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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
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HDFC Bank reviews & complaints page 893

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S
sumankarepudi
from Hyderabad, Telangana
Sep 3, 2018
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Address: Hyderabad, Telangana, 500054

Reference number[protected]

Amount of 1600 not processed .

Message : timed out due to technical reason (processor down).

Waited for two days.money is not returned to account..

Please help me

I have initialted imps fund transfer on[protected] on sunday.

My money was deducted but timed out message came because of processer down .

Customer care is always coming busy.

Please resolve.

Regards

K.suman
HDFC Bank customer support has been notified about the posted complaint.
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    H
    himangshuk28
    from Hojai, Assam
    Sep 3, 2018
    Resolved
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    Resolved

    Address: Kamrup Metropolitan, Assam, 781028

    Around 4 pm ist, i received a call regarding a job offer at hdfc, the caller asked about my details and gave his whatsapp no. Then he asked me to pay 2500 rs through net banking. I have attached the mail they send me. Also attaching the bank details he gave me.

    A/c :-[protected]
    Ifsc:-ibkl0001366
    Name:- amrish kumar
    Bank name:- idbi bank
    Oct 14, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 03, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants/candidates and does not collect any fee/ registration/recruitment charges etc for referring and placing applicants/candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee/charges/payment to them.

    -Anay
    HDFC Bank Customer Assistance
    Dear sir

    My problem is not resolved.
    Upadhyaygourav's reply, Aug 28, 2018
    Dear sir

    After having salary account in hdfc since last 2 year, I have receive a call for credit card, when I applied, I got one call for verification but that verification guy not even without doing verification, my application rejected, in fact by Google map also they can visit to our office but he told I can't find your office.

    This type of fraud these guys doing.

    Please guys don't apply for credit card in hdfc bank.
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      H
      hdfcsa
      from Pune, Maharashtra
      Sep 3, 2018
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      Address: Hyderabad, Andhra Pradesh, 511014

      I have submitted the form of credit card closer forum on 6th august.but till now it has not closed apart from that they are keep on taking the request but the card is not closed and no NOC has got ...I am in a need of house loan because of this pending from 2months ...guys please give direct contact numbers plz waste of talking to customer care..on 30th also taken request and in between also taken request but no response has got till now
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Samy1980
        from Bengaluru, Karnataka
        Sep 3, 2018
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        Address: Chennai, Tamil Nadu, 603202
        Website: HDFC Bank

        Today Rs 10000 was reduced in my account suddenly, When I Called the customer care representative, She given me HDFC Securities (shares) Contact number asking me to call them to know what happen to my 10000 Rs. I was shocked to hear that being a customer for 12 Years.

        I deposited my Money HDFC Bank, means they are responsible for my money until unless I make any mess with the transaction.

        Later come to know that 10000 Rs was taken by HDFC Securities instead of 2000 Rs. Without my Authentication.

        I am still not understanding if it done by any other securities company, Will I get the same answer.

        Who given authrization to HDFC SEC to hold 10000 Rs ?
        You HDFC Bank & HDFC SEC are one company so trying to cheat the customer?

        Bad news is the customer care Reps on both side are Sooo Careless.

        I understand one thing here, Do not keep all engagement with one bank.
        HDFC Bank customer support has been notified about the posted complaint.
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          V
          Vickyslove 9782484003
          from Bengaluru, Karnataka
          Sep 3, 2018
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          Address: Jaipur, Rajasthan, 302013

          Dear HDFC

          Please note that i applied for HDFC Credit Card and got Reference No : 18H[protected]N4 . I got all verification done at my office and residence too. I got multiple calls at office too for verification.

          Today got checked in HDFC Link showing track your card application. Found the reason as follows.

          Application Reference Number
          18H[protected]N4
          Status
          DISAPPROVED
          Remarks
          DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

          We told to HDB Financial who called us for Credit Card and we never gone to HDFC for the same. Executive called and we given all papers and verification also done positively.

          I called Customer CARE and they are not giving any reason for Rejection. As per RBI GUIDELINE HDFC Bank should give us reason or else we also file complaint in RBI and bank ombudsman.

          We want Reason for Rejection as it will hit my CIBIL. My CIBIL was all clear and i got alredy one credit card of hdfc on same address. If we will not find reason for rejection, we will file case in Consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past.

          Please provide reason or else i will file case in consumer court.

