[Resolved]  HDFC Bank — cashback not received

Address:560078

On 28th of november we purchased a lg washing machine and opted for consumer durable loan to avail 5% of cashback that is 1300 and even after paying 4emi the cashback is not given.
Even the consumer durable loan number given is not responding even after waiting for 20 long minutes for the call to be connected.
This is very disappointing behaviour from hdfc bank department.
I[censored] can’t respond and keep ur promise never offer the cashback.
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May 11, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2019
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced request you to share with us Invoice copy on [protected]@hdfcbank.com in order to assist you further.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

Today morning I received a SMS that an Amount if Rs. XXX at vodafone on[protected]:35:10. The credit card was in my possession all the time and I have not made any such transaction. I have also blocked the card.
After providing all the documents and done with the verfications they decline the application without giving proper reason. Kindly help me with the matter soon. As i got the call from hdfc for applying credit card

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