[Resolved] HDFC Bank — change in emi cycle

Khushwant Rao

from Gurgaon, Haryana

Sep 5, 2018

Address: Gurgaon, Haryana, 122001

Dear sir,

I am a customer of hdfc bank. I am holding auto loan issued by hdfc bank.

I have done a lot of request for changing my loan emi date which is 05th of the month. I want to change the same to after 10th of every month. As i have change my job and the salary credit date is not same as earlier due to which i have insufficient balance in my account on the scheduled date.

Please help me regarding the same. My details are below.

Loan a/c no 35933956
Name khushwant singh yadav

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Oct 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2018

HDFC Bank Customer Care's response Dear Customer,

We like to confirm that as per the terms of the loan agreement signed and executed by you the EMI banking date for your loan is 5th of every month due to which we are unable to shift it to 10th of every month. In case you wish to opt of 7th as EMI due date, please visit the nearest Retail loan service center along with the request for shifting the EMI banking date to 7th of every month and meet our customer service desk who will assist you further. For a comprehensive list of our Retail Asset Branches, kindly visit our site ( www.hdfcbank.com), click on " Locate Us > on the home page and select "Retail Loan Service Center".

-Manoj
HDFC Bank Customer Assistance

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Comments

Babunv86

from Chandigarh, Chandigarh

Sep 5, 2018

Iam complain about used car loan, submitted all documents and everything is clear approvel loan but agent was still not working and don't attend my call