          Regards

          Vikash khidiya
          [protected]
          [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            U
            Umesh ashish
            from Mumbai, Maharashtra
            Sep 3, 2018
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400068

            My Loan number [protected], i have taken refrigerator from Kohinoor store - Mumbai and taken loan from HDFC bank and executive helped a lot and i have given all document to them. Once EMI started thats getting message from bank "due to signature mis match we are unable to get clear your EMI" after that i follow up with Kandiwali west branch manage - Purvi Shah and give complain in email and call not action taken from her, 3 EMI bounced and given payment immediate. still same issue no answer from any one.
            Mar 6, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 29, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We have checked and could not find any employee at the said branch. Further, as per our records, your consumer durable loan account is closed and closure letter has been sent to your registered address through blue dart courier vide AWB no. [protected], you will receive the same in 4 working days.

            -Nadia
            HDFC Bank Customer Assistance
            I have taken TV refrigitor from flipkart 2tvs I have cancelled, 1tv got dispatched but Emily generated for 3 TV how to resolve this
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              R
              Ranabrata Khan
              from Mumbai, Maharashtra
              Sep 3, 2018
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              Address: 560100

              I purchased IPAD on 13-Feb 2018 on the cash back offer on going and promoted by HDFC bank. I was to receive the cashback within 90 days of the offer availing. Till date, I have not received the cash back even after following up for last 2 months from customer care and last 4 months from the HDFC bank loan representative. I have reached and put up a complaint with customer care in Bangalore and I failed to get any feedback since last 2 months. This appears to be that HDFC bank has gone back on the offer on which basis I purchased the product at the MRP. I have attached the sales invoice with date and store of purchase.
              HDFC Bank customer support has been notified about the posted complaint.
              Sep 03, 2018
              Updated by Ranabrata Khan
              The cash back offer was INR 10000 and was to be credited latest by end May 2018.
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                R
                Rajesh2588
                from Bhubaneshwar, Odisha
                Sep 3, 2018
                Resolved
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                Resolved

                Address: 756125

                Cancellation of one assist membership
                I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2602 without my concern on date:30/08/2018. I am not interested about this service and don't want this membership any more. So cancel the membership..

                Name :-rajesh kumar barik
                Mobile no. :- [protected]
                Credit card number ending :- 5906
                Aug 9, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Sep 03, 2018
                Updated by Rajesh2588
                Cancellation of One Assist Membership
                I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 5906 without my concern on date:30/08/2018. I am not interested about this service and don't want this membership any more. So cancel the membership ..
                Name :- Rajesh Kumar Barik
                Mobile No. :- [protected]
                Credit Card Number Ending :- 5906
                I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 7036 without my concern on date:28/08/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-
                I had purchased a pixel 2 from flipkart.com as there was a offer of Rs. 8000 cashback using HDFC credit card in mid May. Order number is OD[protected]. Please look into the issue ASAP
                Jilla seva, sadan branch not cooperate with customer

                contact no-[protected]
                Dear Customer,

                Greetings from OneAssist!

                We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3515615. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

                Regards,

                Devendra,

                OneAssist, Social Media Team.
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                  G
                  gonarendra
                  from Mumbai, Maharashtra
                  Sep 3, 2018
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                  Address: 400092

                  I had deposited cheque of rs.1 lakh into hdfc bank branch at borivali west. This cheque was to be deposited at canara bank but wrongly deposited at hdfc bank as we had account with hdfc.
                  As a product aggregator i had received order on behalf of home revise. I had to deposit this cheque in canara bank account of home revise but was wrongly deposited in hdfc bank.
                  Bank informed that i can collect a cheque with authority letter from home revise. The letter needs to be a hard copy, scan copy won't be accepted.
                  The cheque deposited is cross cheque and would go into account of home revise only. Inspite of this bank branch is insisting on authority letter and that too it should be hard copy.
                  This is complete harassment of the customer. Red tepisam and beurocratic attitude at such a bank of repute is surprising.
                  Need immediate resolution for the same.
                  Regards
                  Narendra
                  [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  My Name is Dr. Ajit Balkrishna, Ward No6, Mohini Hospital, Shrirampur
                  Twice I have requested on line & one at shrirampur branch of HDFC.
                  But I am not getting the card cancelled, nor I am getting any reply from HDFC Bank
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                    S
                    Shreyashri Kar
                    from Mumbai, Maharashtra
                    Sep 2, 2018
                    Resolved
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                    Resolved

