited to my account. Also on complaining the hdfc customer support agent said the complaint has been escalated but i was not provided with any token number for the same. Hdfc and its offers are fraud... I reall thought that being one of the best private banks atleast they would keep up there word.

Parth vaidhya

Mob: [protected]
Was this information helpful?
No (0)
Yes (0)
Jan 26, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dec 13, 2019
Updated by Parth Vaidhy
Furthermore i have purchased a washing machine worth Rs.16, 490 from amazon on 8th november with the same kind of offer through my HDFC debit card with 10% or upto Rs.2000 cashback offer. Now i am certain that again same things gonna happen and my respective cashback would not be credited to me. Really disappointed and wanna close my account with HDFC bank
Verified Support
Dec 17, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please click on below link and submit your query details along with URL or SMS or Email details of offer against which cashback was not credited for further assistance: https://cutt.ly/zrqSki1

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information