                    Address: Kolkata, West Bengal, 700075
                    Website: hdfcbank.com

                    My salary account is with hdfc bank. I have a mutual fund associated with this bank account. But the sufficient balance was not present for a particular month on the day of sip amount deduction. I have been charged ach debit return charges of rs 590 in july 2018. I have never been informed that this would be charged due to lack of funds. What are these charges for & why are they so high?? Why should we continue with regular savings account in hdfc bank if you penalize so harshly for not having balance??
                    The bank has to return this money. There was no intimation from the bank on the consequences of not keeping the allocated sip amount in account.
                    Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned!!
                    If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud!!
                    You must give me a warning that if funds are insufficient you will be charged. Nothing was there. Please please help me resolve this and return my money.
                    Oct 4, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 03, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      V
                      VRM CLASSES
                      from Nagpur, Maharashtra
                      Sep 2, 2018
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                      Address: Osmanabad, Maharashtra

                      I'm using hdfc credit card. I was going through credit card statement and found that without any intimation you have deducted the amount of 1399 from my credit card on 31august 2018

                      Kindly cancel this plan and request you to refund the amount of rs:1399. Please deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card.

                      With regards

                      Vikas chorghade ([protected])
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      Greetings from OneAssist!

                      We regret the inconvenience caused. Request you to share your Membership ID and registered mobile number at [protected]@oneassist.in or Inbox us on Facebook or Twitter. So that we can assist you further.

                      Regards,

                      Devendra,

                      OneAssist, Social Media Team.
                      Dear Vikas,

                      Greetings from OneAssist...!

                      Request you to ignore the above reply.

                      We deeply regret for the inconvenience caused to you.

                      As per your request, we have cancelled your plan vide service request No. 3515726.

                      The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

                      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                      Regards,

                      Deepali

                      Team OneAssist
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                        Sandeep Gopalasetty
                        from Hyderabad, Telangana
                        Sep 2, 2018
                        Resolved
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                        Resolved

                        Address: Visakhapatnam, Andhra Pradesh, 530017

                        Hello hdfc life

                        My policy bond was not yet received to me. Please find the below details and do the needful. As per local agents, they've told me that i'll receive my bond with in 10 days but almost it nears to 60 days. I've taken this policy on july 2018. Till now there is no information provided

                        Policy no.: 20523682
                        Plan: hdfc sl progrowth super ii
                        Uin:101l066v03

                        Please share the courier details asap
                        Oct 4, 2018
                        Complaint marked as Resolved 
                        HDFC Life customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 03, 2018
                        HDFC Life Customer Care's response
                        Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
                        I Gunjara Lakshmi narayana native of Dharmavaram Anantapur dist Andhrapradesh paid for super saver plan on may 21 st 2018
                        But I didn't receive any bond from the company from 100 days over, so I lost my confidence on Hdfc so I would like to get back my money
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                          S
                          Surbhig601
                          from Nashik, Maharashtra
                          Sep 2, 2018
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                          I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 2699 without my concern on date:01/09/2018. I am not interested in this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

                          Name :- Surbhi Gupta
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                            Vinay rathore2701
                            from Suriapet, Telangana
                            Sep 2, 2018
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi

                            I was paid rupees 1029 at 19th august 2018 on bigbasket and also apply a promo code 'grocery but at yet cashback amount is not credited in my payzappcard and maximum waiting time is 30 working days but why i wait 30 days other merchants like freecharge, phonepe, paytm provide very fast. Provide my amount as soon as possible my txn. Id is[protected]rt68dh4
                            And register mobile no. Is [protected].
                            Oct 5, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 04, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Apologies for the inconvenience caused to you. Please provide your registered contact and transaction details at https://t.co/Eg9kTpcUHb. Mention reference ID PZ[protected] for us to resolve the issue at the earliest.

                            Anay
                            HDFC Bank Customer Assistance
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                              thalla srinivas srs
                              from Hyderabad, Telangana
                              Sep 2, 2018
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                              Address: 502279
                              Website: iam not intrested

                              Cancellation of one assist membership
                              I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 5593 without my concern on date:[protected]. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                              Oneassist relationship number :
                              Name :- thalla srinivas
                              Mobile no. :- [protected]
                              Credit card number ending :- 5593
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Greetings from OneAssist!

                              We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3515701. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

                              Regards,

                              Devendra,

                              OneAssist, Social Media Team.
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                                V
                                Vijayks
                                from Mumbai, Maharashtra
                                Sep 1, 2018
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                                Address: 50265

                                Hi team,
                                I got forex card on 10th august 2018 when i was traveling to united states.
                                I went to bank of america and swiped card to transfer money from forex card to bank of america account. Transaction was declined and when i went and talked to custom they kept saying no issue and all looks good.
                                No one is helping me why transaction is getting declined. Card says customer service is 24x7 but it is not correct, customer care is only operational during india timing and that to terrible
                                Dear Customer,

                                I understand the inconvenience. Please write to [protected]@hdfcbank.com with your Card No, registered contact info & the complete issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
                                It is true. Customer service from HDFC is terrible. I got my card in August and currently Im unable to do online payments and it´s getting rejected when I try to pay at supermarkets or stores and they only say there are not declined transactions. Since last year Im contacting them for online payments because I was able to do it before and I didn´t get any solution now Im unable to pay with the card they aren´t giving any solution and this is the only way I can manage my money abroad. Once I´m back to India I need seriously to find a different bank.
                                Carito Rincon's reply, Feb 27, 2023
                                Also, the phone numbers don´t work. There is no way for us to contact an agent who can give us a propper assistance.
                                I am money less and desperatey looking for help but nothing.
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                                  ROBIN PARIL
                                  from Vijayawada, Andhra Pradesh
                                  Sep 1, 2018
                                  Resolved
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                                  Resolved

                                  Address: Krishna, Andhra Pradesh, 520011

                                  I using hdfc snapdeal credit card from 5 months till i didt not have emi facility for my credit card. I tried so many time through cistomer care & bank also. But there is no use.

                                  Credit card number : [protected]

                                  I requesting give emi facility, otherwise i will close my credit card account

                                  Please solve my problem as soon as possible.
                                  Oct 13, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 03, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have reviewed your comments expressed regarding EMI and request you to contact our PhoneBanking officers at any of our 24 hour PhoneBanking numbers mentioned in the following URL https://goo.gl/7Eevji

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    raju bhowmik83
                                    from Aizawl, Mizoram
                                    Sep 1, 2018
                                    Resolved
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                                    Resolved

                                    Address: West Tripura, Tripura, 799001

                                    Dear sir,
                                    I am ex employee of hdfc bank, my employee code was 145606. I want to transfer my epf money to my existing epf money. My previous epf a/c no. Mhban[protected] and uan no. Is[protected] and my existing pf no. Is - bg/bng/0035224/000/1091204 n uan no. Is[protected]. Plz arrange to transfer my money to my existing pf no.
                                    Contact details - [protected]
                                    Mail id - raju. [protected]@gmail.com
                                    Oct 2, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 01, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      S
                                      smk69
                                      Sep 1, 2018
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                                      Address: 620021
                                      Website: www.hdfcergo.com/motor-insurance.html

                                      Hdfc ergo general insurance — hdfcergo is a trap - fake pathetic company
                                      Hdfc ergo is a fake motor insurance company which will no matter what will reject your motor claims. The surveyor's official mobile no. Given by company dont exist and claims officer ask to contact another personnel mobile no probably for commission.

                                      I would urge not to buy this zero depreciation - bumper to bumper policy at all, where they claim to be 100% claim reimbursement.
                                      Hdfc ergo is miss selling this policy.

                                      I had not been paid in full and i was asked to settle the amount with the service dealer and later the amount refunded was much less.

                                      Pathetic service.

                                      Guys please share this as much as possible, these big companies runs after you when they need you but when you actually need them they show you their back, doesn't matter whatever the situation would be...
                                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                        Jayanthi Ramachandran
                                        from Bengaluru, Karnataka
                                        Sep 1, 2018
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                                        Address: 560008
                                        Website: www.oneassist.in

                                        I am hdfc credit card holder. This one assist payment of rs. 1899 has been deducted from my credit card without my knowledge and information. I would like this to be cancelled and want my money to be refunded back to my account.

                                        This is an unethical way of deducting money without customer's knowledge and this process needs to be stopped. I hope hdfc will consider this process and take a necessary action soon with regard to this.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        I am HDFC credit card holder. This One assist payment of Rs. 1899 has been deducted from my credit card without my knowledge and information. I would like this to be cancelled and want my money to be refunded back to my account.
                                        I hope HDFC will consider this process and take a necessary action ASAP.

                                        My relation no is 2609975.

                                        Thanks& Regards,
                                        Pradeep.
                                        Dear Customer,

                                        Greetings from OneAssist!

                                        We regret the inconvenience caused. We request you to share your membership ID details on [protected]@oneassist.in or Inbox us on Facebook or Twitter. So that we can assist you in your case.

                                        Regards,

                                        Devendra,

                                        OneAssist, Social Media Team
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